
E-Commerce

According to insights from Mastercard SpendingPulseโข, U.S. retail sales excluding automotive were up 3.4 percent on Black Friday (Nov. 29) compared to Black Friday 2023. Mastercard SpendingPulse measures in-store and online retail sales, representing all payment types, and is not adjusted for inflation. Other Black Friday data included the following: Online retail sales increased 14.6โฆ
Consumersโฏspent a record $6.1โฏbillion online on Thanksgiving, upโฏ 8.8 percent year-over-year (YoY). Growth outpaced last year (Thanksgiving 2023: $5.6 billion, up 5.5% YoY), driven by big discounts across the board. Mobile shopping hit an all-time high on Thanksgiving, with 59.5 percent of online sales coming through a mobile device. This represents $3.6 billion in online spend via mobile, upโฆ
In an era when artificial intelligence (AI) is transforming e-commerce, retailers are facing new challenges, including malicious price-scraping bots and rising privacy concerns. AI has created a number of opportunities for the e-commerce landscape, but it isnโt without risks. Consumers are increasingly cautious when considering how their data is used and shared online. Trust isโฆ
Consumers provided a positive start to the 2024 holiday season, boosting October online sales over last year. This is despite shoppers leaning on discounts and trading down for more affordable items to stretch their gift-giving budgets, according to holiday data from commerce protection provider Signifyd. The October figures matched Signifydโs earlier projection of a 5โฆ
Ron Offir, managing director of retail and consumer products at Deloitte Consulting, has tracked the evolution of the retail industry over his 35-year career. In this video interview, recorded at Total Retail Tech earlier this year, he shares what he's hearing from retailers about their digital commerce needs. "Consumers are really looking for increasing levelsโฆ
More and more people are turning to the internet for their shopping needs, even for day-to-day necessities like groceries. Does that mean we're moving away from traditional grocery shopping? Or do we simply want the best of both approaches? A recent survey of 1,516 Americans across different age groups reveals interesting insights into modern shoppingโฆ
Sucharita Kodali, vice president and principal analyst at Forrester, has kept a watchful eye on the evolution of the retail industry over the last 20 years. In this video interview, Kodali shares the current industry trends she's closely following, her holiday forecast, and what retail executives should be focusing on now. She also reflects onโฆ
As the holiday season approaches, retailers are gearing up for what is traditionally one of the busiest times of the year. One trend that's steadily gaining momentum โ and for good reason โ is the move away from plastic gift cards and to digital. The gift card industry is massive. In 2021, an estimated $171โฆ
In episode 466 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kelly Cook, president of brand, technology and finance at David's Bridal, the nationโs leading bridal and special occasion authority. Listen in as Cook describes her unique position leading the marketing, finance and technology teams (1:05), the shifts in customer behavior she's seeing at David'sโฆ
A sleep company that sells mattresses, pillows, sheets and other accessories, Casper was having nightmares about its commerce platform migration from a legacy system. However, after a lengthy overrun in project timeline, Casper was ready to go live on Salesforce Commerce Cloud. With that go-live came a stated goal to improve its checkout conversion rate,โฆ