E-Commerce

Thanksgiving Shoppers Move Online, Spend Record Amount
November 27, 2020 at 11:33 am

According to Adobe Analytics data, Thanksgiving Day hit a new record with consumers spending $5.1 billion online, an increase of 21.5 percent year-over-year (YoY). Furthermore, nearly half (46.5 percent) of all online sales came from smartphones yesterday, a new record. Retailers that offer curbside pickup benefited from a 31 percent higher conversion rate of traffic to their sites. Adobe…

How Coupon Extensions Impact E-Tailers’ Holiday Revenues
November 24, 2020 at 9:52 am

It’s Cyber Monday. A shopper arrives on your site. They want to buy a hot kitchenware item. Maybe they got to your site from an online product search or a clever ad your creative team built. They check out the product, put it into their shopping cart, and then ... poof, they’re gone. What happened?…

NRF: Holiday Sales Will Grow Between 3.6% and 5.2%    
November 23, 2020 at 7:48 pm

The National Retail Federation (NRF) yesterday forecasted that holiday sales during November and December will increase between 3.6 percent and 5.2 percent over 2019 to between $755.3 billion and $766.7 billion. The numbers, which exclude automobile dealers, gasoline stations and restaurants, compare with a 4 percent increase to $729.1 billion last year and an average holiday…

HomeGoods to Launch E-Commerce Site in 2021
November 19, 2020 at 9:37 pm

You'll soon be able to recreate the treasure-hunt experience of shopping at HomeGoods from the comfort of your couch. The store where you can spend hours perusing aisle after aisle of affordable home accessories plans to roll out an e-commerce site in 2021, according to a statement from The TJX Companies, parent company of HomeGoods. The brick-and-mortar retail…

Amazon Launches Amazon Pharmacy, a Prescription Drug Delivery Service
November 17, 2020 at 12:37 pm

A little over two years after its $753 million acquisition of the prescription medicine delivery service Pillpack, Amazon.com has launched Amazon Pharmacy, an online and mobile prescription medication ordering and fulfillment service. After launching its own line of over-the-counter drugs in 2019, this is arguably Amazon’s broadest push into the healthcare business to-date, one that could open up very…

Why U.S. Retailers Should Pay Attention to Singles Day
November 12, 2020 at 4:48 pm

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss Singles Day, the annual shopping holiday in China that rakes in billions of dollars for online brands and retailers. This year, the shopping event is an even larger opportunity for cross-border e-commerce growth as online shopping is already heightened amidst…

Intelligence Node's CEO Shares Key Marketplace and E-Commerce Insights
November 11, 2020 at 6:58 pm

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interview Sanjeev Sularia, CEO and founder of Intelligence Node, a real-time retail intelligence platform that empowers businesses to drive product-level profitability and grow margins using data-driven competitive insights. Listen in as Sularia shares his advice for retailers looking to thrive in this new era of…

3 Tips for Retailers to Stay Ahead This Holiday Season
November 11, 2020 at 12:38 pm

This year hasn’t been like any other for retailers, and the upcoming holiday season promises continued challenges — and opportunities. Consumers are predicted to do more of their shopping online and earlier due to the pandemic, so it’s a crucial time for retailers to ensure they’re best equipped to navigate the impending surge in e-commerce…

7 Ways Retailers Are Preparing for the Digital-First Holiday Season
November 9, 2020 at 8:47 am

Retailers don’t know if what they’ve seen from shoppers since the onset of the pandemic is a new set of permanent habits or only temporary reactions to a global shopping shakeup. Therefore, how can retailers prepare for the holidays in light of unpredictable store strategies and a mass migration to digital shopping channels? At a…

5 Ways Retailers Can Eliminate Consumer Struggle Online This Holiday Season
November 5, 2020 at 4:28 pm

For many retailers, the coming holiday season will be a make-or-break moment at the end of a challenging year. There's enormous pressure to make the most out of any opportunity to close a sale — especially now that Amazon.com has elongated the season by setting Prime Day for October 13. But first, retailers will need…