Retail Stores

Charming Charlie Files for Bankruptcy, to Close All of its Stores
July 11, 2019 at 3:15 pm

Fashion accessory retailer Charming Charlie will close all of its stores after going bankrupt for the second time in less than two years. The company filed for Chapter 11 protection in Delaware with plans to close all of its 261 stores in 38 states, according to court documents via Bloomberg News. The chain expects the liquidation to take about…

How b8ta Provides Experiential Retail Spaces for Online Brands
July 10, 2019 at 2:33 pm

While attending the IRCE at RetailX conference in Chicago, Total Retail's Melissa Campanelli interviewed John Kennelly, general manager of partnerships at b8ta, a retail-as-a-service company. Kennelly discusses b8ta's 17 stores across the U.S., where online and direct-to-consumer brands can showcase products, and how the brand partners with retailers to help them reinvent their stores and business models though…

A Q&A With Tamara Pattison, Chief Marketing and Information Officer, BevMo!
July 10, 2019 at 2:25 pm

Tamara Pattison, chief marketing and information officer at BevMo!, a leading alcoholic specialty beverage retailer, recently spoke with Total Retail regarding the company's mobile app strategy as well as its focus on omnichannel. Here's the exclusive interview: Total Retail: Tell us about BevMo!…

What Retailers Can Learn From Bed Bath & Beyond’s Current Woes
July 9, 2019 at 11:35 am

The ongoing saga around Bed Bath & Beyond continues to send ripples throughout the retail industry. Once the pre-eminent home goods brand, Bed Bath & Beyond is in the midst of massive upheaval as it struggles to cope with the pressure it's facing from discounters and online pure-play brands, particularly when it comes to pricing.…

The 4 Reasons Shoppers Don’t Come Back to Stores
July 9, 2019 at 10:44 am

Sixty-eight retailers have filed for bankruptcy since 2015. Analysts say up to 12,000 stores could close in 2019. Alarmists are calling it the "retail apocalypse." However, at the same time, there’s a modern retail renaissance happening. Incumbents like Dollar Tree, T.J.Maxx, lululemon, Madewell, and Ulta are opening more stores. Digital brands like Away and Casper…

The Top Trends Driving and Derailing Experiential Retail
July 8, 2019 at 10:20 am

“How do I keep people coming in the door when my customer’s next purchase can be done anytime, anywhere?” This is the question that’s been on nearly every brick-and-mortar retailer’s mind for years. The emergence of experiential retail has been a saving grace keeping physical stores alive — even if they look and feel different…

Minimizing Your Retail Space? Here's How to Maximize Your Success
July 8, 2019 at 9:26 am

It wasn't long ago that every suburb was chasing the same elite retailers. They would create special zones to give residents all the must-have shopping amenities: big-box outlets, DIY shops, grocery stores, and fashion boutiques to browse at their leisure. Then came the e-commerce explosion. Shoppers’ trips became more calculated, with less time spent browsing…

Survey: Younger Shoppers Visit More Physical Stores Each Week
July 3, 2019 at 10:48 am

You might assume that tech-savvy millennials and members of Generation Z do all of their shopping online and never venture into brick-and-mortar stores. However, new research tells a very different story. While the average American visits up to three physical stores per week on a single shopping trip (not including grocery stores), millennial shoppers go…

How Retailers Can Compete With Walmart’s Tech-Driven CX
July 3, 2019 at 10:33 am

Expectations of retailers’ customer experience (CX) are higher than ever. Consider, 75 percent of consumers say they would stop shopping with a brand following a bad experience. Walmart is long considered an innovator regarding in-store CX, and its latest activations include everything from Pickup Towers and autonomous floor cleaning robots to the launch of the DotCom…

Retail 2019: The Thinning of the Herd Continues
July 2, 2019 at 11:26 am

After a good start to the 2018 holiday selling season, December sales fell flat. Year-over-year (YOY) sales improved just 1.1 percent from December 2017, and overall holiday sales finished just 2.6 percent above 2017. Retailers felt the impact to their gross margin line and now face potential inventory issues due to lower-than-expected December sales. Thus…