The Biden administration announced new steps on Friday to curtail what it calls the “overuse and abuse” of a longstanding trade law that permits low-value shipments to enter the United States without paying import duties and processing fees. The steps include a new rule proposal which would bar overseas shipments of products that are subject…

Adoption of artificial intelligence across the retail sector is on the rise, with over half (54 percent) of businesses reporting plans to invest major amounts in the technology over the next five years, mainly to aid in marketing operations (58 percent), according to a new report from BSI. However, the report found the healthcare industry…

At its inception, digital for retail and commerce promised total visibility, reporting and optimization of each customer’s interactions with a brand across their lifetime. That promise is the foundation of online marketing. But while companies that invest in digital experience generate an incredible quantity of data, they often feel burdened by its volume. And they…

What do Uber, T-Mobile, and Starbucks have in common? Aside from being household names, these consumer brands are all tapping into the power of travel to drive customer engagement and foster long-term loyalty — and they're using membership programs to do so. T-Mobile customers can save up to 40 percent on hotels when booking through…

Back-to-school shopping, like other large retail events, demands careful supply chain planning to avoid bottlenecks and delays from large orders. With this year's projected spending lower than last year's, retailers need to accurately forecast demand to prevent overstocking while meeting consumers’ needs. Artificial Intelligence (AI) Optimizes Inventory Purchase Decisions AI is capable of analyzing consumer…