Fashion retail giant H&M Group may have become the latest target of cyber criminals with reports that a group called Shinyhunters accessed some of its data last week. The owner of the H&M, Cos, Arket and Monki brands told The Times: “We are aware of the claims circulating online regarding a potential cybersecurity incident involving…

The retail industry is betting heavily that artificial intelligence will help to remove friction from the shopping experience. However, a striking finding reveals just how cautious consumers remain. Only a minority are willing to let AI complete a purchase on their behalf — and only under strict conditions. Globally, 35 percent of consumers say they…

Retailers heading into the 2026 holiday season may be encouraged by one headline number: consumers plan to spend more. Accenture's latest Holiday Shopping Survey of more than 4,000 U.S. consumers found shoppers expect to spend an average of $737 on holiday gifting this year, nearly 12 percent more than in 2025. Furthermore, 31 percent expect…

I’ve seen predictions that humans will no longer shop for themselves and that the storefront as we know it is dead. While artificial intelligence has undoubtedly impacted the retail industry, it hasn’t changed why people shop. Merchandising has always been about getting someone to notice a product, imagine owning it, and purchase it. AI can…

As a leading management consulting firm, Kearney has the foresight to anticipate change. Katherine Black, partner and Americas lead, grocery and retail at Kearney, shares valuable insights on artificial intelligence and the future of retail during this interview from Total Retail Tech in Dallas last month. Black discusses emerging trends in AI and its impact…