Best Practices

Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.

Marcel Caballero is business development manager for Stalco, a logistics and fulfillment company providing a gateway to the Canadian market. Since 1994 Stalco has been assisting U.S. companies with all of their Canadian logistics needs, including importation, customs clearance, Health Canada compliance, storage, inventory management, pick-and-pack fulfillment services, and shipping. Stalco works to ensure your product gets into the Canadian market in a matter of days while guaranteeing the lowest shipping rates, and without customs delays or surprise charges for duty and taxes.

Mehdi Daoudi is CEO and co-founder of Catchpoint, the Internet Resilience company, which he started in 2008. His experience in IT inspired him to build the digital experience platform he envisioned as a user. He spent more than ten years at Google and DoubleClick, where he was responsible for quality of services, buying, building, deploying, and using internal and external monitoring solutions to keep an eye on the DART infrastructure, which delivers billions of transactions a day.

Mehdi holds a BS in international trade, marketing, and business from Institut Superior de Gestion (France).

Chris Lucas is the VP of Marketing at Indianapolis, IN-based Formstack, a robust platform that helps users of all industries better engage with their customers and manage data.

Ajay Kapur is the CEO and co-founder of Moovweb, a cloud-based platform that delivers optimized mobile experiences.

The Moovweb Experience Delivery Network (XDN), Moovweb’s flagship product, is an enterprise platform-as-a-service that enables sub-second React websites. Ajay has been involved with smartphones since before the launch of the iPhone. The prior company he founded published apps downloaded by tens of millions of users. Before that, Ajay invested in startups for Goldman Sachs.

Monica Eaton is the founder and CEO of Chargebacks911 and Fi911, as well as Chief Information Officer of Global Risk Technologies. Monica has worked tirelessly to educate merchants and financial institutions about hidden threats in the rapidly changing payment fraud landscape. Leading Chargebacks911, was founded in Tampa Bay, Florida, expanding internationally also to become Europe’s first chargeback remediation specialist to tackle the chargeback fraud problem. In ten years, Chargebacks911 has successfully protected more than 10 billion online transactions and has recovered over $1 billion in chargeback fraud. 

Recognizing that the impact of chargebacks goes beyond merchants, Fi911 provides unrivaled support to financial institutions with innovative back-office management technologies. Fi911’s pioneering DisputeLab™ tool streamlines chargeback management for acquirers, automating legacy processes and standardizing methods that simplify and speed the end-to-end workflow, improving the customer experience and accountability for all stakeholders.

Monica is a passionate diversity advocate committed to developing and sharing innovative solutions that empower the global fintech space. She has earned numerous awards, distinctions and special recognitions, including the Retail Systems Awards, where she received the ‘Outstanding Individual Achievement Award’ and was named ‘Global Leader of the Year’ at the Women in IT Awards.

Joe is Vice President of Product Solutions at Software Paradigms International (SPI), an award-winning provider of technology solutions, including merchandise planning applications, mobile applications, eCommerce development and hosting and integration services, to retailers for more than 20 years.

Joe is a 34-year veteran of the retail industry with hands-on experience in marketing, merchandising, inventory management and business development at multichannel retail companies including Lands’ End, LifeSketch.com, Nordstrom.com and Duluth Trading Company. At SPI, Joe uses his experience to help customers and prospects understand how to improve sales and profits through applying industry best practices in merchandise planning and inventory management systems and processes.

Dani Cushion is the chief marketing officer at Cardlytics, a fraud-free, native advertising platform.

With a focus on driving significant company growth, she has built out a best-in-class global marketing and communications team, and helped the company go public with the first tech IPO of 2018. Previously, she was SVP marketing and communications at Millennial Media, where she saw the company through its IPO and numerous acquisitions. She began her career in sports marketing at Major League Soccer, ISL, Millsport, and SiriusXM, and currently sits on the Board of Directors for not-for-profit organization Women in Technology. Dani graduated from Lehigh University with a Marketing major, and minors in Philosophy and Economics. She started every game for the women’s soccer team while there, and captained the squad her junior and senior years. Dani lives in Atlanta with her husband, three children, and a bunch of crazy pets.

Tim Ash is the author of the bestselling book Landing Page Optimization, and CEO of SiteTuners. A computer scientist and cognitive scientist by education (his PhD studies were in Neural Networks and Artificial Intelligence), Tim has developed an expertise in user-centered design, persuasion and understanding online behavior, and landing page testing. In the mid-1990s he became one of the early pioneers in the discipline of website conversion rate optimization. Over the past 15 years, Tim has helped a number of major US and international brands to develop successful web-based initiatives. Companies like Google, Expedia, Kodak, eHarmony, Facebook, American Express, Canon, Nestle, Symantec, Intuit, AutoDesk and many others have benefitted from Tim's deep understanding and innovative perspective.
Connect with Tim on Google+

John Squire is the co-founder and CEO of DynamicAction, a decision intelligence application that analyzes data dependencies across a retailer's organization and presents immediate, detailed actions to drive profitable growth across the business.

Douglas Karr is founder of the Marketing Technology Blog, and CEO of DK New Media.

Chief marketing officer for NextWorth Solutions.

Haresh Kumar has more than 15 years of experience in marketing, product, and strategy for world-class enterprise brands. He is responsible for extending Moovweb’s thought leadership and driving overall marketing and communications strategy.

Oliver Guy is the global industry director, retail at Software AG, specializing in retail digital transformation and omnichannel technology strategy.

Oliver advises retailers across the globe on their technology strategy and decisions. With more than 20 years focused in technology, Oliver has worked with major names in global retail helping them improve their business through the use of innovative technology. Prior to joining Software AG, Oliver was part of the European Management team at Oracle Retail, his team being responsible for Retail focused Solution Consulting across Europe. Oliver started his career in technology implementing Supply Chain Planning and Optimisation solutions for customers across multiple industries in both Europe and Asia Pacific with Manugistics (JDA).

Brandon Levey is the CEO and ThinkerUpper at Stitch Labs.

Robert Glazer is the founder and CEO of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row. He is the author of the inspirational newsletter Friday Forward, author the Wall Street Journal and USA Today bestseller, Elevate, and of the international bestselling book, Performance Partnerships.  He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.

Kyle Henderick is the senior director of client services at Yes Marketing, where he is responsible for helping major clients implement new programs, processes, and data-driven strategies to create campaigns that truly drive revenue. With a passion for technology implementation and a background in database, email, web, and social media marketing, Kyle turns his real-world experience into executable tactics to help clients see an incremental lift in revenue, subscriber engagement and customer retention.

Jim Burns is the corporate sales and marketing manager at Shorr Packaging, a distributor of packaging products and equipment including boxes, tapes and adhesives, shipping supplies, and protective supplies.

Amit Sharma is the founder and CEO of Narvar, a company that helps retail brands deliver premium post-purchase experiences.

Scott Bailey is executive vice president of Target Data, which unlocks the power of customer data through highly targeted marketing campaign execution.

Peggy Hatch is a senior advisor at NAPCO Media. A direct mail copywriter, she co-founded Who’s Mailing What! with her husband Denny Hatch. Her previous position at NAPCO Media was Group President for the Target Marketing Group.

Anthony Nicalo is the VP Platform at Mobify, a mobile customer-engagement platform that facilitates all of a retailer’s real-time interactions with its mobile customers in one place. Nicalo guides and grows the platform capabilities for serving mobile marketing and extends the platform ecosystem through partnerships. Nicalo is a thought leader in digital marketing, an expert in omnichannel commerce, and a frequent presenter on the future of commerce, mobile retailing, and shopper marketing, including at Shopper Marketing Expo, iMedia Summits and Kantar Retail.

Adam Rossow is a partner and CMO at iModerate, a qualitative market research firm. Reach Rossow at arossow@imoderate.com or @adamrossow.

Tarrah Martinelli is the digital content marketing specialist for NAPCO Media, parent company of Target Marketing, and the resident expert on search, social and content marketing.

Paula Da Silva is Executive Vice President of Global Partners and Alliances at iVend Retail by CitiXsys, a global provider of integrated omnichannel solutions for retail and hospitality chains sold through a worldwide distribution network of certified partners.

Paula Da Silva has more than 25 years of experience in information technology. Since 2006, Paula has been instrumental in building iVend Retail into a global market leader in the retail industry and currently spearheads the recruitment of channel partners to expand iVend Retail’s worldwide footprint. As a thought leader she has authored multiple online articles for publications like Apparel, Retail Touchpoints, Total Retail, RIS News and Multichannel Merchant. Frequently invited to speak, she’s made appearances at Retail Now, The Australian Retailer Association and at Sage Partner Community events. Paula’s passion for retail extends to her personal life where she has made shopping an artform, visiting premier shopping destinations around the globe from Sydney to Los Angeles.

Ashley Brucker Stepien is director of product marketing and strategy for Indianapolis-based IT consulting company Appirio. Reach her via astepien@appirio.com.

Bonnie is passionate about excellent customer experience. With a background in marketing, merchandise buying and retail management, she helps companies stay relevant amid the changing digital landscape. Bonnie leads the knowledge and consulting teams at Return Path, the global leader in email deliverability. She is an active Email Experience Council committee member, featured speaker for events, and writes monthly for the Return Path blog and Total Retail.

Frederick Lamster is the Managing Director at ZRG Partners, a progressive mid-sized global executive search firm that uses a proven, data-driven approach.

