This year, Christmas Eve falls on a Sunday. This raises problems for retailers since traditional carriers such as UPS and FedEx don’t deliver on Sundays. With nearly 9 percent of consumers waiting until Christmas Eve to complete holiday shopping, how can retailers get those last-minute e-commerce buyers their gifts in time for Christmas morning? Roadie,…
Taylor Knight
“I'm energized by the challenges we're all facing today in the retail sector."
Luxury jeweler Tiffany & Co. has named Roger Farah as chairman of its board of directors, the latest management shakeup where outsiders have been brought in to give the iconic company a new vision. Farah was one of three directors that Tiffany agreed to add to its board. The pressure to add new board members…
Kevin Mansell, CEO of Kohl’s, will retire in May 2018 after serving 35 years with the department store. Mansell will be succeeded by Chief Merchandising and Customer Officer Michelle Gass, who spent nearly two decades working at Starbucks and began her career with Procter & Gamble. Additionally, Kohl's said it tapped Sona Chawla, its chief operating…
Bass Pro Shops and Cabela’s finalized their merger this week, announcing the completion of a $4.2 billion deal to combine the two outdoor retailers. Springfield, Missouri-based Bass Pro Shops, which also owns boat maker White River Marine Group and outdoor-themed resorts, has said it will continue to operate Cabela’s as a standalone brand. The deal…
Target is giving thousands of its employees a raise. The retailer announced this week that it will start raising its minimum wage next month to $10 an hour, and will eventually raise it to $11 an hour for all U.S. stores. "Target has always offered market-competitive wages to our team members," Brian Cornell, Target’s CEO,…
Adding to an already successful year, Everlane, a startup selling high-quality clothing basics, just announced a partnership with Nordstrom. From Sept. 29 through Nov. 12, Everlane will be available in department store locations in California, Washington, Canada, Dallas and Chicago, and also on Nordstrom's website. The partnership is part of Pop-In@Nordstrom, a shop-in-shop initiative that…
In this episode of Retail Right Now, Total Retail's Taylor Knight reviews the top retail news of the week, including two retailers — Toys"R"Us and Aerosoles — filing for bankruptcy, and Kohl's offering free returns for Amazon.com customers starting in October.
Although the majority of consumers still prefer to shop in-store, 72 percent admit to showrooming in the last 12 months. Smartphones are changing the way people shop, challenging retailers to adapt to the changing times. In August, Salesfloor, a technology platform for omnichannel retail associates, announced a mobile messaging feature that connects customers to their local store…
Office Depot Inc. has named Jerri DeVard as executive vice president and chief marketing officer. DeVard will lead the strategy for furthering Office Depot’s brand positioning and oversee the integration of all marketing and communications initiatives. She will be responsible for driving the growth and implementation of strategic marketing activities that build brand equity and…
Dollar Tree announced that Gary Philbin was promoted to chief executive. Philbin joined Dollar Tree as senior vice president of stores in 2001, and was named chief operating officer six years later. He was appointed enterprise president earlier this year with responsibilities for both the Dollar Tree and Family Dollar chains of stores. Philbin succeeds…
Kohl’s and Amazon.com announced this week that 82 Los Angeles and Chicago area Kohl’s stores will offer free return service for Amazon customers. The Kohl's stores will pack and ship "eligible" Amazon return items, for free, starting this October. Participating Kohl’s locations will have designated parking spots to make the return process even easier for…
Rather than hiring seasonal workers, Wal-Mart is offering its permanent employees the opportunity to work extra hours during the upcoming holiday season. "These extra hours will help staff traditional roles like cashier and stocker, and newly created technology-empowered positions such as personal shoppers and pickup associates," Judith McKenna, Wal-Mart's chief operating officer, said in a…
In this episode of Retail Right Now, get the latest retail news, including the launch of Nordstrom Local, a merchandise-less store; Amazon.com's 1-Click patent expiring; and the e-commerce giant's search for a new North American headquarters.
The 2017 back-to-school (BTS) season is winding down, but that doesn't mean it's too late to brush up on your email marketing ABCs. Although students are back in classrooms, the BTS shopping season won't end for another few weeks. Before BTS transitions into the holiday season, check out the below infographic by Campaigner and Lesson…
