The Latest
Amazon Sued in D.C. Over Prime Delivery Access

Washington D.C.'s attorney general sued Amazon.com on Wednesday, alleging the e-commerce giant excludes certain D.C-area neighborhoods from having access to Prime's fast delivery, according to the lawsuit. Attorney General Brian Schwalb said Amazon had "secretly" excluded two ZIP codes in Washington D.C. from having Prime delivery since 2022, according to a press release from his…

The Best Blogs
Topics at a Glance
Most Recent
Embedded Finance: A Financial Services Boon for Retailers
December 4, 2024 at 3:21 pm

Embedded finance refers to the integration of financial services into non-financial platforms, enabling businesses such as retailers to offer banking, lending, insurance and payment services directly within their existing products. This can improve customer satisfaction, loyalty and open new revenue streams. In fact, one study predicts that embedded finance revenue will increase 148 percent from…

Beyond Black Friday: The Power of Customer Loyalty Programs
December 4, 2024 at 1:25 pm

Black Friday is a massive opportunity to attract new customers, but the challenge lies in turning them into loyal repeat buyers. Research shows that 64 percent of brands find shoppers acquired during Black Friday have a lower lifetime value than customers acquired at other times of the year. To change this trend, businesses need to…

Amazon Sued By D.C. Attorney General Over Prime Delivery Neighborhood Access
December 4, 2024 at 12:51 pm

Washington D.C.'s attorney general sued Amazon.com on Wednesday, alleging the e-commerce giant excludes certain D.C-area neighborhoods from having access to Prime's fast delivery, according to the lawsuit. Attorney General Brian Schwalb said Amazon had "secretly" excluded two ZIP codes in Washington D.C. from having Prime delivery since 2022, according to a press release from his…

A Shortened Holiday Season Puts the Pressure on Retailers
December 4, 2024 at 11:32 am

At the top of a retailer’s wish list for the holiday season would surely be that supply meets demand, particularly as the holiday season will have five fewer shopping days than other years. Many retailers are already on it with promotional offers to entice consumers into early holiday shopping. However, early promotions and seasonal spikes,…

3 Crunch-Time Strategies for Holiday Season Success
December 4, 2024 at 11:07 am

How much is bad customer experience really costing you? Most brands, especially ahead of the holiday season, pour a lot of effort into attention-grabbing campaigns, boosting product options and inventory, and becoming hypercompetitive on pricing. While all are important, the issues lie deeper into what makes the holiday shopping season crucial to driving profit and…