Payment Options

How to Optimize Your Checkout for International Markets
September 17, 2020 at 11:04 am

Imagine a post-pandemic moment: walking into your favorite café, lining up and scanning the menu, and seeing the price of your latte in a different currency than you’re used to — British pounds or Japanese yen, for example. If you’re in a rush, you might just turn around and go to another café where the…

With Contactless Shopping Becoming the Norm, Retailers Should Embrace Mobile Wallets
September 8, 2020 at 2:00 pm

The COVID-19 pandemic has recently accelerated the adoption of “contactless” technologies. Zoom and other video-conferencing platforms have scaled massively, and employers are now anticipating an era when working from home is normal rather than an exception to the rule. Universities are contemplating e-learning being almost as core to their curriculum as on-campus classes. And the…

Payments Shock Factor: The Digital Acceleration No One Saw Coming
September 1, 2020 at 1:06 pm

To suggest that COVID-19 has transformed the future of business would be too obvious. But in certain industries like retail, it's hard to fathom just how much change the pandemic has ignited. The crisis has expedited society further into the digital world; technology that was predicted to be adopted in five years is now on…

As Contactless Payment Soars in Retail, So Does its Vulnerabilities
August 24, 2020 at 12:40 pm

The current global environment has made contactless payment more popular and necessary than ever before. While over the past few years we’ve seen the rise of contactless payment methods such as NFC or ultrasonic technology, today is arguably the most crucial point for its mass adoption. A recent study from Mastercard found that nearly eight…

Kroger Launches Contactless Payments Pilot Program
August 6, 2020 at 3:49 pm

The Kroger Co. announced the launch of a contactless payments pilot across the QFC division, located in Seattle, allowing customers to use their mobile device for a more seamless checkout experience. The pilot includes the acceptance of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, mobile banking apps and contactless chip cards, underpinned by near-field communication (NFC)…

5 Must-Have Post-Pandemic Retail Technologies
July 28, 2020 at 1:18 pm

The COVID-19 pandemic has quickly changed the retail industry as we know it. Due to this change, retail technology must rapidly adapt to best suit the post-pandemic world that we're entering. “Post-pandemic” doesn't necessarily mean that that the pandemic has entirely ended, however. It refers to a world forever changed by COVID-19, and using innovative…

How the COVID-19 Coin Shortage is Affecting Retailers
July 15, 2020 at 7:00 pm

Some brick-and-mortar retailers are obligating customers to allow cashiers to keep their change as the U.S. experiences a coin shortage due to the COVID-19 pandemic, PYMNTS reported. Recently, grocery chain Kroger has been temporarily refusing to give coins out as change to customers. In these instances, customers have three options: round up their bills to…

Amazon to Launch Smart Shopping Carts in New Grocery Stores
July 14, 2020 at 4:06 pm

Amazon.com is launching shopping carts that track items as shoppers add them, reports CNBC. The Amazon Dash Carts automatically charge customers when they remove their grocery bags, allowing them to skip the checkout line. These smart shopping carts will roll out at Amazon’s new Los Angeles-area grocery store, which is slated to open this year, the company…

3 Ways to Effectively Brand the Payment Experience
July 13, 2020 at 4:57 pm

Talk to any branding consultant, and they’ll frequently mention “consistency.” Brands should present themselves as consistent as possible, regardless of medium or customer touchpoint. This consistent approach should extend to the payment experience. Brands can draw in more customers and increase retention rates when payments and gift cards are consistently branded with a company logo…

Closing the Gap: How Retailers Can Put an End to Shoppers’ Frustration at Checkout
July 2, 2020 at 12:18 pm

Fast. Easy. Secure. Those are the words consumers use to describe their ideal checkout experience. But in reality, how often do those expectations ring true? Truthfully, not as often as retailers may think. Despite merchants’ best efforts to provide a smooth and seamless checkout, customers have reported that the in-store experience still isn’t always up…