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Rob Martinez is the CEO of Shipware LLC, a professional services firm that transforms businesses through intelligent distribution solutions and strategies. Rob has helped some of the world’s most recognizable brands reduce parcel shipping costs an average of 25 percent through contract negotiations, rate benchmarking, modal optimization, invoice audit and other savings vehicles. A cum laude graduate of UCLA, Rob has 20 years of transportation industry experience, including executive positions at DHL and Stamps.com, in addition to his work as an outside consultant since 2001.

Gordon Glazer, CMDSM, CMDSS, MDP, MDC is a senior consultant, USPS specialist at Shipware, an innovative parcel audit and consulting firm that helps volume parcel shippers reduce shipping costs 10%-30%. Gordon is a postal industry veteran with 36 years’ experience and is a sought-after speaker and industry thought leader. He welcomes your questions and comments and can be reached at 858-724-0457 or gordon@shipware.com.

Michael Manlapas is U.S. vice president and general manager of MetaPack.  With 20 years of experience with enterprise software focused on retail operation, his responsibilities at MetaPack include overseeing the staff and day-to-day functions of the organization in the U.S.

Oscar Sachs is the CEO and co-founder of Salesfloor, an immersive virtual shopping, clienteling and sales automation platform.

Brandon Levey is the CEO and ThinkerUpper at Stitch Labs.

Erin Ledbetter is the senior vice president of Carusele.

Charlie Fusco is the CEO and Founder of Synergixx.

Rob Stott is corporate communications manager, Nationwide Marketing Group

Camilla Ley Valentin is CCO and Co-Founder of Queue-it.

Jason Nyhus is the president and general manager of Shopware US, and an experienced sales and marketing leader with a history of success spanning over 20 years, driving significant levels of revenue growth and market adoption for leading technology organizations. He has been recognized throughout his career as an engaged leader, team-builder, and persuasive presenter able to build profitable long-term relationships with CXO-level decision-makers. Jason is passionate about inspiring sales team excellence and building winning cultures characterized by extremely high levels of motivation, morale, goal orientation and revenue production. 

Frederick Lamster is the Managing Director at ZRG Partners, a progressive mid-sized global executive search firm that uses a proven, data-driven approach.

Nick McLean is the CEO of OrderDynamics.

Jim Gilbert has had a storied career in direct and digital marketing resulting in a burning desire to tell stories that educate, inform, and inspire marketers to new heights of success. 

After years of marketing consulting, Jim decided it was time to “put his money where his mouth was" and build his own e-commerce company, Premo Natural Products, with its flagship product, Premo Guard Bed Bug & Mite Sprays. Premo in its second year is poised to eclipse 100 percent growth. 

Jim has been writing for Target Marketing Group since 2006, first on the pages of Catalog Success Magazine, then as the first blogger for its online division. Jim continues to write for Total Retail.

Along the way, Jim has led the Florida Direct Marketing Association as their Marketing Chair and then three-term President, been an Adjunct Professor of Direct and Digital marketing for Miami International University, and created a lecture series, “The 9 Immutable Laws of Social Media Marketing,” which he has presented across the country at conferences and universities.

With more than 25 years of experience in digital marketing and marketing technology, Baker is an award-winning industry thought leader, columnist and speaker. He has held executive roles at publicly traded, leading agencies and marketing services providers including Razorfish, Targetbase, Agency.com and Acxiom.  Direct Marketing roles at American Airlines and Franklin Covey as well as startups including Cordial, TwelveHorses, MindArrow/RadicalMail — a first generation rich media messaging company — and DigitalThink, the first eLearning Platform that went public in 1999. He has served as strategic advisor to various media and technology companies. 

Baker is one of only three individuals to be awarded the MediaPost Lifetime Achievement award (in 2012) for his contributions to the digital marketing industry, and he was also the recipient of the DMA-EEC Thought Leader of the Year award in 2016 for his positive impact on digital marketing.  He is a MediaPost “Email Insider” columnist and former “Email Insider” Summit Chairman and program director.  His works have also been published in iMedia Connection, Internet Retailer, Adweek, Direct Marketing News, ClickZ, The Drum and Chief Marketer.

Meghan Holmes is the vice president of strategy and analytics at HelloWorld, a Merkle company. Meghan leads a team of strategists who design custom solutions for today’s top brands in retail, CPG, technology, and more. As a published thought leader in digital engagement, Meghan is often tapped for her expertise in promotions and loyalty strategies that leverage the latest technology to meet a brand’s challenges. For more on HelloWorld, please visit www.helloworld.com.

Kristina Stidham is the digital content director at Total Retail and sister brands Women in Retail Leadership Circle and Women Leading Travel & Hospitality at NAPCO Media. She is passionate about digital media and handles video, podcast and virtual event production for all brands. You can often find her at WIRLC, TR, WLT&H or industry events with her camera and podcasting equipment⁠—or at home on Zoom⁠—recording interviews with thought leaders and business executives.

Kristina holds a B.A. in Media Studies and Production from the Temple University Klein College of Media and Communication in Philadelphia. Go Owls! When she's not in the office, she loves to go on long walks, sing around the house, hangout with her family and two pet guinea pigs, and travel to new places.

Bonnie is passionate about excellent customer experience. With a background in marketing, merchandise buying and retail management, she helps companies stay relevant amid the changing digital landscape. Bonnie leads the knowledge and consulting teams at Return Path, the global leader in email deliverability. She is an active Email Experience Council committee member, featured speaker for events, and writes monthly for the Return Path blog and Total Retail.

Rebecca Lannon is a client solutions manager at Shipware, a San Diego-based parcel consulting, technology and spend management firm. An expert in qualitative pricing analysis, carrier contracts and revenue strategies, Rebecca leverages over 11 years of direct carrier pricing experience to help high volume parcel shippers reduce costs up to 30 percent.

Ashley Chiaradio is the Senior Content Strategist at Total Retail. Ashley has been creating content for more than 7 years, and provides a unique insight in covering the retail industry having worked directly for retailers in the past. She’s passionate about profiling women leadership in the space.

Matt Bohn is a Senior Consultant, Professional Services at Shipware, LLC, where he works to optimize carrier contracts for high-volume shippers. Matt has nine years of previous experience as a Revenue Management Advisor at FedEx, where he analyzed and developed contracts for some of FedEx’s largest eCommerce shippers. Matt has transitioned to helping similar shippers dramatically reduce their shipping costs. He can be reached at mbohn@shipware.com.

Kendra Franklin is an Editorial Intern for NAPCO Media. She is attending Temple University for her bachelor’s degree in Media Studies and Production, with a minor in Content Creation.

Marie Albiges is the managing editor for Women in Retail, Total Retail, and Women Leading Travel & Hospitality. She is responsible for content development, management and production for the group. Marie is a former journalist, a travel aficionado, a French native and fitness enthusiast who lives in Philadelphia with her partner, stepdaughter and dog. 

Timur Yarnall is the founder and CEO of Neutronian, a SaaS company that provides data quality and compliance verification services. Neutronian also developed the NQI Certification, a comprehensive data quality, compliance, and transparency certification, to bring more trust and transparency to the marketing industry.