As both a customer and implementer, Brian Chambers has extensive experience creating CRM, ERP and marketing automation solutions spanning more than eight years. Over the duration of his career, Brian has developed a depth of industry expertise in retail, CPG, hospitality, software and logistics. He has spent time creating and delivering on strategic programs for organizations such as Best Buy, IHG, Choice Hotels, Bacardi, Intuit, CHEP, and Coca-Cola.

As senior vice president of customer experience at CSG, a leader in innovative customer engagement, revenue management and payments solutions, Mark Smith helps businesses make ordinary customer experiences extraordinary. Smith is an industry pioneer regarding the analytics of customer behavior and orchestration of customer journeys.

Mark is a CX veteran with 20-plus years of global experience in marketing applications and analytical CRM. He founded Quadstone, the first data mining company to focus explicitly on the analytics of customer behavior, and later Kitewheel, a leading provider for customer journey orchestration and analytics. 

Michele Brown is President and CEO of Choose New Jersey, Inc., a privately funded 501(c)(3) corporation charged with encouraging and nurturing economic growth throughout New Jersey with a focus on its urban centers. It is a member of the New Jersey Partnership for Action (PFA), which is led by Lt. Governor Kim Guadagno and also includes the New Jersey Business Action Center, the New Jersey Economic Development Authority and the Office of the Secretary of Higher Education. 

Mohannad El-Barachi is the co-founder and CEO at SweetIQ Analytics Corp. 

Jennie Gilbert is COO of Retailer Web Services, a Scottsdale, Arizona-based company whose mission is to help independent retailers realize their dreams through the promise of technology. Gilbert is a frequent speaker at durable goods retail conferences and the co-author of RE:THiNK: 11 surprising things you should do now to win retail customers in the digital age (Retailer Web Services, 2015), available on Amazon and at www.retailerwebservices.com.

Matt Moog is the CEO of PowerReviews. 

Andy Shirey is the  Senior Product Manager at OpenMarket. 

Mike Matan is vice president of industry engagement, product and marketing for American Express’ Global Network Business.

Tara Kelly is the founder, president and CEO of SPLICE Software, which offers a cloud-based solution that specializes in using big data and artificial intelligence, through the scalability of cloud storage and secure API connections, to create messages that drive customer engagement and the desired call to action.

A serial innovator, published author and founder, president and CEO of SPLICE Software, Tara Kelly (@tktechnow) is passionate about technology’s potential to change lives for the better. She has consistently channeled that belief into developing technologies that enhance operations, enable better service delivery, and improve the customer experience. This has led to the creation of three customer experience companies and turning an innovative idea into a patented, proprietary technology (US Patent Number 9348812) that harnesses data streams to create personalized, automated messages. The technology solution was included in Gartner’s “Cool Vendors in Insurance, 2016” report and Forrester’s “IoT and Analytics Startups Can Turn Insurers into the ‘Good Guys’” brief.

Kelly – an open source activist and recognized user experience designer – served as a board member for the International Board for Voice User Interface Design, the Canadian Cloud Council, Technology Alberta and is a member of the Entrepreneurs Organization. Kelly’s expertise combined with tenacity, understanding of market trends, and strong communication skills has allowed her to create dynamic solutions and successful teams; not only in her businesses, but also as a community leader on volunteer boards including Food for the Sol, EO Water Walk, and Special Olympics Ontario. Kelly shares these experiences – and her goal of creating a healthy, humane work environment – in the recently published book, Our Journey To Corporate Sanity: Transformational Stories from the Frontiers of 21stCentury Leadership.

James M A Williams is currently the director of digital service at Ness Digital Engineering. He has led strategic and creative initiatives across industries, working with startups and established companies to make digital innovation systematic in their business. Working with designers and technologists he believes in the power of creativity to disrupt, challenge and create products and experiences that matter.

Sean Brady is President of Emarsys Americas, a provider of B-to-C marketing automation software.

As the CEO of SheerID, Inc., Jake has advanced the company to its position as the proven leader and pioneer of identity marketing, a new form of personalization to help brands connect with consumer communities like students, teachers, and the military. He spends much of his time and energy on the strategic direction, growth, and development of SheerID. When he is not concentrating on channel expansion, strategic partnerships, and product strategy, Jake is consistently pushing to achieve company milestones ahead of time and under budget.

Sandeep Uniyal is the engagement manager at Mu Sigma. 

Jennifer Silverberg is the CEO of SmartCommerce, the international solution helping leading CPG brands like P&G, Unilever and Nestle own and drive their customers’ online buying experiences. SmartCommerce provides unique, brand-focused solutions that help build brand-customer connections in the rapidly changing CPG marketplace.

Nick Manzo is the global omnichannel lead at 1WorldSync.

Nick McLean is the CEO of OrderDynamics.

Christina Del Villar is the head of marketing and partnerships at Webgility Inc. She has more than 20 years of experience building and working with marketing teams at Fortune 100 companies and startups.

Gareth Dismore is the CEO of SearchSpring. 

Vern Oakley is the CEO and creative director for Tribe Pictures. 

A veteran filmmaker, teacher, speaker, and industry thought leader, Oakley has been helping institutions and leaders connect with and mobilize their tribes through soul expression and communication. His mission to humanize leadership is achieved by crafting great stories that appeal to and impact the people who matter most.

Through Tribe Pictures, a film production company he founded in 1986 wherein he serves as CEO and Creative Director, Vern has directed numerous short and long-form films that garnered over one hundred and fifty industry awards -- forty of which received gold or "best in show" medals. His projects have built the brands of leaders of Fortune 500 companies, nonprofit organizations, and institutions in technology, life science, pharmaceuticals, consumer products, and finance. His films have also helped launch some of the industry’s largest public offerings that have been credited with helping raise almost two billion dollars in contributions to colleges, universities, and philanthropies.

A client of Vern’s once bestowed on him the unofficial title “Business Artist.” Vern believes this captures his comfort, as he is able to translate the left-brain needs of his clients (business strategy) to the right-brain needs of the production team (storytelling and artistry), and vice versa, and will continue his passion in sharing these lessons with others.

Jett McCandless is CEO of project44, a revolutionary enterprise SaaS platform connecting every aspect of the global supply chain through on-demand visibility. McCandless has nearly two decades of experience in transportation and logistics, and has actively invested in, and advised, a number of industry start-ups from idea stages to expansion.

To learn more, visit www.p-44.com.

John Roswech is the executive VP, Brand Solutions at Criteo. 

Kurt serves as the Chief Marketing Officer of Reflektion, the artificial intelligence-driven customer engagement platform for top retailers and brands worldwide. Kurt is an innovative and dynamic marketing professional with a track record of success communicating a company’s unique value proposition to potential customers, partners and market influencers through strategic and creative means.

Michael Mathias is president of Motista. Reach him at mmathias@motista.com.

Sam Novick is the Social Media Manager at Bond Street, a company focused on transforming small business lending through technology, data and design. The company offers term loans of up to $1,000,000 with interest rates starting at 6% and terms from one to three years. 

Gina Daniel-Lee is the VP of Strategic Alliances at Velociti, Inc.

Jessica Thiefels is an organic content marketing consultant. She has been writing and editing for more than 10 years and spent the last six years in marketing. She stepped down from a senior marketing position to focus on growing her own startup and consulting for small businesses. She's been featured on Forbes and has written for sites such as Lifehack, Inman, Manta, StartupNation and more. When she's not working, she's enjoying sunny San Diego with her husband and friends or traveling somewhere new. Follow her on Twitter @Jlsander07 and connect on LinkedIn.

Fang Cheng is the CEO and co-founder of Linc Global, a customer care automation platform that helps brands differentiate themselves with automated services and experiences across the channels shoppers prefer. Linc Global has served over 15 percent of U.S. shoppers, creating a competitive advantage, reducing customer service costs, and turning service interactions into new engagement and revenue. Linc Global's clients include Carter’s, eBags, Stein Mart, Lamps Plus, JustFab.com, Tarte, Hugo Boss, Vineyard Vines, and P&G Shop.

With a passion and relentlessness for improving the customer experience, Fang brought together a seasoned team of technologists and product-minded people to empower brands with the ability to serve and engage shoppers and to drive profitable growth in the face of rising competition and customer expectations. With a Ph.D. in bioinformatics from NYU, Fang previously co-founded a business acquired by Amazon, and prior to that, she worked as a hedge fund manager.

Brian Elliot is partner, founder and head of innovation at Periscope® By McKinsey, a platform that combines world-class intellectual property, prescriptive analytics and cloud-based tools with expert support and training to drive revenue growth now and into the future.

Kevin, the Head of Marketing at EmailMonks — one of the fastest growing Email design and coding companies — specializes in crafting email newsletter templates, PSD to HTML email conversion and free HTML email templates. He loves gadgets, bikes, jazz, and breathes ‘email marketing’. He enjoys sharing his insights and thoughts on email marketing best practices at his blog.

David Harouche is the founder, CEO and CTO of Multimedia Plus, Inc. 

Kirk Hendrickson is the CEO of Eye Faster, a leading provider of shopper research, developed his expertise in eye tracking and shopper research while leading worldwide field operations for EmSense Corporation and product management for MarketTools, Inc. Kirk holds a patent for conducting surveys on mobile phones and was twice a finalist for the EXPLOR Awards. Kirk holds an MBA from the Amos Tuck School of Business Administration, Dartmouth College, and a BS and MS in Mechanical Engineering from Stanford University.

Brian Rigney, CEO of Zmags, has over twenty years’ experience leading high performing, entrepreneurial teams in launching new businesses and bringing innovative new products to market. For more information on Zmags, please visit their website and follow the company on LinkedIn, Facebook and Twitter.

