lululemon is ending its feud with founder Chip Wilson. The athletic apparel company entered into an agreement with Wilson on Wednesday that ended a messy proxy contest the founder started late last year as its largest individual shareholder. Under terms of the deal, luluelmon has agreed to appoint two of Wilson’s nominees — former On co-CEO…

Here's the paradox no one in retail is talking about enough: retailers are pouring billions into artificial intelligence that runs on first-party data at the exact moment consumers are reconsidering whether to share it. By the end of 2026, AI-driven search, personalization and discovery will increasingly shape how consumers find products, assess brands, and make…

Retail operations today depend on a rapidly expanding ecosystem of connected endpoints. From mobile point-of-sale (POS) systems and handheld scanners to back-office tablets and networked printers, these devices are essential to delivering fast, seamless shopping experiences. However, as retailers scale their technology footprint, they also expand their attack surface. Protecting mobile retail systems is no…

I sit in a lot of usability sessions for AudioEye, a digital accessibility platform. One has stuck with me. A woman who is blind was checking out on a retail site, navigating with a screen reader. Screen readers turn a page's underlying code into speech: a properly labeled button announces as "Place Order, button"; an…

Most email strategies are still built around campaigns, but performance is coming from somewhere else. Automated flows make up just 6 percent of sends, yet generate $513 per 1,000 emails compared to $62 for campaigns. That is an 8x difference. And this pattern shows up consistently across North American e-commerce brands. The math is clear:…