Amazon.com

Kohl's Adds 2 Million New Customers in 2020 Thanks to In-Store Amazon Returns
March 2, 2021 at 4:34 pm

At least 2 million new customers visited Kohl’s stores last year thanks to an Amazon.com returns service that the department store chain offers nationwide, reports CNBC. According to Kohl’s, a third of these new visitors were millennials. Kohl’s began accepting Amazon returns at 10 of its stores in the spring of 2017. By the summer…

Jeff Bezos is Stepping Down as Amazon CEO, Replacement Named
February 3, 2021 at 5:54 pm

After 27 years of running the e-commerce giant, Jeff Bezos is stepping down as CEO of Amazon.com, CNBC reported. The entrepreneur is handing over the CEO role to Amazon's top cloud executive, Andy Jassy, while Bezos will transition to executive chairman of the company's board in this year's third quarter. Jassy has been with Amazon…

Amazon Shuts Down Amazon Pantry
January 11, 2021 at 8:32 pm

Amazon.com has shuttered Amazon Pantry (originally known as Prime Pantry), its grocery and household essentials delivery service, according to Bloomberg.com. Launched in 2014, Amazon Pantry was one of the retailer’s first forays into selling food online. It featured a selection of shelf-stable food and snacks, as well as cleaning products, designed to get shoppers to…

Amazon Eases Third-Party Seller Delivery Requirements
January 6, 2021 at 7:20 pm

Amazon.com is easing third-party seller delivery requirements, CNBC reported. This is due to ongoing constraints on major shipping carriers as a result of the coronavirus. The e-commerce giant announced in August that starting in February 2021, members of Amazon's Seller Fulfilled Prime (SFP) program would be required to make deliveries on Saturdays, and meet one- and…

Amazon Encourages Whole Foods Employees to Get Weekly Covid Tests
December 16, 2020 at 9:49 pm

Amazon.com is encouraging front-line employees in California to get weekly COVID-19 tests, CNBC reported. This news comes at a time when the state is rolling out updated emergency workplace protections for the coronavirus. The e-commerce giant posted on an internal company website that this request was in accordance with California’s division of the Occupational Safety and Health…

Amazon's Holiday Toy Catalog Reveals Common Direct Mail Missteps
December 10, 2020 at 7:26 pm

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, “Amazon Misses the Mark With its Holiday Toy Catalog,” authored by Polly Wong, managing partner of strategic, e-commerce and creative services at Belardi Wong. The article dives into Amazon’s rookie mistakes in…

Amazon Misses the Mark With its Holiday Toy Catalog
December 7, 2020 at 4:32 pm

Amazon.com is great at tackling new lines of business. The path from online bookseller to one of the world’s most valuable companies was forged through its entry into music, video, cloud computing, advertising and groceries. And yet for all of Amazon’s rich data, deep pockets and top-tier talent, it's making rookie mistakes in one of…

Competing With Amazon: It’s All About Trust
November 24, 2020 at 5:30 pm

Amazon.com is big. Powerful, too. The vision of Founder and CEO Jeff Bezos is remarkable. It's astounding to consider Amazon’s ascension began just 26 years ago in 1994. While I don’t always agree with Amazon’s practices, I have a great deal of respect for Mr. Bezos as an entrepreneur, a visionary, and for the brand…

Amazon Launches Amazon Pharmacy, a Prescription Drug Delivery Service
November 17, 2020 at 12:37 pm

A little over two years after its $753 million acquisition of the prescription medicine delivery service Pillpack, Amazon.com has launched Amazon Pharmacy, an online and mobile prescription medication ordering and fulfillment service. After launching its own line of over-the-counter drugs in 2019, this is arguably Amazon’s broadest push into the healthcare business to-date, one that could open up very…

Judge Dismissed a Coronavirus Safety Lawsuit Against Amazon
November 4, 2020 at 9:23 pm

On Monday, a New York federal judge dismissed a lawsuit against Amazon.com that accused the company of failing to stop the spread of the coronavirus through unsafe working conditions, CNBC reported. The judge deferred to the Occupational Safety and Health Administration (OSHA). The complaint against the e-commerce giant was filed by four employees at Amazon's Staten Island,…