Payment Options

EMV 3-D Secure, the E-Commerce Game Changer
June 30, 2020 at 4:07 pm

The card-not-present (CNP) payment space has come a long way since the days of telephone orders. In the past few years, the market has seen an explosion in mobile app-based payments, which offer consumers unprecedented levels of convenience, albeit placing them at higher risk of CNP fraud. One thing that hasn’t changed is merchants’ never-ending…

Is COVID-19 the Tipping Point for Contactless Payments Adoption?
June 24, 2020 at 4:13 pm

Contactless payments have been experiencing a steep rise outside of the U.S., particularly as a result of the COVID-19 outbreak. In the U.K., where almost 50 percent of payments are contactless, the spending limit for contactless payments was increased in April from £30 to £45 so that even more transactions could be paid via this…

Choosing a Payments Platform
June 18, 2020 at 8:16 pm

Retailers looking to upgrade their payment systems can be overwhelmed by the large number of merchant service providers and options to choose from. At a high level, retailers should start the process of choosing a new payments platform by assessing their needs and goals and evaluating how well the services offered by merchant service providers…

Shifts in Shopping: How Businesses Are Prioritizing the Contactless Customer Experience
June 17, 2020 at 7:32 pm

Shopping has changed as we know it. Consumers no longer stroll into stores and take their time interacting with products and people. Now, masks are mandatory almost everywhere and people try their best to stay six feet away from one another while making their way down narrow aisles. And while people are spending more money…

3 Tips to Secure Your Online Payments
June 9, 2020 at 4:27 pm

Overall, e-commerce sales were up 25 percent by the middle of March compared with the start of the month — and they show no sign of slowing down while people navigate the new normal of shopping. That's the good news. The bad news? An increased number of online sales comes with an even greater number of…

How to Cut Cart Abandonment in the Time of COVID
April 24, 2020 at 1:54 pm

As retailers adjust to the ever-changing landscape and shifting consumer spending behaviors due to COVID-19, getting the most out of every sale becomes a crucial strategy. Now, retailers not only need to drive shoppers to their e-commerce site, but once there, really need to maximize efforts to encourage greater sales, repeat shopping, and decreased cart…

Is a Line of Credit Now Essential for Online Retailers During COVID-19?
April 21, 2020 at 7:26 pm

Calling these days "unprecedented times" is an understatement. Along with all the uncertainties, what we do know is that mobility restrictions are critical to public health, and this takes a tremendous toll on retail. Brick-and-mortar stores are closed, and there's a major shift towards e-commerce. Consider that e-commerce sales shot up by 40 percent in the U.S.…

Discovering and Appealing to Consumer Payment Preferences
March 20, 2020 at 1:18 pm

Understanding the customer and their journey must include understanding the final step in any purchase: payment. What do people want from the payment process, which payment methods are preferred, why do people have these preferences, and how much does it affect their proclivity to purchase? Unpacking the answers is pivotal, as 88 percent of consumers…

How to Prepare for the End of the ‘Product Era’
March 18, 2020 at 12:27 pm

It won’t be long until we move from the current commercial market into one where our needs will be automatically met and there will be very little "buying" left. Retailers can prepare for the end of buying by focusing on a few key areas: 1. Form Your Ecosystem At the moment, most products and services…

Old Meets New: Serving Customers and the Key to Retail Success
March 11, 2020 at 9:27 am

In the past decade, innovations in technology have provided incredible convenience for the average consumer. The combination of digital and physical retail offers consumers more choice over where, when and how they buy. In addition to digital tools and services, however, shoppers still want the human touch. Though mobile and online shopping have greatly transformed…