Technology

How Fossil Group is Approaching Transformation Initiatives
September 23, 2026 at 6:35 pm

While at Total Retail Tech in Dallas last week, Fossil Group's Senior Director of Transformation Kendra Horne shared insights into her work at the lifestyle accessories brand. Horne discusses her approach to prioritizing transformation initiatives when everything feels urgent, the biggest obstacle to simplifying legacy technology and processes, and how she encourages teams to embrace…

A Recap of 2026 Total Retail Tech
September 18, 2026 at 12:56 pm

Total Retail Tech took place Sept. 14-16 in Dallas. The event brought select retail executives who oversee technology and marketing strategy together to learn from industry experts and each other in a small group setting. Total Retail Tech featured compelling content from industry thought leaders, peer-to-peer exchanges, one-to-one meetings, and more, providing attendees a unique…

How Much of Today's AI in Retail is Just Yesterday's Software Wearing a New Label
September 9, 2026 at 5:51 pm

Every earnings season brings another wave of headlines attributing retail and fulfillment gains to artificial intelligence. Stock prices react, press releases multiply, and retailers are told that a new era of automation has arrived. Yet a closer look at what's actually being described often reveals something less revolutionary: optimization logic, routing rules, and automated decisioning…

When the Warehouse Management System Becomes Retail's Automation Bottleneck
September 7, 2026 at 5:24 pm

Investment in warehouse automation has moved from experimentation to a genuine spending priority for retailers racing to meet delivery expectations. Roughly 4.7 million commercial robots are expected to be installed across more than 50,000 warehouses worldwide by the end of 2026, according to recent warehouse automation research. And the automation market is on pace to…

The Home Depot Enhances its In-Store AI Assistant
September 1, 2026 at 8:21 pm

The Home Depot enhanced its AI assistant, Magic Apron, to include localized store knowledge to assist in-store shoppers, reports Yahoo Tech. The retailer said in a Thursday press release that the tool is now available in all of the company's over 2,000 U.S. locations. Customers can access the tool while using Store Mode in the…

Renewed Focus on Digital Accessibility is Key for Maximizing the Holidays and Staying Compliant
September 1, 2026 at 7:49 pm

Eighty-four percent of software developers report they're using or planning to use artificial intelligence coding tools. These tools are especially useful in front-end e-commerce development, dramatically increasing developer productivity, accelerating feature delivery, reducing routine work, and more. Unfortunately, adoption of AI coding tools can often mean that digital accessibility suffers. Over the past decade, we’ve…

The Next Era of Commerce Platforms
August 24, 2026 at 2:31 pm

Many organizations approach artificial intelligence as a new layer of technology to add to their existing stack. However, AI doesn't create value simply because it exists. Its impact depends on the strength of the operational foundation beneath it. Businesses see the strongest results when AI helps reduce the time between insight and action. Connected systems,…

Retail CIOs Must Shift From Token Economics to Task Economics
August 18, 2026 at 4:01 pm

As agentic artificial intelligence moves from pilot projects to production environments, retail CIOs are facing a growing challenge: How to accurately measure the total cost of ownership (TCO) of systems whose underlying economics change almost every quarter? Most organizations instinctively start with token costs, API consumption, and model pricing. That approach is understandable because inference…

Total Retail Tech 2026: Looking Into the Future of Retail Technology
August 4, 2026 at 5:14 pm

Join the industry event for senior executives leading the future of retail technology. Total Retail Tech is being held Sept. 14-16 in Dallas. This free, all-inclusive event for qualified retail executives brings together leaders who oversee technology and marketing strategy to learn from industry experts and each other in a small-group setting. Retail and brand…