Operations & Fulfillment

Content that highlights strategies around warehouse management, shipping, environmental sustainability, product packaging, benchmarking and international commerce.

The Latest

August Retail Sales Rise, Signal Retail Resilience

Retail sales increased during August as consumer demand outweighed the pandemic, supply chain…

Parcel Shipping Expectations for Peak Season

On the heels of COVID-19, we sit in the most complex environment for parcel rates and service that…

Kroger, Instacart Partner for 30-Minute Delivery

Kroger, the country's largest grocery retailer, announced Tuesday it's partnering with online…

Holiday Retail Sales Expected to Increase 7-9%

Holiday retail sales are likely to increase between 7 percent and 9 percent in 2021, according to…

Digitized Supply Chains to Drive Customer Loyalty

With supply chain news continuing to dominate the media, this upcoming holiday season looks like…

Amazon Begins to Ship Cargo From Outside Customers

In an effort to compete with commercial shippers like FedEx and UPS, Amazon.com has started shipping…

5 Steps to a Successful Peak Season 2021

Peak season is looming. eMarketer forecasts that U.S. holiday retail sales will rise to more than $1…

Amazon Acting Like a Retailer Means Brand Changes

Amazon.com sometimes speaks in mysterious ways. For example, sellers on the platform recently…

The Future of Sustainable Manufacturing is Hybrid

If you're in the retail business, one of your worst nightmares is being stuck with boxes and boxes…

Ikea Pilots Furniture Buyback and Resale Program

Ikea is piloting a furniture buyback and resale program in the United States as it aims to make the…

Urban Outfitters Joins Resale Marketplace

Urban Outfitters announced Tuesday it would launch a secondhand apparel and accessories marketplace…

Why Consumers Must Demand Transparency From Brands

Natural. Green. Eco-friendly. We’ve all heard these buzzy, sustainability-centered words, and many…

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Recent Video

What to Consider Before Offering Same-Day Delivery

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, “Same-Day Delivery: Is the Reward Worth the Risk?,” authored by Jarrett Streebin, founder and CEO of EasyPost. This article advises that retailers consider whether it's possible for their business to feasibly offer…

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Featured Resources

Free Whitepaper: comScore's Online Shopping Customer Experience Study

What matters most to online shoppers? Hint: It has less to do with specific products and everything…

Take Control of the Online Experience to Increase Conversions

Giving potential customers the information they actually want is one of the most effective ways to…

9 Ways to Squeeze More ROI Out of Your Shopping Cart

Marketers have developed quite a bag of promotion and coupon tricks to get consumers to spend…

Top 10 Steps to a Successful Content Marketing Strategy

Digital Content is everywhere - your website, blogs, social media outposts, and every mobile device…

Free Whitepaper: The 3 T's of Modern Marketing: Team, Technology, Tools

A new digital marketing landscape is beckoning; how can you be sure you're prepared? With the…

Free Whitepaper: List Marketing or List Madness: Exorcise the Demon of Bad Data

Uncover the ins and outs of selecting the right list provider. Check out this free whitepaper, which…

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