Top 100 Fastest-Growing Retailers: #51 eBay
November 13, 2018 at 2:27 pm

Continuing our coverage of Total Retail's recently released Top 100 Fastest-Growing Retailers report, which ranks publicly traded retailers on year-over-year net sales growth, we will be highlighting select companies on this year's list. We want to provide you with some reasons why these retailers were able to grow sales (and in many cases net earnings) in…

Alibaba Breaks Singles Day Record With Sales Topping $30B
November 12, 2018 at 3:49 pm

Alibaba's 10th annual Singles Day generated $30.8 billion in sales, a 27 percent increase over last year and a record for the day. During Singles Day, which is also called the Double 11 shopping festival because it falls on Nov. 11, Alibaba offered discounts across its e-commerce sites such as Tmall. According to Alibaba, sales hit $1 billion after…

New E-Commerce Platform Helps PGA TOUR Superstore Improve CX, Drive Sales
November 9, 2018 at 5:45 pm

In episode 171 of Total Retail Talks, recorded at this year's Shop.org conference in Las Vegas, Matt Corey, chief marketing officer at PGA TOUR Superstore, discusses how the golf retailer's move to a new e-commerce platform has helped it create better customer experiences across all of its channels — stores, web, mobile — leading to…

Global Survey Reveals Purchasing Preferences That Drive E-Commerce Shoppers’ Behavior
November 9, 2018 at 4:39 pm

The 2Checkout 2018 Software & SaaS Buying Behavior Survey delivers insights about when and how buyers prefer to get software, and what are their preferences or concerns when buying online, empowering merchants to make better sales and marketing decisions. The survey of almost 1,000 software and SaaS buyers reveals global buyer preferences and industry trends that software merchants can leverage to increase their online sales worldwide.

How Brands Can Thrive in an Era of Amazon
November 9, 2018 at 10:32 am

To win and thrive in an era of Amazon, retailers need to master three core areas: zero-based budgeting; customer care; and advertising.

Amazon to Mail Holiday Toy Catalog for First Time
November 8, 2018 at 4:02 pm

Amazon.com is dropping its first-ever printed holiday toy catalog to millions of customers starting this month, according to a report on CNBC. The catalog features 70 pages of cozily-clad kids surrounded by toys such as action figures, board games and Barbies, as well as high-end items such as Bose audio gear and PlayStations. The book…

A Chat With Angela Hsu, Senior Vice President of Marketing and E-Commerce, Lamps Plus
November 7, 2018 at 11:38 am

Angela Hsu is the senior vice president of marketing and e-commerce at Lamps Plus, discusses her strategies for using marketing campaigns to generate sales through innovative and personalized digital consumer experiences. Anna Vander Wall: Tell us about your career at Lamps Plus and how your role has evolved. Angela Hsu: I began working at Lamps…

Handy Shares the Importance of Retail Partnerships
November 5, 2018 at 1:34 pm

In episode 170 of Total Retail Talks, Melissa Campanelli, editor-in-chief of Total Retail, interviews Oisin Hanrahan, co-founder and CEO of Handy, a platform for connecting individuals looking for household services with top-quality, pre-screened independent service professionals. Listen in as they discuss the importance of retail partnerships, recorded live at this year's Shop.org conference in Las…

Amazon Offering Free Shipping With No Purchase Minimum This Holiday Season
November 5, 2018 at 1:22 pm

Amazon.com said today it would offer free shipping with no purchase minimum this holiday season for the first time. The U.S.-only promotion, effective from Nov. 5, waives the $25 minimum that customers outside Amazon's loyalty club Prime must pay for free shipping for orders that will arrive in time for the Christmas holiday. Amazon cut…