Payment Options

E-Commerce and the Unbanked
July 8, 2019 at 10:51 am

A cashless society may seem to be the best thing for e-commerce, but online retailers face hidden impacts in the push to a cashless future. You could be missing out on a growing segment of consumers who lack traditional banking resources (aka the underbanked) and creating friction points in your customer experience without even knowing…

How Retailers Benefit From Controlling Their Payment Ecosystems
June 26, 2019 at 11:42 am

The retail payment ecosystem has evolved over the years to include a vast array of payment options for consumers. Mobile payments are on the rise, as an estimated 20.2 percent of U.S. consumers made use of them in 2018. As this trend grows into the new way of doing business, Mobile Merchant even predicts that…

Glitch Preventing Target Customers From Making Purchases Has Been Fixed
June 17, 2019 at 1:38 pm

Target said a systemwide outage that prevented customers from making purchases at its stores on Saturday has been fixed. The two-hour outage, which affected its cash registers, was caused by an internal technology problem, the retail chain said, without giving further details. “After an initial but thorough review, we can confirm that this was not…

Global E-Commerce Trends for Digital Goods and Subscriptions
June 6, 2019 at 4:11 pm

E-commerce continues to evolve; therefore, it’s critical for e-commerce merchants to recognize the trends and be empowered to make better business decisions to drive sales. Some of the trends related to global online sales of digital goods and subscriptions are highlighted by 2Checkout, a digital commerce provider, in its Q1 2019 Digital Commerce Benchmark Report,…

The Psychology of an Online Shopper: Why Merchants Must Prioritize Security
June 5, 2019 at 10:17 am

There's an undeniable convenience that comes with shopping online — a few clicks of a button and a parcel arrives at your doorstep the next day. The ability to be able to shop 24/7 saves consumers time and money, which online merchants can capitalize on by sending discounts direct to customers. However, while shopping online is…

J.C. Penney Stops Accepting Apple Pay
April 23, 2019 at 10:13 am

J.C. Penney confirmed that it stopped accepting Apple Pay in connection with an April 13 deadline that required merchants to retire old magnetic stripe functionality. The retailer decided to stop accepting the mobile wallet after a deadline from a third-party credit card brand, which the retailer declined to name, requiring merchants to accept EMV contactless…

Why Retailers Should Have No Fear When Implementing New Payment Technology
April 22, 2019 at 10:47 am

When shoppers encounter a retailer that doesn’t accept their preferred payment method, 55 percent will spend less or go elsewhere according to a recent study by Adyen. Yet, payment preferences can involve an array of layered factors. Payment options should go beyond offering credit card or cash to allow shoppers to finance purchases, especially higher-priced…

What Amazon's Decision to Accept Cash at its Go Stores Means
April 19, 2019 at 11:52 am

In this week's Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Amazon.com's recent decision to accept cash payments at its Go store, and how this change could impact operations. The change was made following mounting criticism that the cashless stores discriminated against the poor. In our analysis, Amazon could see both positive…

Myths vs. Facts: Exposing Myths in Retail Payments
April 15, 2019 at 11:27 am

In our bustling retail landscape — today’s most competitive market — it’s hard to believe that many online merchants, particularly those based in the U.S., avoid access to global transactions. When considering U.S. cross-border e-commerce is expected to generate sales of $203 billion by 2021, it should be a no-brainer for online retailers to consider capitalizing…