Mark Holenstein

Mark Holenstein
Process Management: Propelling Businesses Towards GDPR Compliance

The General Data Protection Regulation (GDPR) is a popular topic among businesses around the globe. The law was originally introduced and adopted into place on April 27, 2016, and allotted a two-year post-adoption grace period for businesses to meet compliance regulations. The formal enforcement date for fining non-compliant organizations took effect on May 25, 2018. Through…

How to Increase Operational Efficiencies With Process Management

Today’s retail landscape is filled with messages and strategies that often address an omnichannel approach. Hundreds, maybe even thousands of media articles have been written over the last few years addressing retailers that are embracing an omnichannel approach, as if that's the only strategy needed to be a successful retailer. Implementing the right omnichannel strategy…