Foot Locker and NIKE, Inc., have announced The Crenshaw Rec by Foot Locker, a first-of-its kind retail destination created in partnership with Crenshaw leaders to celebrate one of Los Angeles' most influential neighborhoods. The store, which is inspired by the role recreation centers have long played as gathering places for sport, culture and connection, will…

During the holiday season, retailers’ online traffic numbers skyrocket, but so does their competition. With standard site navigation, Black Friday and Cyber Week shoppers must click through product pages to find what they’re looking for. If they can’t easily find it, shoppers abandon their carts and visit other sites. However, modern artificial intelligence commerce agents…

In episode 514 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lorenzo De Plano, co-founder and CEO of ALP, the leading direct-to-consumer (DTC) nicotine pouch brand, valued at over $1 billion. Listen in as De Plano discusses the genesis and growth of the company (2:15), why launching DTC first provided a sandbox to test and…

The future of retail won't just be shaped by artificial intelligence. It will be shaped by the perspectives building it. That matters because retail serves one of the most diverse customer bases in the world, yet the people shaping AI don't always reflect the customers or employees they'll ultimately serve. Women are responsible for 85…

Every retailer I talk to has an artificial intelligence story. There's a new tool on the store floor, an AI marketing pilot, or a vendor pitching a solution for merchandising, pricing, or customer service. I think the industry is asking the wrong question. The question is not whether a retailer uses AI. Nearly every retailer…