E-Commerce

Report: Merchants' Investments in Digital Gift Card Programs Paying Off
July 8, 2020 at 5:31 pm

As part of the 2019 Merchant Gift Card E-Commerce Evaluation, a comprehensive report produced by Blackhawk Network, a company that delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people, in partnership with NAPCO Research (NAPCO Research and Total Retail both are brands of parent company NAPCO Media), a cross-platform…

What’s Next: Post-COVID Strategy for Retailers
July 6, 2020 at 4:17 pm

As more and more states and cities inch toward a post-COVID existence, many considerations are falling on the shoulders of retailers. So much changed for people during quarantine, and how they shop is likely at the top of the list. Retailers, both online and brick-and-mortar, have to rethink their customer experience so that people are…

Test Your Way to E-Commerce Success
June 29, 2020 at 9:01 pm

Today, a retailer’s website is more important than ever. With the coronavirus pandemic dictating where consumers make purchases — increasingly online — retailers have no time for “moving target” projects like website redesigns. As studies show that one-third of marketers are unhappy with their most recent website redesign, it’s time for progressive retailers to improve website…

The Ever-Evolving E-Commerce Journey
June 24, 2020 at 5:04 pm

From the way we consume media, music and more, it's clear the world is a completely different place than it was 25 years ago. E-commerce is no exception. Whether it’s socks, stocks, software, etc., chances are we can get it online. In 2019, global e-commerce sales amounted to $3.53 trillion, and are projected to grow…

Tech Helps Farmstead Meet the COVID-19 Online Grocery Boom
June 20, 2020 at 10:11 am

In episode 252 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Pradeep Elankumaran, co-founder and CEO of Farmstead, an online grocery retailer that offers free delivery and fresh, locally sourced foods. Listen in as Elankumaran discusses his career background in technology, his inspiration for founding the company, and the growth of online grocery during the COVID-19…

Walmart Partners With Shopify to Expand its Online Marketplace
June 15, 2020 at 3:20 pm

Walmart announced yesterday a new partnership with e-commerce shopping platform Shopify, now used by over 1 million businesses. The deal will open Walmart’s Marketplace to Shopify’s small business sellers, with the goal of bringing 1,200 Shopify sellers to the marketplace this year. The partnership will greatly expand the reach of the participating brands by placing them in…

COVID-19 Consumer Habits: A Look at Shifting Retail Trends
June 12, 2020 at 12:32 pm

It’s been three months since COVID-19 was officially declared a pandemic by the World Health Organization, and the world is continuing to adapt to what many are calling the “new normal.” All types of industries have been affected by the crisis, but retailers specifically are in a tough spot: consumer behavior has shifted seemingly overnight…

What Retailers Can Do to Capture Increased E-Commerce Demand
June 4, 2020 at 7:28 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss an article recently published in Total Retail, titled “Getting Ready for the E-Commerce Market Expansion Due to COVID-19,” authored by Raj Nijjer, vice president of brand marketing for Yotpo. The article offers insights into how the coronavirus pandemic is affecting the…