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Tractor Supply Co. to Acquire Online Pet Pharmacy

Tractor Supply Company announced last week it would acquire the specialty online pet pharmacy Allivet, adding to its portfolio and expanding its benefits to its loyalty customers. The retailer, which specializes in farm, home improvement, and animals and includes products and services related to pets, horses and livestock, had already partnered with Allivet to offer…

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Forrester Analyst Sucharita Kodali's Top Retail Trends and Holiday Forecast
November 4, 2024 at 5:39 pm

Sucharita Kodali, vice president and principal analyst at Forrester, has kept a watchful eye on the evolution of the retail industry over the last 20 years. In this video interview, Kodali shares the current industry trends she's closely following, her holiday forecast, and what retail executives should be focusing on now. She also reflects on…

Macy's Execs Share its Bold New Chapter in Menswear
November 4, 2024 at 5:32 pm

In episode 467 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Emily Erusha-Hilleque, senior vice president of private brand, and Sam Archibald, general merchandise manager of apparel at Macy's, the largest retail brand of Macy’s, Inc. and the style source for generations of customers. Listen in as Erusha-Hilleque and Archibald share why the retailer is…

Why Staff Friendliness in Retail CX Matters to Customers and You
November 4, 2024 at 4:05 pm

Customer Experience (CX) Day, which is marked on Oct. 1st, comes at a time when retailers are busy preparing for the festive period. They have limited time to oil their proverbial machines and ensure a seamless and positive shopping experience, especially as customers navigate the often panic-inducing task of holiday gift buying. To mark CX…

The Growing Impact of ESLs in Retail From an Implementation Perspective
November 4, 2024 at 3:30 pm

A surge of new online shoppers, artificial intelligence and omnichannel retailing have upended retail in only a few years. As the industry continues to evolve, the demand for innovative technologies grows with it, and one tool that’s become increasingly popular is electronic shelf labels (ESLs) — especially in the grocery sector, where the need for…

Walgreens Cutting 256 Support Center Jobs
November 4, 2024 at 11:40 am

Walgreens is conducting its third round of layoffs in 2024, cutting 256 support center roles, multiple news outlets reported last week. Walgreens spokesman Fraser Engerman told Fierce Healthcare in a statement that the layoffs were part of the company's "turnaround efforts." Fox 32 Chicago reported the support center roles being cut were primarily in Chicago.…