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CEO Calvin McDonald on lululemon's Growth Strategy

During a keynote session on Tuesday at the National Retail Federation's Big Show in New York City, lululemon CEO Calvin McDonald addressed the retailer's future plans and goals, among other topics. McDonald was interviewed by CNBC anchor and reporter Sara Eisen. Here are some of the highlights from McDonald's answers. Global Ambitions Core to lululemon's…

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CEO Calvin McDonald Outlines lululemon's Growth Strategy
January 14, 2025 at 3:36 pm

During a keynote session on Tuesday at the National Retail Federation's Big Show in New York City, lululemon CEO Calvin McDonald addressed the retailer's future plans and goals, among other topics. McDonald was interviewed by CNBC anchor and reporter Sara Eisen. Here are some of the highlights from McDonald's answers. Global Ambitions Core to lululemon's…

Cross-Generational Loyalty: How Retailers Can Foster Connection With Every Age Group
January 14, 2025 at 12:32 pm

Marketing to various generations in the retail industry requires a strategic approach tailored to the unique preferences and behaviors of each age group. Baby boomers, Generation X, millennials, and Generation Z each present distinct opportunities and challenges for retailers looking to engage and convert them into loyal customers. Understanding the nuanced expectations and needs of…

Gen Z Retail Workers Will Expect AI-Native Workplaces. Companies Need to Catch Up
January 14, 2025 at 11:20 am

The future is here and Gen Z won’t be fooled by empty artificial intelligence calories. In 2025, Gen Zers (born between 1997 and 2012) entering the workforce will overtake baby boomers (born between 1946 and 1964) retiring. Gen Z’s expectations for the work experience and the technologies they already embrace will be dramatically different than…

How Small Retailers Can Stand Out Amid Tighter Consumer Budgets in 2025
January 14, 2025 at 10:42 am

As we approach 2025, small business retailers face mounting pressure to turn a profit, despite ongoing economic headwinds. Rising inflation is causing shoppers to reconsider their discretionary spending, forcing businesses to quickly adapt to protect their bottom lines. So how can businesses thrive in this environment? It all comes down to the customer experience. By…

Say Goodbye to Buyer’s Remorse: Strategies for Enhancing UX and Reducing Returns
January 14, 2025 at 8:30 am

It’s true that as technology helps us do things quicker, our patience thins. A 2024 Sauce Labs survey found that 82 percent of respondents thought sites or apps contained too many steps. Added to the challenge, 30 percent of customers who do make it to payment are returning their purchases. A good website presence is…