Shayne Hughes is the co-author of the newly released book "Ego Free Leadership: Ending the Unconscious Habits that Hijack Your Business" and President of Learning as Leadership.

Deborah Weinswig is the founder and CEO of Coresight Research. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research.

Deborah was ranked the #1 analyst by Institutional Investor for 10 years in a row. She was named one of the Top 50 Retail Influencers by Vend in both 2016 and 2017, and received the Asia Retail Congress’s Retail Leadership Award in 2016. She was also recognized by LinkedIn as a top Voice in Retail in 2017 and 2018.

She serves on the board of directors for Goodwill Industries New York/New Jersey, GUESS?, Inc., Kiabi, Street Soccer USA and Xcel Brands, Inc. Deborah is on the advisory board of the World Retail Congress as well as several accelerators.

Deborah is a Certified Public Accountant and holds an MBA from the University of Chicago.

Linda Mihalick is a lecturer in the department of Merchandising and Digital Retailing at the College of Merchandising, Hospitality and Tourism at the University of North Texas. She is also the Senior Director of the Global Digital Retailing Research Center at UNT.

Stan Garber is Vice President at Scout RFP, a Workday company. As vice president, Stan sets the marketing and growth strategy. He previously was a co-founder in ONOSYS which was acquired by livingsocial in 2012. At ONOSYS, he led the business development and financial functions. Prior to this, he went to Case Western Reserve University where he studied Finance and Management. Outside of work, you can find Stan cooking, running, and traveling, plus being thankful he didn’t become an investment banker.

Chris Edmonds is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group. 

Paul Herman is the VP, Product and Solutions Enablement Group at Sprinklr. 

Devin Johnson is currently the Founder and CEO of FirstMile. 

Rohan Ayyar is the regional marketing manager for India at SEMrush. His blog, The Marketing Mashup, covers digital marketing from the perspective of B2B, B2C, lead generation, mobile marketing, SEO, social media, content marketing, database marketing including predictive analytics, and conversion rate optimization. In addition, he'll look at emerging marketing technology and how marketers can use it. Reach Ayyar at searchrook@gmail.com.

Janine Flaccavento is senior vice president, media at Merkle, a global performance marketing agency.

Larry Alton is an independent business consultant specializing in tech, social media trends, business, and entrepreneurship. Follow him on Twitter and LinkedIn.

Tod Harrick is the VP of product, marketplace ignition, a POSSIBLE Commerce Agency. 

Andrew Schydlowsky is founder and CEO of TrackStreet.

William Wickey is the head of content and media strategy at LeadGenius.

Jake Rheude is the Director of Business Development for Red Stag Fulfillment, an e-commerce fulfillment warehouse that was born out of e-commerce. He has years of experience in e-commerce and business development. In his free time, Jake enjoys reading about business and sharing his own experience with others.

Robert Gilbreath is the general manager of Auctane’s ShipStation, the trusted leader in shipping software that helps online sellers scale their businesses and deliver exceptional customer experiences. Gilbreath has been part of the team for nearly a decade but spent a larger portion of his professional life in online retail as part of what was once the new world of ecommerce. Like ShipStation, he’s based in Austin, Texas. When not getting ship done, he enjoys time outdoors with his wife and three children.

Rafael Lourenco is Executive Vice President at ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen. The company’s proprietary technology and in-house staff of seasoned analysts provide an end-to-end outsourced fraud detection solution for online retailers to achieve industry-high approval rates while virtually eliminating false positives. Follow on twitter at @ClearSaleUS or visit http://clear.sale/.

Chemi Katz is the co-founder and CEO of Namogoo, the world's first Digital Journey Continuity platform, helping over 1,000 unstoppable brands shape their customer journeys to fit each and every shopper's needs.

With over 17 years of experience in the security, commerce and advertising spaces, Chemi is a serial entrepreneur with a track record of leading some of the tech industry’s most innovative companies. Prior to co-founding Namogoo, Chemi was General Manager of DoubleVerify Israel and co-founded Seapai and Reissod. Earlier in his career, Chemi led Production Operations at LivePerson (NASDAQ: LPSN), was Global Business Technology Manager for Aladdin and managed IT Outsourcing for Bynet.

Cheryl Sullivan is president and general manager of DemandTec by Acoustic, a company that offers lifecycle pricing solutions for retailers globally.

Kate Hogenson, Strategic Loyalty Consultant, Kobie Marketing    

Manuel Alvarez is a Senior Enterprise Architect at Akamai Technologies, a globally distributed intelligent edge platform and internet security provider.

Allon Caidar is the CEO and co-founder of TVPage, the Influencer Video Commerce Platform. TVPage enables brands and influencers to sell with rich content on site, driving new traffic and sales from across social media and organic search.

Patrick Tripp is vice president of product strategy at RedPoint Global, a customer engagement technology leader.

Anna Johansson is a freelance writer with a special passion for entrepreneurial and marketing-related topics.

Data Protection Officer for Digital River

Rohit Adlahka, VP, Wipro HOLMES

Greg Alvo is the CEO and founder of Ordergroove, responsible for setting the overall strategic direction for the company and overseeing day-to-day operations. Greg founded Ordergroove from his apartment in 2010 with the vision of making consumers’ lives easier via innovative commerce experiences (before anyone knew what a subscription service was: “huh, like magazines?”). While in school and shortly thereafter, Greg held a variety of enterprise sales roles at Liquidation.com, an eCommerce startup that went public in 2006. Greg graduated from George Washington University, where he created his own Major with a degree in Entrepreneurship/Small Business Management. Prior to attending GWU, Greg founded Voteq, a computer hardware firm which he grew to over 100 clients nationwide. Originally from Miami, Florida, Greg now lives in Brooklyn with his much better half, Caroline, and four kids Adriana, Daniela, Andrew, Lila and Bleecker (dog). In any free time, Greg most enjoys reading, exercising and getting back on the tennis court.

Brooke Patton is a research content specialist at GutCheck, a global, agile market research firm based out of Denver.

Kayla Bond, VML’s director of loyalty and customer relationship management, helps clients like Banfield Pet Hospital, Sam’s Club, and Murphy USA develop cutting-edge loyalty and CRM programs that keep customers coming back for more. A 2008 graduate of Texas Christian University, Kayla unwinds by cooking, traveling, and sharpening her skills as a maker.

Ron Jacobs is CEO of Jacobs & Clevenger.

Raj Ramanand is CEO and co-founder of Signifyd.

Dennis Nicoski is the Acting Senior Vice President of Sales and Customer Relations for the United States Postal Service.

Manish Dudharejia is the President and Co-Founder of E2M Solutions Inc, a San Diego Based Digital Agency that specializes in Website Design & Development and eCommerce SEO. With over 10 years of experience in the Technology and Digital Marketing industry, Manish is passionate about helping online businesses to take their branding to the next level.

Edward Roberts is Director of Product Marketing at Distil Networks, a cybersecurity company that specializes in bot detection and mitigation, and has over 20 years of experience in technology marketing. Previously, he led product marketing for the Counter Security team at Juniper Networks. Before that, he ran marketing for Mykonos Software, a web security company.

Christine Alemany is the CEO at Trailblaze Growth Advisors. She has a passion for helping early- to midstage companies grow and scale. Christine has more than 18 years of experience reinvigorating brands, building demand generation programs, and launching products for startups and Fortune 500 companies. In addition to her work at TBGA, she advises startups through Columbia Business School's Summer Startup program and is a teaching fellow at the NASDAQ Entrepreneurial Center.

Michele Dupré is a group vice president at Verizon Enterprise Solutions and is responsible for enterprise customers in the Retail, Hospitality & Distribution Verticals as well as customers headquartered in Canada. In this capacity she is responsible for maintaining and growing a base of more than 160 vertical enterprise customers and over 1000 customers in Canada.

In her role, Michele is charged with driving sales strategy while focusing on acquiring new customers, increasing profitable revenue growth and maintaining the global customer base. Additionally, Michele leads the development and growth of her enterprise leadership and sales team.

Michele’s organization is comprised of sales, sales operations and support personnel who drive business solutions including network and managed services, security, mobility, collaboration, professional services and outsourcing.

Previously, Michele was group vice president for enterprise customers for the Central U.S. Region. With revenue responsibility in excess of $1B and over 3000 accounts she led one of the largest areas in the U.S. In her prior role she was area vice president for enterprise customers in Illinois & Wisconsin and had revenue responsibility in excess of $500M. Before that, she was a branch vice president of Sales for Premier Accounts where she led a team of sales and service professionals responsible for some of the largest global and Fortune 100 Customers’ in Chicago and Wisconsin.

Michele started her career with the legacy company, MCI, in 1988 and has over 25 years of industry experience. Based in Chicago, Michele is also a noted contributor to media publications including Women’s Wear Daily, CNBC.com, USA Today and Forbes among others.

President, Business Applications and Technology Outsourcing Division, CGS

Paula Crerar is vice president of content marketing and programs at Evergage, which delivers real-time personalization to more than 3 billion people across the world.

Mark Bloom, Director, Product Marketing

Saoirse Hinksmon is a Digital Content Marketing Manager at SmartBear, a software company that provides testing, monitoring, and developer tools.

Michael Manlapas is U.S. vice president and general manager of MetaPack.  With 20 years of experience with enterprise software focused on retail operation, his responsibilities at MetaPack include overseeing the staff and day-to-day functions of the organization in the U.S.

