Operations & Fulfillment

Content that highlights strategies around warehouse management, shipping, environmental sustainability, product packaging, benchmarking and international commerce.

The Latest

Retail's Contactless, But Experience-Full Future

Retail has undergone seismic shifts since the outbreak of COVID-19, when we radically changed the…

FedEx, UPS Warn Shippers of Holiday Delays

FedEx and UPS have informed retail customers to expect delays in having their orders picked up as…

Omnichannel Nirvana Remains Elusive for Retailers

The desire to unify multiple channels in response to changing customer demands and the emergence of…

The 2 Factors Leading to E-Commerce Success

As COVID-19 rapidly spread across the globe, consumers flocked to online retailers. Many of these…

How to Win the Holidays By Leaning on Technology

The back-to-school shopping season certainly looked dim this year, with many students not returning…

Looking at Retail and Sustainability Post-COVID

Lockdown restrictions across the globe are beginning to lift, with many now speculating that 2020…

Optimizing the Retail Supply Chain With AI and ML

The COVID-19 pandemic is a once-in-a-century event that will likely change shopping patterns in ways…

Bed Bath & Beyond Will Offer Same-Day Delivery

Bed Bath & Beyond will begin offering same-day delivery service just in time for the holiday…

Rethinking Peak E-Commerce Operations During COVID

Beginning in late July, a number of major retailers announced they will be closing stores on…

Micro-Fulfillment: Retail’s 'New Normal'

Retail is an incredibly resilient industry, having endured decades of economic disruption, yet…

3 Ways Data Powers Intelligence-Driven CPGs

Consumer packaged goods (CPG) companies should be eager to reclaim the customer relationship from…

How to Grow Profit With a Disrupted Supply Chain

Long before algorithms, machine learning (ML), artificial intelligence (AI), and even computers,…

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Recent Video

How Rite Aid is Making Strides in Sustainability

In this video, Editor-in-Chief Joe Keenan interviews Amanda Patrick, social responsibility program manager at drug store chain Rite Aid. Watch as Patrick discusses Rite Aid's recently released second annual corporate social responsibility report, showcasing rapid progress across environmental, social and governance (ESG) efforts. Over the past year, Rite Aid has made significant strides to operate a…

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Featured Resources

Free Whitepaper: comScore's Online Shopping Customer Experience Study

What matters most to online shoppers? Hint: It has less to do with specific products and everything…

Take Control of the Online Experience to Increase Conversions

Giving potential customers the information they actually want is one of the most effective ways to…

Top 10 Steps to a Successful Content Marketing Strategy

Digital Content is everywhere - your website, blogs, social media outposts, and every mobile device…

9 Ways to Squeeze More ROI Out of Your Shopping Cart

Marketers have developed quite a bag of promotion and coupon tricks to get consumers to spend…

Free Whitepaper: The 3 T's of Modern Marketing: Team, Technology, Tools

A new digital marketing landscape is beckoning; how can you be sure you're prepared? With the…

Free Whitepaper: List Marketing or List Madness: Exorcise the Demon of Bad Data

Uncover the ins and outs of selecting the right list provider. Check out this free whitepaper, which…

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