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In this week’s Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss the top trends to emerge from the 2020 National Retail Federation Big Show in New York City. Here are three trends we heard frequently over the three-day event: the need for retailers to implement diversity and inclusion initiatives; an increased focus…

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Mary Dillon, CEO, Ulta

"At the end of the day, especially in retail, you’ve got humans serving humans. And really, the…