Amazon.com has become synonymous with online shopping. Just as “google it” or “I need a Band-Aid” have become colloquialisms, so has “order it on Amazon.” I work with dozens of millennials and have a 5- and 7-year-old at home, and whenever they need something, their first response is “get it on Amazon.” The “culture of…
The majority of retailers are focusing their attention — and budgets — on tried-and-true retail technology systems that have proven return on investment such as e-commerce platforms, point-of-sale (POS) systems, and analytics solutions, according to Total Retail’s 2018-2019 Retail Technology Report, which was released today. This comprehensive report, the second annual, offers readers exclusive insights…
The retail world was flipped on its head in June when the Supreme Court decided the case of South Dakota v. Wayfair. By ruling in favor of South Dakota, the court declared states are no longer limited to requiring only in-state retailers to collect and remit sales tax, but can also impose requirements on remote…
Amazon.com reportedly fired workers in the U.S. and India for allegedly giving internal data to independent sellers linked to scams. Following an investigation into suspected bribes, the e-commerce giant took action against disreputable sellers by limiting access to data and deleting thousands of suspicious reviews, The Wall Street Journal reported Monday. Part of the probe is centered…
Tis the season. Bah humbug … After FedEx and the USPS delivered their version of coal in our stocking, UPS doubled down with its just released 2019 general rate increase (GRI). The GRI goes into effect on Dec. 26, 2018, leaving customers with less than three weeks notice during the busiest retail season to analyze,…
Technology is providing new, enticing means for customers to seamlessly augment their retail experience via connected devices.
Walgreens and FedEx last week announced the nationwide launch of a next-day prescription delivery service called Walgreens Express. The service, both companies said, brings together Walgreens’ extensive network of neighborhood pharmacy locations with the FedEx air-and-ground delivery network to enhance convenience for patients to fill prescriptions. Walgreens will charge $4.99 for the next-day delivery service, and orders…
Social media allows brands to reach consumers at scale, on platforms they’re accessing and interacting with dozens of times per day.
Consumers who have their sights set on buying premium items will be drawn to more modern payment options as they head to checkout.
Organizations see AI in the supply chain as a prime investment to drive greater efficiency, quality control and cost savings.