Jeff Epstein is the CEO and founder of Ambassador, a trusted referral software company that empowers brands to increase customers, referrals and revenue by leveraging and scaling the power of word-of-mouth. Epstein is a lifelong entrepreneur with a law degree from Chicago-Kent College of Law, Illinois Institute of Technology, and a degree in business from Michigan State University.

Scott Gifis is the president of AdRoll, an artificial intelligence-driven digital marketing and growth marketing platform. 

Sara Hicks is the co-founder and CEO of Reaction Commerce, a real-time open commerce platform that allows businesses to fully control their retail businesses’ digital needs. The platform unlocks endless innovation, is built for change and grows with the retail industry.

Abhijeet Shah is the head of digital marketing for Packing Supply, a leading name in the packaging supply industry. He believes that its not only what’s on the inside that matters, but how products are packaged is just as important. Abhijeet stays updated with the latest trends and innovations in the industry and is quick to share them with his readers. He loves travelling and is often tempted to buy products that he comes across with unique packaging from all over the world, which he then adds to his ever-expanding collection of “bags and boxes”.

Jeff Cheal is the director of product strategy for personalization, campaign and analytics at Episerver. Follow him on Twitter @badiehard or email him at jeffrey.cheal@episerver.com.

Jeff Coffman is President of AVALA. 

Katie Hickey is a marketing manager at Usabilla, a voice of customer (VoC) platform.

Matt Mullen is Senior Vice President and Managing Director at ProShip, Inc., a Neopost company, and a global provider of logistics software and product solutions, including enterprise-wide, multi-carrier shipping and manifesting software, automated packing solutions and intelligent parcel lockers. ProShip’s reputation for quality is backed by decades of IT and supply chain expertise. From packing to shipping to delivery, ProShip’s powerful solutions enable goods to be delivered faster, more efficiently and more cost-effectively than ever before.

Alex McPeak is a Content Marketing Specialist at Zaius, the B2C CRM that connects customer data and orchestrates your campaigns. In her role, she strives to assist marketers at every touchpoint in the customer journey and stay atop of the trends of retail and e-commerce.

Cliff Edwards is Director of Marketing & Communications at Searchmetrics.

Georgina Nelson is the CEO and founder of TruRating, a customer feedback solution. Headquartered in the U.K., TruRating has operations across Australia, Canada and the U.S. With a background in law and an eye for the consumer, Georgina saw the need for reliable, validated customer reviews that would better serve businesses, thus launching TruRating in 2014.

Zephrin Lasker is the VP of E-Commerce at Viber.

Greg Zakowicz is a veteran marketer and the Director of Content at Omnisend. With 15-plus years of experience in email, mobile, and social media marketing, he’s helped over 100 DTC companies around the world, including numerous from the Internet Retailer Top 1000, maximize sales through their email marketing programs. Zakowicz is a frequent speaker at ecommerce events, often shares his ecommerce insights across various industry media outlets, has been retained as an ecommerce expert witness for trial, and is the host of Omnisend’s Cart Insiders Podcast.

Antony Edwards is the chief operating officer at Eggplant, a customer experience optimization specialist. He is a proven product and technology leader with extensive experience in enterprise software and mobile computing.

Greg leads a team of strategic account directors and in-house leaders at Randstad US. He has a proven track record of establishing solid go-to-market strategies, setting and communicating vision and goals, and executing and delivering outstanding results in terms of growth and profitability. He is responsible for strategic commercial sales, client delivery and account management for many of Randstad's largest, most complex clients. Under Greg’s leadership, Randstad has significantly improved its strategic client delivery and fulfillment in many client staffing programs.

Kristin McGrath is the editor of BlackFriday.com, which tracks and analyzes deals during major shopping holidays, including Black Friday, Cyber Monday and Prime Day.

Anthony Chiulli is director of product marketing at 250ok, a SaaS platform bringing marketers advanced insights into email deliverability, design, sender reputation, fraud protection, and consumer engagement—the ultimate email intelligence add-on to any ESP.

With more than a decade of email experience, Anthony Chiulli embraces educating and advising email marketers on the latest trends and insights within the email industry. In his work as Director of Product Marketing at 250ok, Anthony oversees launching new products and services through participating and influencing go-to-market strategies, supporting collateral, and brand evangelism. Before joining 250ok, Anthony served in a number of leadership roles at Salesforce, including Deliverability Practice lead and Associate Principal of Deliverability Services.

Conor Ryan is the co-founder and CIO at StitcherAds. StitcherAds is a Facebook & Instagram Marketing Partner helping retailers and agencies scale full-funnel O2O marketing campaigns. Conor leads the charge on effectively executing omnichannel media campaigns for brands including Finish Line, Saks Fifth Avenue, and JOANN fabric and craft stores.

Gurjit Sandhu, Marketing Manager, Yes Marketing

Stuart Blake is vice president of sales and customer success at BlueVine, a leading provider of working capital financing to small and medium-sized businesses.

He leads a diverse team of 50+ to help businesses meet their financing needs. Before his four year tenure at BlueVine, Stu led training initiatives at OnDeck where he worked directly with a 180 person sales team.

Erich Litch is president and chief operating officer of 2Checkout, an all-in-one monetization platform for global businesses.

Danielle Levitas is the EVP of Market Insights at App Annie

Joshua Bayne is a Director at Analytic Partners. Joshua has over 9 years of analytics experience delivering strategic consulting services and customized solutions to clients across a wide range of industries, with expertise in Retail & CPG.  Joshua leads a number of key analyst teams that provide strategic insight through analytics and thought leadership to several clients across the globe. Joshua is passionate about providing AP’s clients with the tools and skillsets necessary to drive meaningful business decisions. Joshua holds an MBA in Business Management from Sacred Heart University.

Adam Fridman is the author of the best-selling book, "The Science of Story" where he studies the science of employee engagement and defines what employees need to perform at their best.

Adam is also the creator of ProHabits, the positive psychology-based technology platform that inspires organizations to transform and create more engaged cultures by supporting personal growth, developing positive habits and helping to increase emotional intelligence.

Casey Gannon is global vice president of marketing at Shopgate, a mobile commerce platform.

Chris Gerbig is Co-Founder, President and COO of Pink Lily, one of the fastest-growing online retailers of women's clothing in the US.

Allison Jensen is a Marketing Coordinator for Compu-Mail.

Jordan Koene is the CEO of Searchmetrics Inc., the search and content optimization specialist and a wholly owned subsidiary of Searchmetrics GmbH.

At Searchmetrics Inc., he works with enterprise businesses to provide SEO and content strategies that maximize the value of their marketing mix, using best-in-class search technology. Jordan has presented at industry events around the world, including SMX, Pubcon, and the Digital Summit series. Prior to joining Searchmetrics, Jordan led the eBay SEO team where he developed and executed their SEO marketing programs.

Zach Morrison, CEO of Elite SEM, has more than 12 years of digital marketing experience with core expertise spanning paid search, SEO, display and social advertising, shopping, and conversion rate optimization. At Elite SEM, Zach is responsible for overseeing the entire agency from strategy and execution to day-to-day operations and oversight of all divisions, while playing a key role in business development and client advocacy. Zach regularly takes on a consultant-like role with clients, helping to sharpen their overall strategy and planning, beyond digital marketing initiatives. In addition to his work at Elite SEM, Zach provides thought leadership to many leading publications such as Forbes, Mashable, MediaPost, American Express Open Forum, PPC Hero, and SEMPRO. Zach has also been an adjunct instructor at NYU and a featured speaker at the Fashion Institute of Technology, the Grovo Expert Series, Search Engine Strategies conferences, eTail, and the Online Marketing Institute. He has served as a member of Google Remarketing & Display Council, Google Mobile Champion Team, and Kenshoo Agency Council.

As North American vice president of marketing, Ana drives VTEX brand awareness and growth by leveraging her prior 14 years of experience in B2B marketing for software technology firms spanning security, electronic medical records and e-commerce platforms. Her extensive background in B2B SaaS marketing and global business development includes implementing integrated marketing programs, demand generation, product marketing and thought leadership initiatives. 

Julie Schmidt is the Chief Analytics Officer at Allant Group – a “model driven” marketing service provider that uses data to generate insights (e.g., customer likes/interests/behavior) to execute personalized campaigns that acquire, retain or win-back customers.

As CAO, her focus is on building world class solutions that drive value through closed loop marketing optimization; from planning and targeting through execution and measurement. She works with Allant’s strategic accounts, planning longitudinal multi-channel contact strategies with a test & learn approach to continual improvement. With more than 20 years in driving value through predictive analytics and data intelligence, Julie’s primary focus is ensuring Allant’s solutions drive strategic value and generate maximum returns on the client’s marketing and advertising investments.

She is an active member and President-Elect of the Chicago Chapter of the American Statistical Association. Julie can be reached at jschmidt@allantgroup.com.

Henry Gutierrez is senior email strategist at Return Path, an email deliverability expert that helps marketers drive revenue through email.

Through different roles in the industry, Henry Gutierrez has 12-plus years of email expertise combating spam, enforcing compliance, and maximizing email delivery. His current position as Senior Email Strategist for Return Path allows him to leverage his strengths in data analytics and communication. Across several verticals, Henry has helped clients digest actionable recommendations to maximize their email program’s ROI.

Collin Holmes is the Founder & CEO of Chatmeter, a solution to local search marketing.

Rob Keve is the co-founder and CEO of Flow Commerce, a global cross-border e-commerce platform that enables brands and retailers to sell their products to customers internationally by creating a localized shopping experience. For more information, visit www.flow.io/.

