Customer Data
Learn how the right e-commerce platform impacts multiple business areas, from supply chain to customer service and more!
The European Union's General Data Protection Regulation (GDPR) went into effect on May 25, 2018. Leading up to this day, organizations spent months, even years, assessing data collected from customers and employees as well as data privacy security procedures in place. As businesses continue to work toward maintaining compliance with the new regulations, it's still too earlyโฆ
Yon-Ka Paris understands the value of personalized shopping experiences. Since 1954, the skincare company has been selling botanically-enriched creams, lotions and booster concentrates in spas worldwide. And since 2015, Yon-Ka Paris has been selling its products direct to consumers via its e-commerce website. Yon-Ka Parisโ products are all tailored to help meet the unique needโฆ
The modern customer journey involves an ever-expanding list of touchpoints as consumers turn to a slew of phones, tablets, smart speakers and in-store experiences to complete their path to purchase. They also may use a combination of websites, mobile apps, digital assistants and social media networks across those channels. Despite this proliferation of touchpoints, customersโฆ
The retail industry is at a crossroads with two very distinct paths. One road takes retailers to a future of rising popularity with new and exciting shopping experiences that fulfill customer needs and wants with personalized products and services. The other is wrought with a chaos of bankruptcies, store closures and obsolescence as retailers struggleโฆ
Just weeks after Facebookโs Cambridge Analytica crisis, the compliance deadline for the General Data Protection Regulation (GDPR) in the European Union (and really, all companies with international reach) cannot come at a better time for businesses and consumers alike. With the regulation coming into effect before we know it, retailers need to kick their plansโฆ
In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the General Data Protection Regulation (GDPR), including the implications for retailersโ businesses, steps they can take to ensure compliance, and more. Make sure to check out this video, as the regulation goes into effect a week from today (Mayโฆ
Attendees will learn how online retailers can leverage modern e-commerce automation and business intelligence technology.
Starting today, Amazon.com and Whole Foods are making changes to its Prime loyalty program. The much-anticipated changes offer special discounts to Amazon Prime customers, including 10 percent off hundreds of sale items and rotating weekly specials. A report from Reuters states the new strategy will further expand on Amazonโs acquisition of Whole Foods by offeringโฆ
Whether directly or indirectly, Amazon.com has set the new standard for shopping, marrying convenience and personalization to deliver a custom-tailored experience for each customer. With the sheer magnitude of the retail giantโs presence, it has become the yardstick by which all other online retail interactions are measured. Last month, Vantiv, now Worldpay, conducted a surveyโฆ