Artificial Intelligence (AI)

It’s almost that time of year again ... NRF, one of the biggest retail shows, is back for 2025. Retail’s Big Show invites more than 6,200 brands from around the world to the Big Apple to unveil the latest trends and insights the retail sector can expect throughout the year. NRF 2025 is expected to…

Artificial intelligence is only as good as the data that trains it. If disparate, unorganized data is input to AI-powered tools, the results may be inaccurate or unusable. Research from Nvidia found that while 64 percent of large retailers (annual revenue exceeding $500 million) are already using AI, 22 percent are currently assessing or piloting…

More than 4,500 new stores have opened this year, and while this growth is a testament to retail's resilience, it brings a series of complexities for store leaders to manage. Whether you're overseeing one store or a network of thousands, the role of a store leader has evolved significantly. The average store manager receives 27,000-plus…

As 2024 draws to a close, it’s time for e-commerce strategists and marketers to think about how e-commerce will likely change in the year ahead. From new ways to use artificial intelligence for customer experience to the acceleration of social commerce, and from hot e-commerce growth markets to strategies for protecting e-commerce brands and customers,…

As the buzz around artificial intelligence and automation continues to dominate, we’re at a crossroads in e-commerce marketing. The shopping (including digital) experience is all about making people feel seen. Technology offers unmatched efficiency and scalability, but it doesn’t replace that one essential element: the human touch. The future of e-commerce is about finding the…

The holiday season is a double-edged sword for retailers — a time of immense opportunity and significant stress. Deloitte is forecasting sales growth of 2 percent to 3 percent this season, which will put pressure on retailers, their online platforms, and customer service teams. They will face a spike in questions, requests and returns. Add…

In an era when artificial intelligence (AI) is transforming e-commerce, retailers are facing new challenges, including malicious price-scraping bots and rising privacy concerns. AI has created a number of opportunities for the e-commerce landscape, but it isn’t without risks. Consumers are increasingly cautious when considering how their data is used and shared online. Trust is…

Artificial intelligence (AI) is seemingly disrupting everything in today’s world, including retail businesses. At Total Retail Tech earlier this fall, retail martech leaders shared their experiences using AI, from implementation to execution to measurement. Nandini Sankara, vice president of marketing and brand strategy and spokesperson for Suburban Propane, spoke with Ron Offir, managing director of…

Artificial intelligence is already transforming retail, with almost seven of 10 (69 percent) retailers posting increased revenue after adopting AI, a recent Nvidia study shows. That sets the stage for AI to have an even bigger presence this year as the holiday shopping season approaches. Above all, images are often cited as a critical factor when…

The holiday season is the most successful and stressful period for retailers. Throughout the year, retailers monitor inventory levels, replenish stores and determine the correct price promotion equation. These tasks are just as important during the holidays — however, the way retailers complete them is different. Moreover, the margin for error is much smaller, especially…