Katie Lundin is a Marketing and Branding Specialist at crowdspring, one of the world’s leading marketplaces for crowdsourced logo design, web design, graphic design, product design, and company naming services. She helps entrepreneurs, small businesses and agencies with branding, design, and naming, and regularly writes about entrepreneurship, small business, and design on crowdspring's award-winning small business blog.

Hanan Maayan is the co-founder and CEO of Trackonomics, an enterprise-level automation platform for performance marketers.

Kelley Marko is vice president, customer engagement and delivery at BlueTarp, a B-to-B credit management and financial services company.

Joe Schultz serves as the vice president of sales at Harbor Retail, which helps retailers and brands activate Harmonic Retail™ along the path to purchase.

In the first phase of his professional life, he spent 22 years learning and growing at Target Corp. During his tenure, he surrounded himself with inspiring mentors who taught him how to adapt quickly to the retail industry. Through his many leadership roles in stores, store operations, merchandising, and marketing, he learned to think nimbly, seek out new knowledge when approaching challenges, and be a champion for continuous improvement.

Joe has led stores with annual sales of more than $500 million and has led innovative marketing and merchandising efforts across new formats. A few years ago, Joe made the leap into the industrial design and build world and was lucky enough to connect with the innovative, multitalented team at Harbor Retail.

Michael Bull is head of digital marketing at brookscomm, a digital marketing agency.

Phil Bagdasarian is the co-founder of Packwire, an online printing and packaging service that enables businesses to create their own box design, including branded mailers, folding cartons, shipping boxes and gift boxes.

Brian Smith is the director of data partnerships and local strategy at Rio SEO, the leading local marketing platform for enterprise brands, agencies, and retailers. In this role, Smith works with community partners to expand localized product and service offerings to meet the growing digital needs of clients. Smith brings more than 16 years of digital strategy experience to Rio SEO, specializing in paid and natural search optimization, conversion and attribution modeling, web design and development, as well as research design and measuring ROI.

Ro Bhatia is chief product and strategy officer at LimeLight, an ecommerce platform built with flexible billing solutions, data analytics and industry leading anti-fraud tools. LimeLight takes the complexity out of online sales for Direct to Consumer (DTC) brands to scale and grow revenue.

Sanjeev Sularia is CEO of Intelligence Node, a retail analytics and AI price optimization company that offers the world’s largest retail product index. Prior to founding Intelligence Node, Sanjeev was the CFO for Exclusively.in, a fast-growing high-end fashion e-commerce site acquired by Snapdeal, and CFO for Shersingh.com, a private label e-commerce company acquired by Myntra. Sanjeev is a graduate of London Business School and a Forbes Technology Council member.

Dr. Greg Barnett is the Senior Vice President of Science at The Predictive Index, the leader in talent optimization, where he oversees the execution of the company’s science agenda, including talent analytics, employee assessments, employee surveys, psychometrics, machine learning, natural language processing, and talent optimization data science.

Tom Schneider is an interactive experience consultant at Harbor Retail. He has more than 25 years of experience in the development, deployment, and operational support of interactive technology experiences for retailers, corporate environments, museums, and public space projects. Before coming to Harbor, Schneider worked for 13 years at Target and 24 years at Best Buy, bridging the gap between IT and store design. Schneider has industry knowledge across a broad spectrum of technologies related to retail, consumer electronics, and their supporting infrastructures.

Schneider created technology experiences for children at Target House, a housing facility associated with St. Jude Children's Research Hospital, and consulted on the technology platforms to support interactive experiences at Robert J. Ulrich's Musical Instrument Museum in Phoenix.

Sylvain Perrier is a dynamic, articulate retail industry thought leader and highly accomplished President & Chief Executive Officer of Mercatus Technologies Inc., who is driving the success of many large retailers using pragmatic easy-to-use technology. Highly charismatic and influential with over ten years of executive-level experience in retail technology, pushing the boundaries in specialty areas such as mobile devices, web technology, in-store solutions, and Software as a Service (SaaS) architectures. Sylvain is listed as the lead inventor on more than 75 granted intellectual property patents in over 15 different legal jurisdictions for more than 10 distinct inventions.

Todd Peterson manages product marketing for the One Identity family of identity and access management (IAM) solutions. With more than 17 years of experience in security software, Todd has deep expertise developing go-to-market messages for security-, IAM- and compliance-related topics, including his authorship of numerous white papers, tech briefs and articles. s. Within One Identity and among customers, Todd is the “face of IAM” and is highly regarded for both his thought leadership and ability to make complex technical topics easy to understand for sales teams and prospective clients. 

Ievgen Kustorovskyi is Head of Magento and eCommerce Development at Ciklum, a global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world.

Ievgen is an expert developer with skills in leading developing teams. He leads formation & maintaining code quality and standards, CI/CD of software development by coaching and mentoring the team. As well, he supports the pre-sale process as a subject matter expert and solution architect for retail domain specific projects.

Guy Yalif is the CEO of AI personalization platform Intellimize, which helps brands increase revenue and conversions by testing and personalizing websites for every unique visitor.

R. J. Talyor is founder and CEO of Pattern89, an artificial intelligence-based software company that optimizes paid social media advertising campaigns. Previously, R.J. was the driver behind ExactTarget’s mobile strategy, including the launch of SMS marketing in 2002 and spearheading mobile marketing during the launch of the iPhone. His leadership was also instrumental when Salesforce acquired ExactTarget for $2.5 billion in 2013, where he became the vice president of mobile products. 

Joe Partlow is chief technology officer at ReliaQuest, a cybersecurity provider which helps some of the world’s largest retailers, like Abercromie & Fitch, secure their systems.

Vijayanta Gupta is global vice president of strategy and industries at Sitecore, an integrated .NET CMS platform and e-commerce solution.

Matthew Levin is the Global Head of Marketing at Nosto, a leader in ecommerce personalization and artificial intelligence for digital commerce.

Manish Chowdhary is the founder and CEO of Cahoot, a peer-to-peer order fulfillment network where merchants collaborate to increase their sales and margins by offering profitable one-day and two-day free shipping to customers nationwide without spending a penny more than the economical ground shipping.

Manish is an innovator, thought leader, and a highly sought after speaker for all facets of e-commerce. Manish has founded multiple industry-leading companies starting from his dorm room at the University of Bridgeport, CT. Manish’s specialties include e-commerce strategy, business methods innovation, supply chain and logistics optimization, and he holds 10 U.S. patents. He has been featured in The New York Times, Internet Retailer, and many other leading publications. Manish’s mission in life is to positively impact millions of lives through technology and leave the planet in a better state than when he arrived.

Manish is a 40 Under 40 Competition Winner and holds an Honorary Doctorate, the highest honor from his alma mater, University of Bridgeport, CT.

Ross Kramer is Co-Founder and CEO of Listrak, a marketing automation platform for retailers.

Kate Pioryshkina has over eight years of experience in IT, negotiating countless development projects and an eye for bottlenecks in development that modern businesses struggle to overcome. This skill allows her to identify specific business pain points and allocate the most appropriate resources from iflexion’s talented pool of developers. "Exceeding expectations" is her professional motto.

She has the global experience necessary to understand cultural nuances of any project: locale, target audience, and goals. When it’s "go time" there’s no stone left unturned. But outside of work, she loves to travel, explore new destinations, ideas, cultures, and technologies. She’s also a film buff who enjoys a good movie.

Ashley Chiaradio is the Senior Content Strategist at Total Retail. Ashley has been creating content for more than 7 years, and provides a unique insight in covering the retail industry having worked directly for retailers in the past. She’s passionate about profiling women leadership in the space.

Tina Stewart is VP of Global Market Strategy at Thales, the worldwide leader in data protection, providing everything an organization needs to protect and manage its data, identities and intellectual property – through encryption, advanced key management, tokenization, and authentication and access management.

Jonathan Poma is president of Loop, an e-commerce application that turns the return process from a point of friction into an experience. One that encourages customers to find the right product for them rather than a refund.

Uri Arad is co-founder and VP of product and research at Identiq, the anonymous verification network.

Mike Farrell is senior director of integrated digital strategy for Sidecar, a performance marketing technology company. The company offers performance marketing excellence to retailers and brands. Sidecar’s advanced technology and proprietary data, combined with years of performance marketing expertise, help its customers unlock the full potential of today’s most powerful search, shopping, social, and marketplace channels.

As a retail marketing strategist, fluent in paid search, shopping ads, affiliates, email, display, and comparison shopping engines, Farrell stays close to the shifting retail landscape and how it’s impacting marketing strategy.

John Lincoln is CEO of Ignite Visibility, a premier full service digital marketing agency based in San Diego, CA.

Larisa Summers is the SVP of Marketing at returns technology company Optoro.

Matt Marakovitz is vice president of strategic services at The Lacek Group, a Minneapolis-based national leader in loyalty and customer engagement. The Lacek Group works with the world’s most respected brands, including Marriott, Carnival Cruise Line, U.S. Bank, Enterprise Holdings (National Car Rental, Alamo Rent a Car, Enterprise Rent-A-Car), United Airlines, Ford Motor Company, The Home Depot and Dunkin’ Brands.

Edward Coram James is an SEO professional and the Chief Executive of Go Up Ltd, an international agency dedicated to helping its clients navigate the complexities of global SEO and the technical aspects of delivering location-specific pages to targeted audiences.

JoAnn Martin is VP of Marketing at Searchspring, the search and merchandising platform that ecommerce teams rely on to skyrocket conversion rates and revenue without sacrificing the shopping experience.

