Four Ways to Retain Customers Through CRM
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Joe Keenan
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and Catalog Success
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* Best practices: Encourage customers to share tips, tricks, success stories and ideas.
* Ideas and voting: Both you and your customers can share ideas on the future of your products and services. Providing the opportunity for customers to vote on ideas is an excellent way to get feedback, drum up participation and help customers feel invested in your company’s future.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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Catalog Success
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