Reasons to Rethink the Online Grocery Business Model
August 13, 2019 at 12:04 pm

Online grocery is a business model that seems to be exploding. In recent years, national grocery chains have launched both delivery and pickup services, and nongrocery brands have entered the grocery market. For example, Amazon.com has plans to launch a chain of grocery stores by the end of 2019 starting in Los Angeles. In addition…

Retail Customer Experience is More Than Just a Web Store Facelift
August 8, 2019 at 12:44 pm

Although B-to-B customers want to simplify their complex buyer journeys by making more purchases online, they’re still finding it difficult to fully embrace an e-commerce-led way of purchasing thanks to the customer experience challenges they’re facing with B-to-B web stores. According to Sana Commerce's most recent data, in the retail sector today, only 66 percent…

Consumer Confidence Reflected in E-commerce Growth
August 8, 2019

IRI’s Consumer Connect Survey is published after each calendar quarter and reflects shoppers’ reported economic health, as well as behaviors and attitudes toward purchasing and utilizing CPG and health care products.

E-Commerce Trends and Instant Financing
August 8, 2019

Instant financing enables online merchants to offer consumers the ability to spread payments over time with low or no APR financing offers when paying for purchases.

The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader
August 8, 2019

At the center of today's digital shopping transformation is Amazon.com. The online retailer continues to exert its influence on the retail industry. From its online marketplace to newly opened brick-and-mortar stores to web and fulfillment services, Amazon is a force to be reckoned with. Amazon is disrupting the retail industry, both online and offline, and its influence only continues to grow. The question is, how do retailers not only compete with Amazon, but also beat it?

Meeting Customer Demand for Frictionless Shopping
August 8, 2019

A frictionless shopping experience that consistently meets customer preferences is crucial to driving loyalty, retention and sales. Download the SmartBrief report to uncover the key obstacles to remov