Brick-and-Mortar

A look at how traditional storefronts remain a relevant — and profitable — part of the retail industry.

The Latest

The Fall and Rise of the American Shopping Mall

In recent decades, spending after-school hours at local shopping malls was a rite of passage for…

US Retail Sales Rise in March Ahead of Tariffs

U.S. retail sales saw strong growth in March, with consumers rushing to buy big-ticket items like…

Sam's Club to Add Stores, Seeks to Double Sales

Walmart-owned Sam’s Club plans to supercharge its expansion by opening about 15 new stores per…

The Transformative Impact of Automated Scheduling

Are we still leaving hourly workers behind? According to recent research, workplace dissatisfaction…

NRF: Tariffs to Have Little Impact on Growth

The National Retail Federation (NRF) delivered a reassuring message to retailers after President…

Retail Sales Increased 0.2% in February

Consumers spent at a slower than expected pace in February, though underlying readings indicated…

Boost Customer Service With AI Roleplay Simulation

Today, delivering a positive and seamless customer experience is more critical than ever for retail…

CVS to Open Smaller Format, Pharmacy-Only Stores

CVS is focusing on the health side of its business by launching a handful of pharmacy-only, smaller…

Ross Adds 19 Stores in March, Plans for More

Ross Stores announced Monday it opened 16 Ross Dress for Less and three dd's Discounts stores in 14…

Transform In-Store CX With Queue Management

The retail industry is undergoing a major shift. As consumers return to physical stores, they bring…

Retail Sales Decline 0.9% in January

Consumers sharply curtailed their spending in January, indicating a potential weakening in economic…

Liberated Brands Files for Bankruptcy

Liberated Brands filed for Chapter 11 bankruptcy protection over the weekend and is looking to…

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