This report outlines findings from a study designed to help brands improve the effectiveness of their email marketing campaigns, discover benchmarks for specific industries — in this case retail — and help compare and identify points where retail marketers have found success and where they need to improve in order to maximize return on investment.
Designed for retail CEO's, CMO's, e-Commerce Directors, Marketing Managers and other strategic decision makers, the Total Retail Resource Library is the premier source for free retail oriented best practices and case studies.
Have some good white papers or case studies? Contact Jennifer DiPasquale to contribute.
A new research report, Customer Experience Management Benchmark (CXMB) Industry Insights: Retail, was recently published by COPC Inc. and Execs In The Know, with sponsorship support from Gladly Inc. This report reveals key findings about in-store, online and mobile shoppers in the United States regarding customer care and brand loyalty.
This guide looks beyond the selection process of Marketing Automation Solutions specifically for eCommerce and Retailers and examines a vendor’s total ability to deliver on the promise of the engagement, by rating Features, Ease-of-Use, Services, and Value.
This whitepaper and RFP template outlines the questions and steps you need to take for successfully selecting the right technology when considering redesigning your e-commerce website. It covers the basis and applies for all industry types and sizes.
This guide outlines 5 tactics and best practices for e-tailers to increase their bottom line and recover up to 60% of lost revenue. It covers the basis and applies for all industry types & sizes.
This whitepaper outlines 5 steps and best practices for e-tailers to increase their bottom line. These include abandoned carts, pricing, targeted promotions and more. It covers the basis and applies for all industry types & sizes.
This e-book outlines 7 steps to connect and convert better with a Unified Customer Experience. These include the customer journey, how to blueprint the strategy and setup right leadership and technology. It covers the basis and applies for all industry types & sizes.
Mood Media, the global leader in elevating customer experiences, recently released a new global study, The State of Brick & Mortar: 2017, which reveals consumer insights around the importance of in-store customer experience as well as in-store shopping behaviors.
A recent survey of 1,000 U.S. consumers commissioned by Bouncepad, the inventor of the commercial iPad stand, showed that a majority of shoppers want more technology in brick-and-mortar retail stores — and they’re willing to show up and pay up for stores that deliver.
Many brands are failing to migrate beyond basic email marketing methods that drive return on investment and customer satisfaction. dotmailer's new "Hitting the Mark" Benchmark Report 2017 evaluates the email marketing activities of 100 online retail brands to share which ones are outperforming the rest.
ReBOUND's revolutionary returns benchmark; 'The Great Returns Race' is back and it's bigger than ever! For the first time ever, this study includes UK return policies as well as cross-border, so it's the most comprehensive benchmark yet! Download the report to see which brands kick off the year with a winning returns policy.
In this latest edition of ‘The Great Returns Race’ we have a few surprises in store. But we’ve still not seen any retailer hit 100% so there’s still work to do across the board. Discover the movers and shakers of the returns world in 2016's last installment of ‘The Great Returns Race: The Final Quarter’ produced by ReBOUND.