Technology

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Sean Byrnes, CEO of Outlier, an automated business analysis platform. Listen in as Byrnes discusses Outlier's technology solutions, how it partners with retailers, and how the business intelligence company has helped its clients maintain and grow their businesses during the COVID-19 pandemic. He…

The race continues between the world’s largest tech leaders and companies to see which one will prevail and power the next generation of tools, technologies and resources for manufacturing, healthcare, construction, and many other vertical market applications. These companies have been working tirelessly to create changes that will make a significant impact on our world.…

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Megan Cohill, director of strategic accounts and head of retail, and Travis Salazar, regional sales director of enterprise applications, data analytics and insights at TEKsystems, an industry leader in full-stack technology services, talent services and real-world application. Listen in as Cohill and Salazar discuss…

Back in April, I attended a webcast on how retailers were going to manage the emerging pandemic. It was at the beginning, before “new normal” and “I’ll Zoom you” became part of our vernacular. And the most impactful words I heard came from Sandra Campos, the CEO of DVF: “You can’t just have clothes in…

Talk of automation in business has historically been linked with conversations of rising unemployment, and the great battle of humans vs. technology in the workplace. However, as retail leaders blend physical and digital channels, many are beginning to see automation as an asset instead of a foe. For example, digital merchandisers got into the field…

With the retail apocalypse showing no signs of slowing down, brands hoping to survive need to harness intelligent technologies to ensure they thrive. Retailers must look at ways to integrate innovative solutions and accept that infusing artificial intelligence (AI) through a chatbot on your website, while important, is no longer enough. Instead, retailers should use…

Like most retailers, the 2020 pandemic nudged us at Cotopaxi to reassess every system and process we had in place. Our business has been growing steadily, and with the downturn of the economy looming, we wanted to take control of the areas we could streamline and improve. Payments were at the top of our list…

As early as April 2020, Forrester had predicted global retail sales to record a $2.1 trillion loss due to the COVID-19 pandemic. We've seen the retail industry go through a fundamental shift, with an average decline of 9.6 percent globally in 2020. With supply chains throttled and consumers asked to stay indoors, the world witnessed a sharp…

Nordstrom announced it will debut its own Livestream Shopping channel as part of a broader strategy to dive into e-commerce livestreaming, CNBC reported. E-commerce livestreaming is already very popular in Asia, and brands are trying to replicate that trend here. Shoppable livestreams, similar to QVC, have been slower to take off in the U.S. According to…

The spread of the pandemic has dramatically changed the way shoppers purchase goods. While there was already an increase in online shopping prior to the pandemic, that has jumped to record numbers amid shutdowns. Customers have grown accustomed to the convenience of receiving their products straight to their door. An Oracle survey reported that not…