6. Value messaging. This is another key driver of meaningful customer experiences. Site redesigns that incorporate SMS coupons, discounts, QR codes, value messaging and other features significantly enhance the customer experience. These features often inspire consumers to take action — i.e., share site content with other consumers.
7 Site Redesign Strategies for a Better Customer Experience
6. Value messaging. This is another key driver of meaningful customer experiences. Site redesigns that incorporate SMS coupons, discounts, QR codes, value messaging and other features significantly enhance the customer experience. These features often inspire consumers to take action — i.e., share site content with other consumers.