Management

Every organization eventually faces the same question: What happens when the people who know how to do something exceptionally well leave? That question followed me through Murano, the island off Venice where glassmakers have worked the same furnaces for centuries. The craftsmanship is extraordinary, but what fascinated me wasn't just the glass. It was how…

For retailers juggling day-to-day operations, reviewing vendor contracts can easily fall down the priority list. However, the terms of those agreements can have significant consequences when problems arise. Below are key provisions to review before signing and the issues that may warrant a closer look with legal counsel. 1. Payment Schedule Make sure each party’s…

The Federal Trade Commission (FTC) and 20 states on Monday sued Dollar General, accusing the budget retailer of charging customers more for products than it advertised. The dollar store chain, which operates 21,000 stores nationwide, allegedly mislabeled prices for years, "extracting millions of dollars in unlawful overcharges," the FTC alleged. According to the lawsuit, thousands…

Chinese fast-fashion giant Shein has agreed to pay $100 million to settle an investigation by the U.S. Federal Trade Commission over delivery delays and other customer complaints, a source with direct knowledge told Reuters late last week. The settlement, equivalent to 44 percent of Shein’s second-quarter profit, ​is ⁠the latest to hit the online fast-fashion…

Chinese online retailer Temu has agreed to settle data privacy claims raised by Texas and will ​restrict how it handles personal data from shoppers in the state, according ‌to documents made public last week. Temu faces several lawsuits from U.S. states concerned that the company unlawfully harvests U.S. customer data that could be accessed by…

Walmart is adding health-related benefits for its U.S. workforce, with Chief People Officer Donna Morris laying out the changes in a letter to the chain’s roughly 1.6 million associates during its annual enrollment period. Parents of babies admitted to a neonatal intensive care unit will get up to 12 weeks of paid leave from Walmart…

Albertsons is seeking to collect approximately $8 billion in damages from Kroger stemming from the companies’ unsuccessful merger, Albertsons revealed in a Delaware Court of Chancery filing made public on Monday, reports Yahoo Finance. The sum Albertsons is demanding includes a $600 million break-up fee as well as compensation for shareholder losses suffered because the…

lululemon CEO Heidi O'Neill is marking her first month on the job with a slew of leadership changes she says will make the business even more competitive. The Vancouver-based apparel company has appointed ex-Athleta chief executive and president Maggie Gauger as lululemon’s president and chief product officer. Former Walmart Canada executive Joseph Godsey is becoming…

Retail is the most complex it's ever been and a multitude of factors have pushed business leaders to prioritize artificial intelligence implementation at HQ and in-store. What I hear now from retail leaders is an urgent mandate to get their workforce AI-enabled. The data backs this, with 97 percent of retail organizations planning to increase…

Nike announced a mixed fiscal first quarter as well as a restructuring plan that will lead to layoffs starting next year. The company also offered a full-year outlook, saying it expects revenues to decline by a high-single digit percentage in fiscal 2027. The cuts are the third round of layoffs Nike has announced this year.…