Four Ways to Retain Customers Through CRM
By
Joe Keenan
, Senior
and Catalog Success
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On-demand CRM solutions can help build and manage interactive, online communities. The feedback and interaction generated on these sites can be put back into your CRM system for analyses, helping guide decisions on improving the overall customer experience. Here are a few topics that may be of interest to your customers:
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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Catalog Success
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