Designed for retail CEO's, CMO's, e-Commerce Directors, Marketing Managers and other strategic decision makers, the Total Retail Resource Library is the premier source for free retail oriented best practices and case studies.


Have some good white papers or case studies? Contact Jennifer DiPasquale to contribute.

Mobile Marketing

Keeping Up With the Consumer: New Study Reveals Retailers’ Hits and Misses In Mobile Marketing

RetailMeNot, Inc., a leading digital savings destination connecting consumers with retailers, restaurants and brands, both online and in-store, released a new study titled “How Retailers Are Adapting to New and Evolving Mobile Marketing.” Two hundred marketing decision-makers in retail organizations participated in the study, showcasing a continued increased investment in mobile marketing and, often, the…

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ChatBots

The Definitive Guide to Conversational Commerce

Consumers are adopting chat and voice platforms faster than any channel before them, but the clear question is, what does this mean for retail? This e-book lays out the channels, how they differ, what customers expect on each, and sets up readers for conversational commerce success.

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Retail Stores

Back-to-School Shoppers: A Digital Behavior Report

This report will give you a head-start on trends, behaviors and buying power of the back-to-school crowd. Use this insight to quickly improve your site’s conversion rate and effectiveness by understanding your shoppers’ motives, make buyers out of visitors, and pave the way for back-to-school consumers to finish their shopping seamlessly on your site.

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Analytics

Personalization Made Easy

Data and personalization is at the heart of any digital or print campaign. Customers demand relevance and your competitors are trying to give it to them, but the reality is they are not yet effective at it. Compu-Mail shows how understanding your customers and delivering relevant content and offers can be your strongest point of differentiation.

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Database Marketing

Achieving Personalization Through Variable Data Messaging

The primary focus at every retail marketing trade show today is on getting more intimate with customers to provide a great shopping experience and develop loyal relationships. Compu-Mail shows how variable data messaging can be leveraged in direct mail for more personalized communications, better response, and increased customer lifetime value.

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Personalization

Digital Personalization: The Missed Opportunity

Reflektion, the artificial intelligence-driven customer engagement platform for top retailers and brands worldwide, recently announced findings of new research and a consumer survey. The report titled "Digital Personalization: The Missed Opportunity" found that fewer than half of retailers are successfully using even the most basic personalization techniques, while even less are using advanced techniques to customize shopping experience.

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Content Marketing

How an Integrated CMS Can Help Your Business Generate Time and Cost Savings

In many industries, time is money. This has never been more true than in retail, where the quicker a marketing campaign, product, customer service response, etc., gets into the market, the better it is for the company — i.e., the more revenue it can generate, the more cost savings it can produce. However, operating with efficiency is challenging. It requires the right teams, systems and processes to be in place to make this goal a reality. For retail marketers, who are tasked with producing relevant, timely campaigns that convert, an integrated content management system (ICMS) is a powerful tool to help them create, manage and distribute digital content.

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E-Commerce

The Future of Retail and How to Build a Digital-First Roadmap to Growth

We’re living in a new era in retail. Anything can be purchased anywhere, at any time. We've entered an age when advanced communication technology, once the exclusive privilege of large, wealthy companies, is available to anyone. E-commerce has rewritten the rules of buying and selling, and every merchant needs to know how to negotiate the landscape. Matt Bertulli has devised the essential e-commerce playbook for retail startups as well as established B-to-B and B-to-C retailers, providing step-by-step solutions to help you plan, build and grow a profitable retail business.

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