In episode 511, Total Retail Editor-in-Chief Joe Keenan interviews Alex Faherty, co-founder and CEO of Faherty, a certified B Corp™ premium lifestyle apparel brand known for its quality craftsmanship and surf-inspired coastal style. Alex launched the brand in 2013 with his twin brother, Mike, bringing their childhood dream to life (1:00). He shares how Faherty…

7-Eleven has sued Nike, accusing the company of copying the convenience store's signature colors for its newest sneaker launch planned on July 11, known as "7-Eleven Day." The convenience store chain filed a lawsuit last week in a federal court in Texas, alleging that the new Air Max 95 sneaker launch features a "confusingly similar imitation of 7-Eleven’s…

On August 31, Shopify is sunsetting Stocky, a free inventory tool used by over 120,000 merchants. For most sellers of physical products and goods, there is no native replacement decided, and retailers will be left scrambling with Shopify’s condensed features. Furthermore,  Shopify has confirmed that current Stocky user data will not automatically migrate to its…

For years, shopper marketing has operated as a collection of disconnected systems. Retail media, promotions, loyalty programs, digital shelf strategies, and analytics lived in separate platforms managed by separate teams. As a result, brands and retailers have often struggled to connect marketing activity to actual sales outcomes. As consumer expectations rise and marketing budgets face…

Retailers are investing heavily in artificial intelligence to enhance customer experiences and streamline operations. Industry estimates placed the global AI-in-retail market at roughly $11.6 billion in 2024, with continued rapid growth expected through 2030. With these investments, much of the industry's attention has focused on automation and customer-facing technology. Yet despite advances in automation, customers…