Payment Options

What Consumer Payments Innovation Means for Retailers
November 12, 2019 at 1:12 pm

The trend toward cashless consumer payments has retailers preparing for an evolution at the point of sale (POS). With just 24 percent of Americans carrying cash on a regular basis, merchants will need to accommodate more convenient payment options to keep pace with evolving consumer preferences. A TSYS survey found that debit and credit cards…

The Global Rise of Digital Goods and Services
November 8, 2019 at 9:25 am

There's an evolution occurring in a crucial segment of e-commerce: digital goods and services. Companies like Netflix, Airbnb, and FanDuel have built digital empires that have reshaped the media, travel and gaming industries. In doing so, these businesses (and their peers) are not only driving digital commerce forward, they're reshaping the purchasing expectations of a…

What’s in Your Customer’s Wallet?
October 31, 2019 at 10:11 am

With retail in 2019, it's innovate or get left behind. Merchants must compete to win the business of consumers more than ever before. In this push-and-pull landscape that will only intensify, consumers are demanding more personalized shopping experiences and further asserting their purchase preferences. One trend that has bubbled to the surface is the move…

Small Retailers Should Review Payment Security Controls as Fraudsters Shift Focus Post-EMV
October 29, 2019 at 2:51 pm

For small and midsized retailers, the upgrade to EMV-enabled terminals represented a significant and, in many cases, reluctant investment. Because credit card companies like Mastercard and Visa had been covering fraudulent purchases, many small businesses didn’t have visibility into the cost of fraud. Only when threatened with the liability for these losses did they upgrade.…

Experience is the New Loyalty
September 20, 2019 at 2:26 pm

An increasingly competitive U.S. retail market and reports of store closures demonstrate how tricky it can be to adapt to the evolution of global e-commerce. Recent research conducted by Klarna shows that to survive, savvy retailers need a seamless cross-channel experience — creating an inspiring and fun experience across the entire customer journey, while maintaining…

Apple Launches Apple Card for US Consumers
August 21, 2019 at 1:44 pm

Apple announced Tuesday it will now accept applications for its Apple Card credit card from anyone in the U.S., reports Cnet.com. The retail giant, which did an invite-only soft launch for the card earlier this month, has made the card available and managed entirely on the Apple Wallet app on mobile devices, where users can…

Cultural Norms and Regional Nuances Make all the Difference in Cross-Border E-Commerce
August 9, 2019 at 10:02 am

The prospect of entering unfamiliar markets can be intimidating. But for online retailers, expanding overseas is a crucial step toward future revenue growth. Forrester predicts that 17 percent of online purchases in 2023 will be cross-border, accounting for a total of $736 billion globally. Online shoppers are increasingly purchasing products without hesitation from countries other than their…

E-Commerce and the Unbanked
July 8, 2019 at 10:51 am

A cashless society may seem to be the best thing for e-commerce, but online retailers face hidden impacts in the push to a cashless future. You could be missing out on a growing segment of consumers who lack traditional banking resources (aka the underbanked) and creating friction points in your customer experience without even knowing…

How Retailers Benefit From Controlling Their Payment Ecosystems
June 26, 2019 at 11:42 am

The retail payment ecosystem has evolved over the years to include a vast array of payment options for consumers. Mobile payments are on the rise, as an estimated 20.2 percent of U.S. consumers made use of them in 2018. As this trend grows into the new way of doing business, Mobile Merchant even predicts that…