Payment Options

Shoppers want options. That’s especially true, of course, in the merchandise and services they seek. However, it’s increasingly evident that shoppers want — and actively seek — various ways to pay for their purchases, whether it be over time or up-front, in person or, increasingly, online. This consumer trend of wanting greater payment choices presents…

Retail companies are increasingly dipping their toes into banking and finance. With branded credit cards and payment features, they’re creating stronger bonds with customers — and new revenue streams. For many large brands with technological capability, embedded finance products like these add significant value to the customer experience. To understand how, let’s dig into what…

In a lucrative new phenomenon, e-commerce investors are pouring billions into marketplace sellers who are often still operating from their own homes, transforming them into international brands in the process. This phenomenon is known as "rolling up" and helps to scale the business, boost sales and maximize profits. As international stay-at-home mandates forced brick-and-mortar stores…

Driven by the conditions of an unprecedented modern-day global pandemic, 2020 saw a rapid redefinition in the landscape for retailers across the spectrum. Faced with restrictions on physical retail sales, retailers turned to e-commerce platforms to remain operational, while consumers flocked to digital platforms for everything from their essential groceries to luxury goods. This resulted…

The future always promises uncertainty. That said, all indications are that contactless payments are ingrained in brick-and-mortar retail for the long haul. Without massive unforeseen disruption, the COVID-assisted trend towards cashless, fully contactless checkout will gain further momentum. The 1,000 customers we surveyed in our State of Contactless Payments 2021 Report only confirmed our belief…

DSW is piloting self-checking stands in its stores in response to hiring challenges it's having, CNN reported. The retailer hopes automation is the solution to its lack of human workers. Karen Cho, senior vice president of human resources at Designer Brands (DBI), owner of DSW, told CNN that the self-checkout test started last year to…

Retailers around the world are fascinated by the meteoric rise they’re seeing in global sales and payments. For years now, they've been trying to benefit from global markets and create e-commerce experiences that make consumers around the world feel like they're shopping somewhere right in their own neighborhood. The development of payments without borders is…

Checkout remains one of the largest points of frustration in e-commerce. In 2021, roughly 70 percent of shopping carts are still abandoned at checkout. This massive loss in potential sales at the last moment has driven countless merchants to distraction trying to recapture this revenue, while others, unfortunately, ignore this potentially lucrative revenue stream. Merchants…

Spring is my favorite time of the year. The longer days, the flowers, the warm, sunny mornings. I have more energy and desire to "refresh" my wardrobe and surroundings. I’ve not done the analysis, but I’m pretty confident that there’s a correlation between spring coming and my spending habits increasing! Springtime also presents brands with…

Amazon.com is bringing its palm-scanning payment system to Whole Foods stores, CNBC reported. The service, Amazon One, will now be offered at a Whole Foods store in Seattle's Capitol Hill neighborhood, the first of many planned rollouts at other locations. Amazon One originally debuted in September, and is already available at a dozen Amazon physical…