Karl Van den Bergh is CMO at Gigamon, the company providing network visibility and analytics on all information-in-motion across physical, virtual and cloud environments.

Allison is an innovator in loyalty design. Joining Merkle in 2016, she leads a team of retail strategists who design and execute loyalty and promotional solutions and experiences that delight and engage customers. Prior to Merkle, Allison led the loyalty practice at Accenture Interactive and was a senior loyalty and CRM consulting leader at Epsilon. 

Kunal Chopra is the CEO at etailz and Cheif Executive at TransWorld. As CEO, Kunal draws on past leadership experience at Microsoft, Amazon, Groupon, and tech-centric startups to help brands drive online growth. Kunal is also the author of several books empowering his readers to build successful businesses and careers. He has an MBA from Chicago's Booth School of Business and an MS in Computer Science from Clemson University.

Nikki Frazer-Reid is the vice president of marketing at Quotient, a CPG digital commerce marketing solutions provider. In her role, Nikki is responsible for marketing across the digital promotions, media, and analytics company to drive growth in the B2B and B2C sectors through demand generation, communications, product marketing and marketing operations. With a knack for creativity, strategy and passion for data, she has spent her whole career in the tech industry, previously holding executive roles at Triplebyte and Planview (via acquisition of Spigit).

Rob Chapman is Director of Security Architecture at Cybera, a managed network service platform provider. 

As Director of Security Architecture at Cybera, Rob Chapman is responsible for the company’s overall cybersecurity architecture and PCI compliance initiatives. During his career, he has focused on areas ranging from academic and enterprise technologies to big data and audiovisual systems. Chapman has a Masters in Educational Leadership and Instructional Technology from Tennessee Technological University. He currently resides in Columbia, TN.

David Gottlieb
Chief Revenue Officer at Trax

David Gottlieb is the chief revenue officer (CRO) at Trax, a company specializing in computer vision and analytics solutions for retail. In this role, he oversees strategy, sales, marketing, business development, and customer success across North and South America. Gottlieb has more than 20 years of experience in the retail and manufacturing sectors, focusing on leveraging analytics to enhance sales, merchandising, and store operations.

Prior to joining Trax, David was the President & COO of Quri, the leading crowdsourcing company in the United States used by leading brands to collect in-store conditions data. He has also had leadership positions with Market6, Netezza, Oracle and Accenture.

David has a strong background in building and growing teams that are expert in helping the industry take advantage of new technologies to drive value for their businesses.

David is an alumnus of Johns Hopkins University where he earned a BA in Psychology.

Sydney Boncoddo is Senior Product Marketing Manager at data privacy firm Privitar.

Bobby Marhamat is the CEO of Raydiant Screen Signage, a digital signage provider that helps businesses turn their TVs into interactive signs that drive sales, improve the in-store experience, and reinforce brand messaging. Prior to joining Raydiant, Bobby served as the COO of Revel Systems where he worked on the front lines with over 25,000 brick and mortar retailers. Bobby has held leadership positions including CEO, CRO, and VP of Sales at companies such as Highfive, Limos.com, EVO2, Verizon Wireless, LookSmart, ServerPlex Networks, and Sprint/Nextel. When Bobby's not spending his time thinking about the future of brick and mortar retail, you can find him traveling, reading, or tending to his vegetable garden.

Lauren Cooley is SVP of Retail and Brand Solutions at RetailMeNot, a leading savings destination that influences purchase decisions through the power of savings.

Carla Anderson is Senior Director of Merchandising Strategy at Oracle Retail, the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together.

Scott T. Reese is a passionate leader, a “what’s next” enthusiast, and an arbiter of progress — with the detail-oriented, get-it-done attitude needed to make sure those big ideas are actually accomplished. Scott is currently serving as chief technology officer at Harbor Retail, where he helps bring Harmonic Retail™ to life with intuitive Self-Healing Technology™.

He spent the first 10 years of his career learning how to be an effective, inspiring leader in the United States Marine Corps. Then, he spent the past two decades collaborating to make a difference as an expert in corporate process and an effective consultant in the field of technology.

Joe Byrne is CTO Advisor at Cisco Observability. His primary focus is on working with customers and prospects on observability strategy and helping with digital transformations. He also works closely with Sales, Marketing, Product and Engineering on product strategy. Prior to AppDynamics, Joe held technology leadership roles at Albertsons, EllieMae and Johnson and Johnson.

Justin Kline is Co-founder of Markerly, an influencer marketing technology partner and platform working with some of the largest consumer brands in the world.

Hope Horner is CEO and founder of Lemonlight Video Production, a company that produces and distributes branded video content at scale. Hope is a three-time entrepreneur who has been featured in Inc., KABC, Extra and other publications highlighting her successes in the Silicon Beach community over the past decade.

Phil Rubin is executive vice president, strategic partnerships at Bond Brand Loyalty. He founded rDialogue which is now a Bond company. A die-hard Saints fan, Phil knows a thing or two about loyalty. Over the course of his 30-year career, he’s blended his education, experience and innovation to evolve the way businesses identify, retain and expand the value of their best customers. An impeccable leader with passion to spare, Phil also founded the loyalty practice at Loyaltyworks, and led the spin-off and formation of rDialogue. Before all that, he was Group VP and General Manager at The Lacek Group—the loyalty marketing firm that is now a part of OgilvyOne.

Through the years, some of the world’s smartest companies including Delta Air Lines, American Express, Nike, Nordstrom, Citigroup, Mandarin Oriental Hotels, Kimpton Hotels & Restaurants, Cox Communications, Macy’s, Sprint and Brooks Brothers have sought Phil’s expertise and it’s no surprise why. He’s fiercely loyal to his craft, his clients, and his teams (both rDialogue and the Saints) and he’s managed to build a team of high-caliber marketers who share his integrity and dedication.

Tara Sporrer brings over 20 years of customer operations and marketing experience in the enterprise software industry. As goMoxie’s senior vice president of marketing, she is responsible for delivering corporate communications and marketing programs that drive the company’s market presence, revenue, and overall profitability. 

Prior to goMoxie, Sporrer served as director of worldwide customer operations, alliance management, and web marketing at Talisma where she developed the company’s core messaging and brand identity across all digital channels, as well as facilitating sales and strategic partnership alignment. She also previously managed customer and sales operations at eAssist Global Solutions, where she provided enterprise-wide development and support for critical sales and marketing functions; and managed key retail accounts — including Deal Time, Esprit and Estee Lauder — while serving as an account director at web marketing agencies Epidemic Marketing and Double-Click.

Sarah has a passion for connecting the human aspect of marketing to business growth. Her focus at Bluecore is spotlighting the retail marketing leaders who are tackling the rapid changes of the industry in order to put the shopper first and ensure their business thrives, which has been the inspiration for the creation of retail communities such as the DTC Collective and Coffee & Commerce. As the vice president of marketing, Sarah is responsible for ensuring the market knows why Bluecore exists and how we help the world's leading brands create a more active customer file for profitable growth.

Wendy Gonzalez has over 20 years of experience building technology and teams, and is currently the President and Interim CEO of Samasource, the leading high-quality artificial intelligence data training company used by 25% of the Fortune 50 including Google, Microsoft, Walmart, and more. Prior to her role as Interim CEO, Wendy had spent 5 years at Samasource as COO. Prior to that, she led product and engineering at an IoT SaaS startup, held leadership positions at public companies in IT, and worked for over 10 years in management consulting. 

Venkat Krishnamachari is CEO of MontyCloud and a proven technology and business leader with a passion for innovation through cloud computing. Venkat has 16 years of experience in building platform products at Microsoft, Commvault and Amazon AWS and has worked directly with Fortune 500 enterprise customers. Venkat is also a founding member of a live theater and music group that has successfully staged over 25 sold out shows to benefit various charities.

Tyson Stockton is the U.S. Vice President of the Digital Strategies Group at Searchmetrics. Over the past 10-plus years, he has driven success in SEO & Digital marketing in both in-house roles and externally with some of the top online businesses. Over the last 4+ years at Searchmetrics, Stockton has led Fortune 500 companies in utilizing search data to drive SEO and content strategies. Stockton leads the Client Success, SEO & Content Services, Account Management, and Data Services teams at Searchmetrics.

Twitter: @tyson_stockton

Linkedin: https://www.linkedin.com/in/tysonstockton/

Thibaud Clément is CEO of Loomly, a brand success platform for marketing teams.

Mike Metz is the CEO of FATFREE, a full service digital marketing agency providing lean solutions for businesses of all sizes.

Brandon is the CEO of TreviPay. He leads with expertise in managing large, diverse global teams. His strength is discerning and focusing on the most important challenges facing an organization at a particular point in time and unifying all stakeholders behind accomplishing a set of specific goals. Brandon has a unique ability to connect across all levels of an organization, motivate staff with diverse skill sets, while ensuring a common alignment and results.

Connect with Brandon on LinkedIn.

Tara Bartley is Senior Manager, Global Industry Marketing at Akamai Technologies, a globally distributed intelligent edge platform. 

With over 25 years of diverse international experience in nearly every facet of software, Priya is a proven, high-growth entrepreneurial CEO with a leadership philosophy centered on engaging clients and employees to build industry leading SaaS software platforms and delivering exceptional customer and stakeholder value to achieve sustainable competitive differentiation.

Cordes Owen is the Founder and CEO of Bake More Pies, an integrated marketing agency with digital DNA.

