Amazon.com

Why is Amazon Creating a New Grocery Store Concept? Follow the Data
May 3, 2019 at 10:19 am

When you work for Amazon.com, you rely on two decision-making maxims for everything you do: First, you must test and gather data. Second, you must make decisions based on that data. With the recent announcement that Amazon will create a new grocery concept, the retailer's leadership followed this model to a tee. This is a…

Amazon to Make One-Day Shipping the Standard Prime Offering
April 26, 2019 at 2:00 pm

Amazon.com announced Thursday that it plans to invest $800 million in the second quarter of 2019 toward making one-day shipping the standard offering of its Prime loyalty program. Chief Financial Officer Brian Olsavsky said Amazon is “currently working on evolving our Prime shipping program, which has historically been a two-day program, to a one-day shipping program,”…

Kohl's to Accept Amazon Returns in All its Stores
April 24, 2019 at 10:53 am

Kohl's announced Tuesday that it will accept Amazon.com returns in all of its store locations beginning in July, reports CNBC. Kohl's currently sells select Amazon products and accepts the e-commerce giant's returns in roughly 100 stores. The expansion of their partnership will push out Amazon returns capabilities to all Kohl's locations, amounting to more than…

What Amazon's Decision to Accept Cash at its Go Stores Means
April 19, 2019 at 11:52 am

In this week's Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Amazon.com's recent decision to accept cash payments at its Go store, and how this change could impact operations. The change was made following mounting criticism that the cashless stores discriminated against the poor. In our analysis, Amazon could see both positive…

Jeff Bezos Challenges Rivals to Match Amazon’s $15 Minimum Wage
April 11, 2019 at 2:08 pm

Amazon.com's CEO Jeff Bezos called on other retailers to match Amazon’s benefits and $15 minimum wage in his annual letter to shareholders filed Thursday with the U.S. Securities and Exchange Commission. "Today I challenge our top retail competitors (you know who you are!) to match our employee benefits and our $15 minimum wage," Bezos wrote.…

Don’t Fight Amazon, Embrace It
April 3, 2019 at 10:44 am

It’s impossible to discuss retail or e-commerce these days without mentioning Amazon.com. Much has been written about Amazon being the demise of small retailers and startups, and many articles offer ideas on how to compete or work around the 800-pound gorilla. But sometimes the old adage “if you’ can’t beat them, join them” holds true.…

Take Advantage of Consumer Demand on Amazon Without Losing Control, Part 1
March 13, 2019 at 12:40 pm

Amazon.com, it’s the force keeping brand manufacturers up at night. The online retail giant now accounts for over 49 percent of all U.S. e-commerce sales — a number that shows no signs of plateauing. Amazon’s e-commerce sales in the United States alone are expected to reach $258 billion this year, up nearly 30 percent from…

Amazon to Shutter All 87 U.S. Pop-Up Stores
March 7, 2019 at 2:55 pm

Amazon.com is shutting down all 87 of its U.S. pop-up stores in April, ending the retailer’s years-long experiment with these small shops as it tinkers with an evolving brick-and-mortar strategy, The Wall Street Journal reported yesterday. Amazon has pop-ups inside Whole Foods locations, Kohl's stores and malls around the U.S. The shops let customers try…

Hack the Amazon Search Bar With These 3 Ways to Boost Your Brand
February 20, 2019 at 9:04 am

Americans might not agree on much, but we all appear to love Amazon.com. In less than 25 years, the retailer has captured almost half of all e-commerce sales and completely changed the way consumers shop. More than just simple convenience, Amazon has mastered personalization at scale through innovations in machine learning and its commitment to customer service.…