E-Commerce

As digital commerce continues to evolve, gift cards have transformed into a strategic engagement tool for merchants. The 2025 edition of the Best Digital Gift Card Programs report, produced by Blackhawk Network and NAPCO Research, offers a deep dive into how 100 U.S. brands are optimizing their digital gift card programs — and which ones…

Tractor Supply Company, the largest rural lifestyle retailer in the United States, announced the launch of Tractor Supply Rx, the company’s pet and animal pharmacy offering. Customers can now shop for pet and animal medications, enroll in automatic delivery through the Autoship program, and access expert pharmacy advice via the online pharmacy. From pet wash…

While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail's Editor-in-Chief Joe Keenan had the opportunity to interview Chris Carl, head of marketing, U.S. for AliExpress, an international B-to-C e-commerce platform under the Alibaba Group. Carl discusses his role in growing market share for Alibaba's consumer e-commerce business in the U.S., recent updates…

U.S. retail sales saw strong growth in March, with consumers rushing to buy big-ticket items like cars as the threat of tariffs — and likely higher costs as a result — loomed large. The U.S. Census Bureau reported Wednesday that overall retail sales in March were up 1.4 percent over the same period last year,…

8th Annual Report

According to a recent Harris Poll, shopping outpaced both streaming and social media as the top source of pleasure for global consumers. With over half of respondents admitting they keep a mental wish list for future purchases, and nearly three-quarters of millennials and Gen Z preferring online shopping to traditional in-store experiences, it's clear: online…

We’ll dive into the common blind spots that cause shoppers to bounce, carts to get abandoned, and revenue to slip through the cracks.

The National Retail Federation (NRF) delivered a reassuring message to retailers after President Trump’s reciprocal tariff announcement on April 2. Despite the implementation of tariffs, the NRF expects the inflation rate to remain at current levels of 2.5 percent as measured by the personal consumption expenditure index. In addition, the retail industry is forecast to grow…

GoodwillFinds, Goodwill's online resale marketplace, announced it stopped taking new orders and was shuttering on March 28, according to its website. The nonprofit thrift chain that operates over 3,300 locations launched GoodwillFinds in 2022, creating its first centralized online business. Thrifted items were listed on the site by various Goodwill stores, which also shipped the…

In episode 478 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Megan Porteous, chief revenue officer of Carve Designs, a women's sustainable swimwear and clothing lifestyle brand. Listen in as Porteous discusses the genesis and mission of Carve Designs (1:45), its various sales channels (2:55), and her career background as well as newfound responsibilities at…