In this video, Nathan Safran, vice president, research, NAPCO Media and Printing United Alliance, offers practical advice for retailers and brands on how to effectively incorporate artificial intelligence into their businesses. In addition, Safran identifies two simple tools that businesses can leverage in their AI journeys. Specifically, Safran outlines a five-step AI activation process, including:…

The Prime Day sales event is an industry-wide moment for e-commerce, with discounts happening broadly across U.S. retailers in the month of July. Adobe released its forecast on Monday, covering the period from July 8 to July 11. U.S. retailers are expected to drive a record $23.8 billion in online spend from July 8 to…

Retail brands are always chasing the golden snitch of personalization. However, too often their efforts rely on passive data collection and algorithmic guesswork, offering surface-level relevance without any real emotional connection. Consumers don’t want to be treated like walking data sets. They want to feel seen, involved and valued. Instead, they’re bombarded with ads for…

Over the past decade, retail point-of-sale (POS) systems have steadily become more sophisticated, using network-based technology to ring up sales transactions, track inventory changes, and collect other important data. Many retailers now use fully cloud-based POS systems like Square, Clover, and Lightspeed, which keep data on remote servers and can be accessed from anywhere with…

As organized retail crime (ORC) continues to grow unchecked across the country, multifaceted solutions and strategies are beginning to take hold. Many states have implemented new laws and initiatives to combat the rise of ORC and new organizations have emerged to simplify information sharing and provide better insights on repeat offenders. Additionally, innovative solutions that…