Ashley Chiaradio

Ashley Chiaradio
Amazon Enables U.S. Customers to Pay for Online Purchases With Cash

Amazon.com is making it possible for customers to pay with cash for their online purchases, according to TechCrunch. The online retailer announced yesterday that over the next few weeks it will launch a new checkout option in the U.S. called Amazon PayCode, which will allow consumers to pay for Amazon purchases at a Western Union.…

Private-Label Products Are Driving Loyalty for Sam's Club

When customers can only get their favorite products exclusively at your stores, it drives brand loyalty. Chandra Holt, senior vice president and chief operating officer of Sam’s Club and SamsClub.com, discussed this and more in a session at Groceryshop on Monday. Holt was interviewed by Krystina Gustafson, vice president of content for Groceryshop. Before Holt…

How Raley's Supermarkets is Transforming Customer Loyalty

When you think of grocery stores’ loyalty programs, discounted pricing might be the first thing that comes to mind. However, West Coast supermarket chain Raley's is trying to change that perception. Mike Molitor, head of e-commerce and loyalty at Raley’s, discussed this and more yesterday at the Case Studies in Digital Marketing & Loyalty session at Groceryshop in…

GameStop Will Close Up to 200 Stores by End-of-Year

GameStop is planning to close between 180 and 200 underperforming stores by the end of its fiscal year, according to CNBC. The video game retailer made the announcement earlier this week after it posted disappointing fiscal second quarter earnings. “Optimizing our store base for an increasingly digital world is essential for the future and increasing the…

Snowboard Brand Burton Closing Stores, E-Commerce Site to Join Global Climate Strike

Burton will be joining millions of students and workers across the world participating in the Global Climate Strike on Fri., Sept. 20, according to a press release sent to Total Retail. To support the marches that will take place, Burton will close all its offices and stores for 24 hours so employees worldwide can join nearby marches meant to…

Walmart Moves Further Into Healthcare Market With New Clinic

Walmart is moving further into the primary care and mental health market, according to CNBC. The world's largest retailer is opening a new clinic in Dallas, Georgia called Walmart Health. The company has launched a website for the new clinic, Walmarthealth.com, where patients can make appointments for immunizations, optometry and more. Walmart is testing the…

Walmart Sues Tesla Over Solar Panel Fires at 7 of its Stores

Walmart is suing Tesla, Elon Musk’s electric vehicle and clean energy company, after its solar panels atop seven Walmart stores allegedly caught on fire, CNBC reported. The lawsuit, which details evacuations, damaged property and inventory, claims breach of contract, gross negligence and failure to live up to industry standards. Walmart is asking Tesla to remove its solar panels from…

Retailers Believe in the Power of Artificial Intelligence

Retailers are cautious of emerging technologies, but believe in the power of artificial intelligence (AI). That’s just one of the key takeaways from Total Retail’s 2019 Retail Technology Report, which was produced in conjunction with Arm Treasure Data, an enterprise customer data platform. In this year's second quarter, Total Retail surveyed its audience of retail executives to…

Nike Launches a Sneaker Subscription Service for Kids

Nike is entering the subscription business with a children's sneakers club, CNBC reported. There’s momentum in Nike’s kids business, which has grown revenue 11 percent over the past year. The subscription service is called Nike Adventure Club, and will allow parents to order shoes for their kids on a quarterly, bimonthly or monthly basis, paying monthly…

FedEx Ending Ground Deliveries for Amazon

FedEx will not be renewing its ground-delivery contract with Amazon.com, which expires at the end of this month, CNBC reported. A spokesperson for FedEx said the decision is consistent with the company's strategy to focus on the broader e-commerce market. “We're constantly innovating to improve the carrier experience and sometimes that means re-evaluating our carrier relationships,”…

3 Customer Loyalty and Retention Takeaways From CommerceNext

Building customer loyalty isn’t easy, but is crucial in making a brand last. Building life-long customer relationships can set your business apart from its competitors, and retaining those loyal shoppers is something every brand should be focusing on. Here are three key takeaways from the “Unlocking the Secrets to Loyalty and Retention” panel at the…

Nordstrom Family Reportedly Wants to Increase Stake in Retailer

A group of Nordstrom family members are interested in increasing their stake in the department store, according to CNBC. Currently the group owns 31.2 percent of Nordstrom, and they're reportedly working on a proposal to raise their ownership stake to at least 50 percent. Last year, the family decided not to take Nordstrom private after an initial offer of…

Zappos, Amazon Partner With Shaquille O'Neal for 'Shaq-to-School'

Zappos.com, the online shoe and clothing retailer, and its parent company, Amazon.com, are teaming up with legendary basketball player Shaquille O'Neal for a charitable back-to-school initiative, Shaq-to-School. This is the second consecutive year Zappos and Shaq have partnered on this initiative, but Amazon is new to the program. All three players will deliver school supplies for…

American Eagle Outfitters Exec Favors No Age Restriction on CBD Products

American Eagle Outfitters (AEO) Global Brand President Chad Kessler doesn't think there should be an age restriction on cannabidiol (CBD) products, according to CNBC. The retailer is planning on adding products containing hemp extract to its stores this fall. “We don’t think there should be an age restriction," Kessler said to CNBC. "We are sticking…

Will Barneys New York File for Bankruptcy?

Barneys New York may join the list of retail stores filing for bankruptcy, according to CBS News. The luxury department store is considering its options, including bankruptcy, due to high rents and a changing consumer landscape. Most of Barneys' stores are in prestigious neighborhoods in cities like Boston, New York and Los Angeles, and rent prices at…