Joe Keenan

Crocs is suing Five Below over a $7 pair of clogs, alleging the discount retailer copied elements of its footwear and infringed patents covering the charms used to decorate the shoes. Crocs and its subsidiary, Jibbitz, filed the lawsuit Sept. 18 in U.S. District Court for the District of Colorado, where Crocs is based. The…

In this episode of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chris Hurt, president and CEO of Build-A-Bear Workshop, a beloved multigenerational brand focused on its mission to "add a little more heart to life," known for its stuffed animals. Hurt discusses his career start at Polo Ralph Lauren and American Eagle Outfitters, and the…

Amazon.com says it has cut off Meta’s new Muse personal AI agent from shopping on its marketplace on behalf of customers, after attempting unsuccessfully to get the Facebook parent company to voluntarily exclude the e-commerce site from the experience. The problem, Amazon says, is that it never agreed to any of it. Meta didn’t tell…

Costco is expanding its same-day delivery network as it looks to grow e-commerce sales and compete with retailers such as Walmart and Target. The retailer last week launched collaborations with DoorDash and Uber to pick up online orders at U.S. stores and drive them to customers' homes. The partnerships give Costco more channels to reach…

Total Retail Tech took place Sept. 14-16 in Dallas. The event brought select retail executives who oversee technology and marketing strategy together to learn from industry experts and each other in a small group setting. Total Retail Tech featured compelling content from industry thought leaders, peer-to-peer exchanges, one-to-one meetings, and more, providing attendees a unique…

In episode 516 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Drew Cook, president of organic, sustainable apparel brand Pact, and Matthew Merrilees, CEO, North America at global e-commerce platform Global-e. Cook delves into the challenges of maintaining a successful international business amidst rising tariffs (3:36), while Merrilees discusses the common mistakes made amongst brands…

U.S. retail sales over the upcoming November-December holiday shopping season are poised to set a new record this year and top $1 trillion for the first time, Bain & Company forecasts. The new all-time high for holiday sales is expected to be driven by 4.5 percent year-over-year (YoY) growth in nominal terms, well ahead of…

lululemon plans to shrink its fleet of pop-up stores from 65 at the end of 2025 to roughly 40 by the end of 2026. Furthermore, 35 net new company-operated stores are planned for the year, down from about 40 guided last quarter. The pullback on store count comes as lululemon announced weak second-quarter results and…

Amazon.com illegally raised prices for advertisers by surreptitiously raising the minimum price required to place ads that ‌promote their products, the U.S. Federal Trade Commission alleged in a lawsuit filed in federal court earlier this week. The agency, joined by a bipartisan group of 22 U.S. states, said Amazon systematically inflated auction prices for advertisers…

Millions of user records belonging to Carhartt customers have been leaked onto the dark web, exposing people’s names, email addresses, postal addresses, and phone numbers, to all sorts of scammers and cybercriminals. The infamous ShinyHunters ransomware gang recently added Carhartt to its data leak site, saying negotiations broke down. ShinyHunters uploaded the entire data archive…