Forecasting 2019: 10 Trends in Retail and E-Commerce
January 17, 2019 at 1:01 pm

Retail and e-commerce change rapidly based on consumers shifting behaviors. Merchants must find new ways to sell their products. Here are 10 trends that figure to impact the online retail industry in 2019 and beyond: 1. Changing Attitudes Towards Traditional Advertising The cost of advertising is increasing manufacturer's suggested retail price (MSRP) by an estimated…

CRM Platform Helping Rituals to Grow its U.S. Business
January 16, 2019 at 2:23 pm

In an interview at this week's National Retail Federation Big Show in New York City, Marjolein Westerbeek, president of Rituals, a Netherlands-based beauty retailer, spoke about the company's partnership with Salesforce and how cloud-based CRM software has helped the cosmetics brand to target and engage customers, particularly on social media, as part of its growth strategy in the…

2 Areas Where Data Accessibility is Driving Cross-Channel Innovation
January 16, 2019 at 12:31 pm

Data is easily one of the world’s most valuable resources and represents an opportunity to level the playing field between the haves and the have-nots. If accessible, data can help online and offline retailers of all sizes build bigger and bigger businesses — even in the age of Amazon. At the same time, a lack…

UNTUCKit Leverages Technology to Grow Offline Business
January 15, 2019 at 2:18 pm

In an interview yesterday at the National Retail Federation's Big Show in New York City, Aaron Sanandres, co-founder and CEO of UNTUCKit, a men's apparel retailer, discussed how a new omnichannel platform is empowering the company's store associates with valuable customer data that they're using to better connect customers' online and offline shopping experiences.

5 Trends E-Commerce Retailers Need to Know for 2019
January 14, 2019 at 8:05 am

Eager to know what 2019 holds for the world of e-commerce? Here are five key e-commerce trends that promise to fuel retailers worldwide in the coming year, including the continuous rise of machine learning to a more sophisticated focus on the omnichannel customer experience, selling on social media and more. 1. Machine Learning Changes Everything…

A 2019 Forecast for the CPG Industry
January 11, 2019 at 11:54 am

The start of a new year brings with it consumer packaged goods (CPG) industry trends, as well as the continuation of several 2018 developments. With e-commerce, we’ve started to see brands typically available exclusively online, like meal kit services, begin to move selectively into brick-and-mortar spaces or partner with established retailers to grow the reach…

Discover the New Problem Affecting E-Commerce Businesses … Even Amazon
January 11, 2019 at 11:10 am

As a retailer, there have probably been times when you notice an uptick in unexplained cart abandonments or a drop in online sales. While there are a number of factors that can lead to these issues, there's a relatively new problem that has flown under the radar for most retailers: malware-driven advertisements. These unauthorized ads…