Adam Cohen is the General Manager at Payoneer Enterprise, a digital payments platform empowering businesses around the world to grow globally. In his previous role at Payoneer, Adam led business development and partnerships globally. He also led the development of Payoneer’s Working Capital offering, which helps businesses focus on their core competencies without worrying about cashflow. Prior to joining Payoneer, Adam worked for a strategic management consulting firm for eight years. Adam holds both a B.A. and an M.A. in Cognitive Sciences from The Hebrew University in Jerusalem.

Jean Shin is director, strategy and content at tyntec, a global communications provider with almost two decades of experience working with well-known companies.

Melissa Tatoris is vice president, retail at Zeta Global, a cloud-based marketing technology company that empowers enterprises to acquire, grow, and retain customers.

Garrett O’Hara is the Principal Technical Consultant for Mimecast, a company specializing in cloud-based email management.

Swati Sinha is a Senior Director of Product Marketing at Reltio. Prior to joining Reltio, she was Senior Director Solution Marketing for SAP Customer Experience. In both roles, she focused on helping customers embrace their digital transformation while delivering exceptional customer experiences. A seasoned enterprise professional with 20 years of varied experience in product marketing, product management, and engineering, she has worked with organizations both large and small. She is a technologist at heart and empathetic by nature, which gives her the ability to understand customer needs and tell a story about how technology can solve their business problem. She has an MBA and a master’s degree in computer applications. In her free time, she likes to connect with her community and mentor young entrepreneurs.

Donald Kasdon is the founder of T1 Payments, a premier international card payment processor.

Jenn Cringoli is an account director at ASV, an event and experiential marketing outfit based in Torrance, California. ASV is a full-service provider that specializes in creating immersive live marketing experiences for B2B and B2C brands.

Geoffrey Hineman graduated Northern Michigan University in 2001 with a Master’s Degree in Writing. Upon graduation, he began his marketing career working on the world’s largest single account at the time: Daimler-Chrysler. In that capacity he wrote many pieces for print, live event, and print consumption, as well as writing for partnerships, including the NHL, PRCA, and more.

He then became the Senior Writer at Kelly Services HQ, writing materials for 60+ service lines and overseeing collaborative communications with Nike, among others. It was at this time (2005), that he dove headfirst into the world of SEO.

Geoffrey joined the Lett Direct team in 2012 and has been helping clients navigate onsite, offsite, and technical SEO challenges, as well as working to coordinate SEO endeavors to be in line with Paid Search and Direct Marketing initiatives. When he’s not in front of a computer, you can usually find him running, writing/producing music, or feeding wood chips into the smoker.

Shawn currently leads go-to-market efforts for Zebra’s SmartSight, as Director of North American Sales. Leveraging Zebra’s over 50 years of experience building purpose-built solutions for retail, SmartSight is Zebra’s inaugural intelligent automation service offering for retail. In this role, Mr. Harris helps Zebra’s retail customers navigate the ever-changing retail landscape and truly digitize their store floors. He provides thought leadership, pragmatic insights and innovative solutions on issues pertaining to the implications of Intelligent Automation and Artificial Intelligence for business strategy, customer experience, inventory visibility and staff productivity.

Mr. Harris’ passion rests in brick-and-mortar and digital retail technology, operations and customer experiences. That has spilled over into supply chain management; he has a strong understanding of the complexity of the timebound matching of supply to demand.

He has been involved with store systems, ecommerce, and order management technologies for over 15 years and has served in various management and consulting roles with tier-one retailers, including TJX Cos, Staples, BJ’s, O’Reilly Auto Parts, and Uniqlo (Fast Retailing). Mr. Harris also founded a luxury menswear brand, which most was known for designing and manufacturing clothing for some of New England’s most regarded corporate executives and professional athletes across the country.

Mr. Harris keeps a keen eye on what’s potentially next, by staying closely involved in the Boston, New York, and Silicon Valley startup communities. He recently served as the program lead for the Startup Leadership Program and has participated in startup programs through XRC Labs, Techstars, MassChallenge and New York Fashion Tech Lab.

Before his career in retail, Mr. Harris helped to start e4eNet as the vice president of global operations. e4eNet was a cloud-based enterprise platform that handled the design for manufacturing process for printed circuit boards (PCBs), e4eNet was ultimately sold to IBM. Prior to e4Enet, Mr. Harris worked for IBM in a number of technical capacities and honorably served in the Army National Guard as an infantryman and armored personnel carrier (APC) driver for eight years. He has a deep curiosity for culture and language. He speaks conversational Japanese, and he has traveled to numerous countries in Europe, Africa, and Asia for business. Mr. Harris earned his MBA from Babson College and a bachelor's degree in management information systems from the University of Massachusetts.

Melissa Sargeant is CMO of Litmus. Litmus helps email marketers work more efficiently, catch costly errors and accelerate campaign performance.

Senior Audit Director at PRGX

Jan Bednar is the CEO and founder of ShipMonk, a technology company reimagining third-party shipping logistics. Bednar, a native of the Czech Republic, moved to America to attend Florida Atlantic University, where his entrepreneurial interests piqued enough to start BedaBox, a shipping startup that became the ShipMonk’s predecessor. Bednar lives in Deerfield Beach, Florida.

Marcel Hollerbach is the chief marketing officer for Productsup, a leading data integration company that helps businesses break through digital walls in e-commerce.

Matt Baglia is the co-founder and CEO of SlickText. In his role, he oversees the product and engineering teams and is responsible for the strategic direction of the company. With a strong background in product management and web development, his direct focus on technology and user experience has been foundational for the success of SlickText in recent years. Prior to SlickText, Matt served as the director of product for Colibri Learning where he was primarily focused on front end design and UX. He holds a Bachelors in Business from the State University of New York at Fredonia.

Gareth is a proven leader of product marketing, product management solutions, and pre-sales teams. Prior experience includes Progress Software, where he held several positions, including Director of Product Management and Principal Software Architect. He was also part of the founding team of Apama, where he was Director of Pre Sales & Principal Architect before its acquisition by Progress Software. Smith has a doctorate in computer science, focusing on collaborative user interface design, and spent over a decade in academia.

Derek O'Carroll is CEO of Brightpearl, a cloud-based ERP for retailers and wholesalers. Recognized as a leading retail expert, his mantra is to deliver on Brightpearl’s mission to automate the back office for today’s merchants.

Brightpearl is a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse management and logistics.

Stephen Cavey is the Co-Founder and Chief Evangelist at Ground Labs.

Peter Messana is the CEO of Searchspring.

Raz Peter is the chief technology officer and co-founder of Clinch.

Paula brings in-depth experience designing, developing and implementing strategic cross-channel marketing programs for both B2B and B2C. She has worked in radio and TV, moving to print & online as marketing director for Skyvision where she oversaw direct mail, e-commerce & infomercials along with launching a second catalog, Field Trips, from scratch. She continued applying her creative and marketing strategies to clients large and small to develop direct marketing programs that delivered results. Paula has driven relationships with brands around customer data, email, mail, ecommerce, online advertising and new technologies. She joined Lett Direct in 2016 to lead business development activity for print and digital across new/existing clients and partners. Paula is a past member of DMA’s Catalog Council and speaker at ACCM & DGA, is currently a Bronze sponsor of NEMOA and an ACMA member.

Hopefully soon, you’ll find Paula singing with the Milwaukee Symphony Chorus again or sipping a fine wine at a Lake Michigan harbor.

You can reach Paula at paula@lettdirect.com

Dave Otten is the CEO and Co-Founder of JW Player, a powerful & flexible video platform powered by the fastest, most-used HTML5 online video player.

May Habib is co-founder and CEO of Writer, an AI writing assistant for teams. She is an expert in natural language processing, AI-driven language generation, and the evolving ways we use language online.

May graduated with high honors from Harvard, is a member of the World Economic Forum, and is a Fellow of the Aspen Global Leadership Network.

Michael Gerard is the Chief Marketing Officer of e-Spirit and he can be reached at Gerard@e-spirit.com.

Matthew Pavich is the managing director of global strategic consulting for Revionics, an Aptos company, where he develops data-informed, industry-leading pricing strategies, processes, analytics and organizational fluency to help retailers meet the challenges of today’s increasingly dynamic and competitive landscape.

As Senior Strategist, Amy M Litt has been pivotal in the development and strengthening of FATFREE clients' brands for over six years. Her experience in highly regulated industries, such as life sciences and law, has been particularly valuable to our clients McDermott, Will & Emery, Roche Diabetes and Omnicell.

A multidisciplinary strategist and strong team leader, Amy has developed 360-degree marketing campaigns and specialized programs for a wide range of clients—from restaurant groups to Fortune 500 finance, pharma and telecom brands. Skilled in drawing insights from data, she partners with FATFREE clients to identify points of entry within consumers' online and offline habits, then leads creative, media planning and development teams to drive conversion and long-term loyalty.

Jeffrey Canouse is CEO of Madison (MDEX: US), a consumer brand development company with extensive celebrity partnership experience. The publicly traded company works with such leading icons as Catherine Zeta-Jones, identifying select consumer goods segments that are underserved and offer significant growth opportunities. Mr. Canouse brings more than 25 years of senior financial management and investment banking experience to Madison, having served as CEO of multiple publicly traded companies in the restaurant, lending, fintech, and beverage industries.

Andreas Slotosch is the chief growth officer and co-founder of Beekeeper, the collaborative productivity suite for your frontline workforce. Beekeeper’s mobile platform brings communications and tools into one place to improve agility, productivity, and safety. Prior to his work at Beekeeper, Andreas played a role in founding various companies and events. Andreas specializes in frontline worker technology and entrepreneurship within the internet industry.

