Data Security

Proposition 24: The Impact of California’s New Consumer Privacy Law on Retail Businesses
January 14, 2021 at 4:56 pm

California’s Proposition 24, which expands the state’s consumer privacy law, was passed by voters on Nov. 3, 2020. Starting January 2023, the new law, called the California Consumer Privacy Rights Act (“CCPRA”) will take effect and allow consumers more control over how businesses collect and use their personal information. Today, advancements in technology allow retailers…

Barnes & Noble Suffers Data Breach, Customer Info Exposed
October 15, 2020 at 6:04 pm

A cybersecurity attack on Barnes & Noble exposed customers' personal information, including transaction history and email addresses. The bookseller sent an email notifying customers of the data breach, which it was aware of since Oct. 10. Barnes & Noble clarified customers' financial information, such as payment card information, was not among the exposed data. Total Retail's Take: In response to…

Post-Crisis, User Accounts May Be Your Weakest Link for Fraud
October 13, 2020 at 3:06 pm

How would you feel if a thief broke into your house, opened all your drawers and rifled through your things … but didn’t steal anything? That sounds absurd, but that’s exactly the kind of scenario you’re setting up in the digital realm when your fraud team decides that the only thing that matters is the…

Contactless Commerce: How Consumers Can Avoid Fraud in the Age of the Digital Wallet
October 7, 2020 at 1:05 pm

States moved into lockdown mode when COVID-19 made its appearance in the U.S. back in March. And with that, business moved digital. However, many didn’t realize some of the ramifications of moving digitally so quickly, particularly with regards to online fraud. Now, as the country has begun its reopening, how physical businesses and stores approach…

From the Cash Register to the Cloud: The Changing Face of Security in the Retail Sector
September 30, 2020 at 1:39 pm

Data security is playing an increasingly important role when it comes to the retail industry and its day-to-day operations. It's especially important for retailers as it embodies customer and payment transactions, data entry, and houses inventory and personal information throughout your entire infrastructure. While security is currently not a top priority for retailers, many of…

Cybercriminals Have Retail Directly in Their Crosshairs
September 23, 2020 at 5:36 pm

Cyberattacks are increasingly prominent, particularly in the retail sector. According to the 2020 Trustwave Global Security Report, the retail industry was the most-targeted sector for cyberattacks for the third year in a row. In fact, in the company’s analysis of trillions of logged security events and hundreds of hands-on data breach investigations around the globe,…

The State of GDPR and Data Privacy 
September 21, 2020 at 10:56 am

Over the past couple of years, data privacy has been a focal point among executives and government leaders. In the wake of major scandals involving the likes of Facebook, officials have enacted measures like GDPR and CCPA in an effort to curb the mishandling of data — and give peace of mind to customers about their personal information.…

COVID-19 Makes Mobile App Security More Important Than Ever
August 26, 2020 at 12:18 pm

The global COVID-19 pandemic has hit brick-and-mortar stores hard. For months, most retail stores were unable to open. As states begin to loosen their stay-at-home orders, many retail locations have been able to reopen. But for retail, it’s a whole new world. States are limiting the number of customers allowed inside, and many consumers are…

5 Ways Data Privacy Can Improve a Retailer’s Competitive Edge
August 19, 2020 at 10:27 am

It’s no secret that retailers like Amazon.com and Walmart have leveraged the power of big data to tailor their customer experience and increase revenue, even amidst the dynamic market conditions of the COVID-19 pandemic. Brick-and-mortar and e-commerce giants benefit from a streamlined checkout process, targeted promotions, and innovative ways to leverage data with machine learning…

Online Security and the Post-Pandemic Period: Why E-Commerce Must Act Now
August 13, 2020 at 2:27 pm

E-commerce providers have long walked the line between security considerations and consumers’ demand for a high-quality, frictionless experience. As a result, they've been hesitant to apply additional authentication measures, and hackers have taken note. According to Verizon’s 2020 DBIR, attacks against e-commerce apps are by far the leading cause of retail breaches. The pandemic provides…