Amazon.com

The Impact of Amazon's Decision to License its Cashier-Less Checkout Technology
March 13, 2020 at 4:53 pm

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss Amazon.com's announcement that it’s launching a new business line selling the technology behind its cashier-less convenience stores to other retailers. The technology, which Amazon calls Just Walk Out, will detect what products shoppers take from or return to shelves and keeps…

Amazon Now Offering Checkout-Free Tech to Retailers
March 9, 2020 at 2:17 pm

Amazon.com confirmed today that it's launching a new business line selling the technology behind its cashier-less convenience stores to other retailers. In addition, Amazon told Reuters it has signed “several” deals with customers it would not name. The technology, which Amazon calls Just Walk Out, enables shoppers to enter a store, grab merchandise, and go. Here's how it works: In…

Amazon Warns of Shipping Delays From Surge of Orders Sparked by Coronavirus Fears
March 4, 2020 at 3:08 pm

Amazon.com on Monday warned customers that both its Prime Now and Amazon Fresh services have been overwhelmed by demand sparked by coronavirus fears and would have limited availability, according to Bloomberg. This means shoppers’ orders are being delivered more slowly than usual due to an influx of virus-spooked shoppers who are turning to the world’s largest online retailer…

DHS Cracks Down on Counterfeit Goods Sold on Amazon, Other Marketplaces
January 28, 2020 at 9:42 am

The Trump administration is cracking down on the sale of counterfeit products online from platforms like Amazon.com, according to a new report released Friday by the Department of Homeland Security (DHS). Law enforcement officials will immediately start to identify cases where counterfeit goods are being sold online, according to the report, and will “pursue civil fines and other…

Amazon Lifts Ban on FedEx Ground Delivery for its Third-Party Sellers
January 16, 2020 at 12:38 pm

Amazon.com has lifted its ban on FedEx Ground delivery for its third-party sellers, resuming service on Tuesday, reports CNBC. The e-commerce giant temporarily suspended FedEx's Ground delivery for Prime shipments last month, citing poor delivery performance, which caught many of its sellers off guard during the busy holiday season. An Amazon spokesperson confirmed to CNBC that…

Amazon Expands Free Returns to Millions More Items
December 20, 2019 at 11:59 am

Amazon.com is expanding its free return policy to include millions of products not previously eligible, including electronics, household items, and kitchen appliances. The products must be sold and fulfilled by Amazon, and they must weigh under 50 pounds. For the holiday season, the new policy kicks in retroactively, so it applies to any products purchased on Amazon…

Amazon Blocks Sellers From Using FedEx Ground for Prime Shipments
December 17, 2019 at 10:51 am

Amazon.com is blocking its third-party sellers from using FedEx's ground delivery network for Prime shipments, citing a decline in performance heading into the final stretch of the holiday shopping season. The ban on using FedEx’s Ground and Home services starts this week and will last “until the delivery performance of these ship methods improves,” according…

Why Nike Ditched Amazon, And Others May Follow
November 22, 2019 at 10:36 am

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Nike's decision to stop selling its merchandise on Amazon.com as part of its push to grow its direct-to-consumer (D-to-C) business. This will allow the sportswear retailer to have full control of the brand experience by selling D-to-C, full access to…

Why Pulling Out of Amazon is the Smartest Decision for Your Brand
November 19, 2019 at 11:56 am

Nike announced last week that as part of the company’s focus on elevating consumer experiences through more direct, personal relationships, it will stop selling its merchandise directly to Amazon.com. Here’s why Nike made the right decision. Partnering with Amazon undoubtedly has benefits — namely, a built-in audience and speedy delivery options. However, it’s crucial to consider…

Nike to Stop Selling Merchandise on Amazon
November 13, 2019 at 2:08 pm

Nike will stop selling merchandise directly to Amazon.com as part of its push to sell more directly to consumers, reports CNBC. The athletic apparel and footwear retailer will end the pilot program it started with Amazon in 2017, in which Nike agreed to sell a limited product assortment to Amazon in exchange for stricter policing of counterfeits and restrictions…