Adam Brotman is the CEO of Brightloom, a customer growth platform that focuses on making personalization and convenience the new standard for all customer experiences.

Chris joined Search Laboratory in 2012 and has helped clients including VISA, glh Hotels and Citrix to grow their online traffic and revenue during that time. As CEO, Chris provides strategic leadership and direction for Search Laboratory’s operations in the UK and the US, working with clients and internal teams to deliver profitable online customer acquisition campaigns across multiple countries.​

A pioneer in the mobile-powered industrial carts industry, founder and CEO John O'Kelly began Newcastle Systems in 2005. John has grown the company to 40 employees and was recognized as a 2022 Supply Chain Brain Top 100 Supply Chain Partner. To meet growing demand, the company moved from Haverhill to a larger location in Amesbury, MA. The mobile carts are used in manufacturing, retail, and shipping and receiving applications by companies including Walmart, UPS, DHL, Wayfair, Tesla, and Amazon. Newcastle Systems recently released its 2024 Worker Satisfaction Survey Report.

Riikka Söderlund is the Marketing Director of Smartly.io, a website that automates every step of social advertising to unlock greater performance and creativity.

Tonya Dybdahl is the Space Planning and Design Assistant Manager for National Business Furniture who designs and furnishes retail environments.

David Wilkinson is president and general manager for retail at NCR Corp., a leader in banking and commerce solutions, powering incredible experiences that make life easier.

Polly Wong is the President of Belardi Wong, a leading direct marketing agency based in San Francisco.

Heidi Orpilla is the Digital Content Specialist at Star Micronics, a leading supplier of small printers, audio components, high-precision machine tools, and precision parts, where she creates content about Star’s retail POS solutions for social media, the Star Micronics POS Blog, and more.

Star is proud to offer a wide range of solutions for retailers navigating the COVID-19 pandemic, including: the POSShield sneeze guard which is lightweight, portable, and does not require countertop mounting or drilling; tamper-proof labels to securely seal delivery, catering, and to-go food orders; CloudPRNT online ordering technology to help businesses quickly and easily leverage e-commerce; and more. To learn more, please visit the Star COVID-19 Toolbox here.

Jay Sackos is the Vice President of Dolly, a leading, on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.

Tom Ertler is the SVP and Creative Director at Miller Zell.

Matthieu Blandineau is a product marketing manager at Algolia, the leading search and discovery API for website and mobile apps. In this role he focuses on marketing and strategy for Algolia's retail solutions. Matthieu is passionate about packaging advanced technologies to help retailers achiever their goals and offer their customers the best user experience.

Steve Ross is the Omnichannel Solution Pricipal at Aptos, an enterprise retail solutions provider for over 1,000 retail brands globally. 

Zee Aganovic, PhD is the CEO and Founder of HiConversion, an e-commerce optimization company focused on collaboration. 

Dr. Aganovic is a retail technology expert, serial entrepreneur and CEO, founder of HiConversion. Prior to HiConversion, he has served as CEO and founder of technology companies Apptimum, Eisenworld and Cylex Systems. He earned a PhD – EE Optimization Theories from Rutgers University.

Elise Stieferman is the Director of Client Strategy and Development at Coegi, an all-in-one premium marketing partner for media professionals seeking a streamlined way to leverage programmatic and social solutions. Coegi enables marketers to become digital heroes among co-workers and clients by empowering them with best-in-class strategies, technologies, and expertise through simplified partnerships. Elise holds an MBA and a master’s in communication and journalism from the University of Missouri.

James Glover is the co-founder and CEO of Coherent Path, an email marketing optimization and email personalization solutions provider.

Julio Lopez is the retail strategy vice president of Movable Ink, he has worked across multiple martech SaaS companies whose integrated solutions focused on driving digital innovation for retailers, including Cheetah Digital, RevTrax, and Eversight. Today, he leads Movable Ink’s Retail Strategy team, developing innovative, business-critical programs for some of the largest and most successful retail marketers across the globe.

Durk Stelter is CRO of Linc, the award winning customer experience automation platform working with brands such as Levi’s, Vineyard Vines, and GoPro.

Kristyn Emenecker is the Chief Product & Strategy Officer at Playvox. Her role is to define product strategy and lead the creation of products that deliver increased, differentiated value to both customers and the business. Kristyn has been a leading voice in the customer experience (CX) and contact center industry for more than 20 years and is frequent speaker on cloud contact center and customer engagement topics. She has honed that love for the customer in various senior leadership roles across SaaS product/technology, operational, consulting, sales/marketing, and corporate strategy at companies including Verint, inContact, Mercom, and TPG TeleManagement. She recently served as SVP Product Strategy for Verint, where she was responsible for product and go-to-market strategy globally for Verint’s broad portfolio of 30+ Customer Engagement solutions.

Bruce Temkin is the Head of Qualtrics XM Institute, the "world’s most comprehensive resource for Experience Management (XM) Professionals."

Irene Yang is the managing director of Nativex, an app marketing agency, dedicated to ROI and growth.

Brooke Burdge is the SVP of Marketing of Attentive, the most comprehensive text messaging solution for innovative brands. Prior to joining Attentive as part of the founding team, she was the Head of Marketing at TapCommerce, a mobile advertising company acquired by Twitter in 2014. During her time at Twitter, Brooke led B2B marketing for the Mobile Apps & Telco verticals. She has also held prior marketing roles at Movable Ink, a real-time email marketing technology, and Deloitte, the global consulting firm. Brooke has a BA from Fordham University, and resides in New Jersey with her two rescue dogs.

Jay Hinman is the vice president of marketing at Lily AI. He is a longtime B2B marketing leader with specialties in demand generation, corporate marketing and product marketing and extensive, cross-discipline team leadership experience both in small start-up and large technology companies. He’s led marketing at Opera Software, MobiTV and Neumob (acquired by Cloudflare), among others, and lives and works in San Francisco, CA.

Sean Lee is the CMO of Amify, a management, strategy, and operational partner that helps brands reach success on Amazon.

Val Greer is EVP and Chief Commercial Officer at Alliance Data Systems Corporation (NYSE: ADS), a leading provider of data-driven marketing, loyalty and payment solutions. Bread is the fintech division of Alliance Data providing advanced payments technologies that enable merchants and partners to enhance customer experiences, increase sales, and improve conversion rates through fully-integrated and seamless checkout experiences.

Nick Schwalbach is Director of Product Management at SPS Commerce, an EDI software company pioneering in retail automation for 20 years.

Dave Bruno is director of retail market insights at Aptos, a global retail solutions provider to more than 1K retail brands.

Keith Nealon is the CEO of Bazaarvoice, the leading provider of product reviews and user-generated content (UGC) solutions. He has helped accelerate growth and generate over $4.5 billion in shareholder value across multiple companies, resulting in five exits and growth in two public companies stock prices, leveraging a team-first approach and by optimizing companies' go-to-market strategies with true "21st century go-to-market techniques" across the full customer lifecycle, from initial prospect to customer advocate.

Demonstrated success as a key member of executive management teams in multiple roles including general management, sales (direct and indirect), marketing, services and engineering teams in both public (NASDAQ) and private companies (nationally and internationally), and with buy and sell-side M&A.

Dutta Satadip is the chief customer officer at ActiveCampaign. Dutta is a tech industry veteran, thought leader and keynote speaker who specializes in customer strategy, customer acquisition, customer retention, and scaling operations. At Pinterest and Google, he built organizations that engage customers to scale and profitability.

Dutta has more than 20 years of industry experience and has held various senior leadership roles in most key operating areas, including Pre-Sales, Business Operations, Product Strategy, Product Management, Product Marketing, Engineering as well as Consulting positions. He specializes in transforming organizations by identifying the right strategic levers to drive the business while minimizing risk. Dutta has operated extensively in both developed and emerging countries.

Johan Liljeros is General Manager and Senior Commerce Advisor, North America, at Avensia. Through a combination of technical and strategic business expertise, Avensia help B2C and B2B customers accelerate their growth and become even more successful in their day-to-day business through next-level digital commerce.

Megan Couch is the chief experience officer at Integrity Staffing Solutions, a full-service staffing agency that ranks in the top 2% of agencies across the country for quality service based on ClearlyRated’s “Best of Staffing” client survey.

Diane Keng is the CEO and co-founder of Breinify, an AI and predictive personalization engine that helps brands curate dynamic, meaningful experiences for their consumers at scale. Diane is on Forbes’ 30 Under 30 for enterprise technology and has been featured in The Wall Street Journal, HuffPost, TechCrunch, OZY, and Inc. Magazine. Diane ran three successful businesses before she was 18 and is a noted software innovator who frequently speaks on the intersection of AI, personal data, privacy, and the future of smarter products. Breinify works with retailers and consumer packaged goods brands to enable data science in marketing campaigns that secure 51% year-over-year online sales, 20 times the click rate, and six times the reaction rate.

Soudamini Modak, director, fraud & identity at LexisNexis Risk® Solutions, supports the company’s digital assessment strategy as a part of the Fraud & Identity market strategy team. Leading market prioritization and sales enablement for our digital risk solutions and platform, Soudamini focuses on understanding customer and market needs to drive prioritization of product roadmaps and driving key digital initiatives. Soudamini has over 10 years of experience across consulting, strategy and product development. Soudamini joined LexisNexis® Risk Solutions through the ThreatMetrix acquisition in 2018. She holds a Master of Science degree in Information Systems from Santa Clara University.

Annabel Maw is the director of communications at JotForm, a full-featured online forms platform for easy data collection and management.