Mobile

Strategies and techniques ranging from mobile payments to location-based marketing and everything in-between to help retailers conquer the small screen.

The Latest

How Headless PWAs Are Changing E-Commerce

Things in the e-commerce industry are changing rapidly. As it stands, Amazon.com and Walmart are…

Staying Relevant in an Unusual Black Friday

As the sun starts to rise, crowds gather outside shops, and more people arrive as opening time draws…

Omnichannel Nirvana Remains Elusive for Retailers

The desire to unify multiple channels in response to changing customer demands and the emergence of…

3 Marketing Tactics for a Winning Holiday Season

The holiday season will make or break revenue goals for almost every retailer this year. Thankfully…

How to Use SMS for Customer Engagement

The introduction of 10.10 Day, the U.S. answer to China’s Singles’ Day, is one way that brands…

The Changing Face of Security in the Retail Sector

Data security is playing an increasingly important role when it comes to the retail industry and its…

Mobile Retargeting: Why it Matters More Than Ever

Last year, Apple’s App Store generated a whopping $519 billion in billings and sales. Keep in mind…

Making Change: Put Digital CX First

As the COVID-19 pandemic has changed the way we all shop, work and interact, the digital customer…

Omnichannel Experiences Must Extend to Gift Cards

To help retailers get accurate insights into the performance of their gift card programs, NAPCO…

Why Retailers Should Embrace Mobile Wallets

The COVID-19 pandemic has recently accelerated the adoption of “contactless” technologies. Zoom…

‘Uncertain Times’ Offer an Advantage for Mobile

Consumer behavior tends to change very slowly, but when it does eventually change, the shift can be…

COVID-19 Makes App Security More Vital Than Ever

The global COVID-19 pandemic has hit brick-and-mortar stores hard. For months, most retail stores…

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Recent Video

How to Use SMS to Improve Customer Relationships

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss how retailers are increasingly using SMS (i.e., text messaging) to communicate with customers, from marketing to customer service, among other uses. Total Retail recently published an article, Untapped and Unfiltered: How to Win 2020 With a Solid SMS Marketing Strategy,…

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Featured Resources

44% of Shoppers Won't Return to Sites That Aren't Mobile

Mobile Commerce Daily reports that 44 percent of shoppers wil not return to a site unless it is…

Get Your Mocial Mojo Working: Effectively Integrating Email, Social, Mobile and Local

The way we communicate is moving-literally. Smart phones are outselling PCs, and tablet sales are…

State of the Social Universe: What Marketers Should Keep in Mind, from 4 Experts Who Can Help You Reach for the Stars

State of the Social Universe: What Marketers Should Keep in Mind, from 4 Experts Who Can Help You…

Video: Peapod Lets Commuters in Philadelphia Shop on the Go

Did you know that the average person in Philadelphia commutes 30 minutes a day on SEPTA, the city's…

Mobile Applications For Retail Operations

Celerant Command Mobile and jQuery platform

Destination Baby Goes Mobile With Celerant

Building on the Celerant Command Retail Platform, Destination Baby has positioned itself on the…

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