Joe Keenan

Joe Keenan

Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.

Chewy Tops List of 100 Fastest-Growing Retailers

For its latest research report, Top 100 Fastest-Growing Retailers, Total Retail conducted a year-over-year comparison of 2019 fiscal year net sales vs. 2018 fiscal year net sales for 160-plus publicly traded retailers, ranking the top 100. At the top of those rankings is Chewy.com, which is one of the newest companies added to the list,…

Why Wayfair is Collaborating With Competitors to Advance 3D Technology

In episode 266 of Total Retail Talks, Joe Keenan interviews Shrenik Sadalgi, director of research and development at Wayfair, and chair of the Khronos 3D Commerce Working Group. Listen in as Sadalgi discusses why he thinks 3D content has yet to gain widespread adoption among retailers, how consumers aren't yet used to interacting with 3D content…

Patagonia Names Ryan Gellert CEO, Replacing Rose Marcario

Ryan Gellert was named CEO for Ventura, Calif.–headquartered Patagonia Works, the holding company for the influential outdoor brand Patagonia Inc. as well as separate Patagonia divisions in food, media, investments and joint ventures. Gellert previously served as the general manager for Patagonia’s EMEA/Europe, Middle East and Africa office, which is headquartered in Amsterdam. He came to Patagonia after…

Party City to Open 90% Fewer Halloween Pop-Up Stores

Party City will open about 90 percent fewer Halloween pop-up stores than last year as the coronavirus pandemic makes many traditional Halloween celebrations scarier than usual. Earlier this week, the Centers for Disease Control and Prevention recommended avoiding door-to-door trick-or-treating and crowded indoor parties or haunted houses to reduce the risk of spreading COVID-19. The retailer is…

Lowe's to Add Pickup Lockers to All U.S. Stores by March 2021

Lowe's announced this morning that it will add self-serve pickup lockers to all U.S. stores, more than 1,700, by March 2021. The lockers will be an additional contactless option for shoppers, who have sought out these sorts of services during the COVID-19 pandemic. A scannable barcode generated after a purchase is made will allow shoppers to…

How FLOR Has Optimized its E-Commerce Business

In episode 265 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews James Pope, director of marketing and sales operations at FLOR, a customizable flooring company. Listen in as Pope describes what makes FLOR unique in the marketplace, how the COVID-19 pandemic has affected the company, and the significant growth it has seen in its direct-to-consumer (D-to-C)…

Kohl's to Reduce Corporate Staff by 15% in Cost-Cutting Move

After six months of slumped sales because of the coronavirus pandemic, Kohl's announced this week that it was reducing its corporate workforce by around 15 percent. The department store chain has taken a hit during the pandemic that closed all of its more than 1,100 stores this spring. Net sales were down 32.8 percent in the six…

Amazon to Hire 100,000 Workers as E-Commerce Surges During Pandemic

Amazon.com said yesterday that it will hire another 100,000 workers to meet surging demand in the COVID-19 era, bolstering an already dramatic expansion of its workforce in 2020 and underscoring the massive shifts in online spending the pandemic has helped fuel. The latest hiring drive, which includes full- and part-time jobs, is the fourth largest campaign the Seattle-based…

Zappos Adaptive Offers a Solution for Disabled Shoppers

In episode 264 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Dana Zumbo, business development manager at Zappos Adaptive, a division of Zappos that carries a wide range of adaptive clothing and shoes with unique features to fit a variety of needs. Listen as Zumbo discusses why Zappos launched its Adaptive program, how the initiative was sparked…

Red Wing Shoe Company Turned Stores Into Job Centers on Labor Day

In this video, Editor-in-Chief Joe Keenan interviews Dave Schneider, vice president and chief marketing officer at Red Wing Shoe Company, a global leader in the footwear industry for more than 115 years. Watch as Schneider discusses Red Wing's recent #LaborDayOn initiative, which aimed to help the 25 million unemployed Americans find jobs by switching from promoting…

J.C. Penney Purchased by Pair of Mall Operators

J.C. Penney reached an agreement yesterday to sell its retail business to mall operators Simon Property Group and Brookfield Property Partners, averting a total liquidation. Simon and Brookfield will pay about $300 million in cash and assume $500 million in debt to buy J.C. Penney, lawyers for the retailer said at a Bankruptcy Court hearing. The deal…

Report: Omnichannel Experiences Must Extend to Gift Card Purchasing

To help retailers get accurate insights into the performance of their gift card programs, NAPCO Research undertook a comprehensive review of the state of merchant gift card e-commerce offerings. This is NAPCO Research’s third annual Merchant Gift Card E-Commerce Evaluation. The cross-platform assessment evaluated 150 brands across 108 unique criteria. As part of the evaluation,…

Re-Platforming Project Helps JTV to Integrate Live TV and E-Commerce Data

In episode 263 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chris Meystrik, chief technology officer of JTV, one of the largest jewelry retailers in the United States offering live TV programming to customers across the country. Listen in as Meystrik discusses the company's history, JTV's recent re-platforming project, and the goals the company wanted to achieve…

Amazon Opens Online-Only Whole Foods Store in Brooklyn

Amazon.com is opening a new Whole Foods store in Brooklyn, but it won’t be open to the public. In a first for the company, the Whole Foods store will be permanently online only, tasked with fulfilling online grocery orders for customers in the Brooklyn area, Amazon announced. The store, which opened on Tuesday, is located in Brooklyn’s…

Adweek Acquires Target Marketing and Publishing Executive

In its first acquisition since being acquired by Shamrock Capital in June, Adweek announced the purchase of Target Marketing and Publishing Executive from NAPCO Media. Terms of the transaction were not disclosed.