A repricing recommendation flashes on a merchant’s dashboard. The model has years of data behind it, the number looks reasonable, and still the decision stalls. The merchant overrides it. Then does the same thing the following week. That pattern is showing up across retailers that have already spent heavily on artificial intelligence. Deloitte’s 2026 State…

The Federal Trade Commission (FTC) and 20 states on Monday sued Dollar General, accusing the budget retailer of charging customers more for products than it advertised. The dollar store chain, which operates 21,000 stores nationwide, allegedly mislabeled prices for years, "extracting millions of dollars in unlawful overcharges," the FTC alleged. According to the lawsuit, thousands…

Bonobos launched its new Shopify-powered website on the morning Ellen Pope walked onto the Total Retail Tech stage in Dallas last month. The men's apparel brand had spent nearly two decades helping men find pants that fit, yet someone shopping online still had to make that choice without a fitting room or an expert guide…

Finance leaders at retail organizations that run their own trucks, moving product from distribution centers to stores and from stores to customers' doors, are being asked to defend EBITDA, justify capital allocation decisions, and protect shareholder returns using data that was never designed to answer those questions. Fleet investments are a significant capital commitment, competing…

It’s almost that time — long lines, crazy sales, and the mad dash to check everyone off the holiday shopping list. While the in-store holiday rush can send many into a frenzy, more shoppers are making their purchases online, searching, comparing, and buying from the comfort of home. In response, online retailers are increasingly leaning…