When shoppers ask artificial intelligence models for "the most comfortable shapewear" or "the best running shoes for flat feet," the answer rarely comes from a brand's own website or external marketing. Large language models (LLMs) don't take a brand's word for it. They look for validation, and they find it in the sources consumers already…

Across the nation, U.S. businesses are continuing to navigate supply chain disruptions, affecting sourcing, inventory, costs and product availability. A myriad of factors have fueled this disruption, not least geopolitical turmoil and extreme weather events, alongside changes in trade policy and continued evolution of global sourcing networks. With geopolitical uncertainty and extreme weather events likely…

In episode 520 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephen Nesle, chief marketing officer at Bob's Discount Furniture, one of the nation’s fastest-growing furniture brands with more than 200 showrooms across the United States. Nesle discusses why he believes entertainment and creator-led content deserves investment right now (1:35), including what the Bob's team…

The Children’s Place has filed for chapter 11 bankruptcy protection, it said Sunday. The children's apparel retailer is looking to sell substantially all of its assets and is seeking offers from potential buyers by Dec. 9, with a goal to close a deal by the end of December. The company's brands include The Children’s Place…

Mobile has transformed the way consumers shop. A purchase can start anywhere, often with a few taps while someone is commuting or waiting in line. Yet the payment experience hasn't always kept pace. One of the most overlooked challenges is what happens after a customer successfully authenticates a purchase. Picture a shopper checking out on…