Customer Intelligence 360: Laying the Foundation for Retail Advantage
Sponsored by: Pitney Bowes
Speakers: Richard Stocks, Managing Director of Customer Identity & 360 Retail Solutions, Pitney Bowes; Peter Hewison, Retail Strategy Consultant, Pitney Bowes
How to get a clear, holistic view of each customer, no matter how or where they interact.
Retailers today have more information about their customers than ever, and yet many face frustrating problems in putting that data to use. Challenges include an increased volume of unstructured data, disparate systems, and a siloed view of customers' needs.
Join our webcast to learn about revolutionary new approaches to "knowing your customer" that make it possible to understand customers as individuals, discern their connections, and engage with each more personally across touchpoints.
In this webinar, you will learn how Customer Intelligence 360 capabilities can:
- Enable an interactive, omnichannel experience for customers
- Increase customer knowledge for superior RFM results
- Manage and measure retail outlets as omnichannel hubs
Sponsored by Pitney Bowes
Couldn’t make it on March 27th? No problem! Total Retail webinars are archived for 90 days after the live event. Click above to register and get access to this webinar, both live and on- demand.