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3 Innovations From Nordstrom to Inspire Your 2019 Retail Strategy
March 20, 2019 at 12:52 pm

This past year, Lord & Taylor announced it would close its flagship store in New York City, as well as 10 of its other retail locations through 2019. While many long-established retailers have struggled to keep up in an increasingly omnichannel retail environment, the announcement still came as a surprise for many people as the…

3 Tips for Creating Effective Experiential Retail
March 19, 2019 at 10:24 am

Recently, we’ve witnessed many retailers respond to a decrease in foot traffic with attempts to make their brick-and-mortar shops more flashy and fun. A good idea on the surface, unfortunately, plenty of them miss the mark when it comes to brand authenticity. The most popular fad of 2018, Instagram selfie backdrops, may have made a…

4 Key Takeaways From Shoptalk 2019
March 12, 2019 at 11:34 am

Last week, the 2019 Shoptalk conference featured one of its best speaker lineups and attendance to date. Over 8,000 e-commerce professionals gathered to hear presentations from 185 retail and e-commerce experts about trends and technologies impacting the industry. In particular, four great sessions stood out that demonstrated two main themes of the conference. One theme…

Ross Stores to Add 100 Stores in 2019
March 12, 2019 at 9:42 am

Ross Stores will be opening 100 new store locations in 2019. So far this year, the Dublin, Calif. off-price department store chain has opened 22 Ross Dress for Less and six dd's Discounts stores across 12 different states. The new locations are part a company plan to add approximately 100 new stores, 75 Ross and 25 dd's…

Abercrombie & Fitch to Close Up to 40 Stores in 2019
March 11, 2019 at 2:32 pm

Teen apparel retailer Abercrombie & Fitch said last week that it plans to close up to 40 stores by next February, with the majority of closures slated in the U.S.  Abercrombie, which also owns Hollister, has been closing stores regularly over the years. For example, over the last eight years, it has shuttered about 475…

Gap Inc. CEO Art Peck on 4 Compromises Retailers Must Reject
March 8, 2019 at 2:56 pm

In a keynote presentation earlier this week at Shoptalk in Las Vegas, Art Peck, president and CEO of Gap Inc., detailed four key areas that retailers must not be willing to compromise in order to continually meet rising customer expectations and drive profitable growth. Coincidentally, Peck was on stage a mere four days after Gap…

3 Keys to Unlocking Modern Customer Journey Demands
March 8, 2019 at 12:53 pm

What do I mean by “start anywhere, end anywhere?” I mean that today’s consumers are using more methods of engagement than ever before in their path to purchase, and retail brands must be able to keep up. Better yet, you must understand customer behavior to the point where you not only can meet them where…

How to Tackle Retail Absenteeism and Boost Employee Engagement in 2019
March 8, 2019 at 12:35 pm

Engaged and productive employees are critical to the success of any organization, but retailers in particular are dependent on having the right people in the right place at the right time. When associates don’t show up for work, their absence affects everything from staff morale to customer satisfaction, creating stress and hindering store performance. How…

Charlotte Russe to Liquidate, Close All of its Stores
March 8, 2019 at 12:30 pm

Charlotte Russe will close all of its stores over the next two months. The women's clothing company joins a growing group of retailers that couldn't survive bankruptcy. The company didn't want to shut down. It filed for bankruptcy protection a month ago and announced plans to close only 94 of its 512 stores nationwide. The goal was…

Amazon to Shutter All 87 U.S. Pop-Up Stores
March 7, 2019 at 2:55 pm

Amazon.com is shutting down all 87 of its U.S. pop-up stores in April, ending the retailer’s years-long experiment with these small shops as it tinkers with an evolving brick-and-mortar strategy, The Wall Street Journal reported yesterday. Amazon has pop-ups inside Whole Foods locations, Kohl's stores and malls around the U.S. The shops let customers try…

Denim Brand Diesel Files for Bankruptcy
March 6, 2019 at 5:46 pm

Denim and accessory brand Diesel USA Inc. filed for Chapter 11 bankruptcy Tuesday, reports Reuters. The company's Italian parent brand Diesel SpA was not involved in the bankruptcy filing. Diesel USA claimed expensive leases, a sales plunge, and $1.2 million of losses from theft and cyber fraud as main contributors to the decline of profitability…

Report: Amazon to Open its Own Chain of Grocery Stores
March 4, 2019 at 10:51 am

Amazon.com is planning to open a new grocery store chain in an effort to broaden its reach in the retail category, according to a Wall Street Journal report. Sources familiar with the project told WSJ that the online behemoth is planning to open dozens of grocery stores in several major U.S. cities, and the first…

4 Internal Branding Strategies You Should Borrow From Williams-Sonoma and Wayfair
March 3, 2019 at 10:59 am

Within the past year, brands like Williams-Sonoma and Wayfair’s Perigold have introduced access to in-house design experts and 24/7 design concierges for customers who want to furnish their homes. According to a 2018 report from Alliance Data, 43 percent of millennials and baby boomers now expect retailers to offer these conveniences. As a result, more companies are using new technological…

Old Navy to Split From Gap Inc.
March 1, 2019 at 10:50 am

Gap Inc. yesterday announced plans to create two independent, publicly traded companies: Old Navy and a yet-to-be-named company ("NewCo") that will consist of the Gap brand, Athleta, Banana Republic, Intermix and Hill City. Gap said the spin-off will enable each company to maximize focus and flexibility, align investments and incentives to meet its unique business needs,…

L Brands to Shutter 53 Victoria's Secret Stores
February 28, 2019 at 12:40 pm

L Brands, owner of the lingerie chain, announced Wednesday plans to close 53 Victoria’s Secrets stores in North America this year, more than three times the 15 it has historically closed in an average year. Victoria’s Secret square footage in North America will drop by about 3 percent with this latest round of store closures. A weak…

3 Tips to Pull Off the Perfect Pop-Up Shop
February 27, 2019 at 11:41 am

The pop-up industry was valued at $50 billion in 2016, and it will only continue to grow as more brands discover the strategy as a way to experiment and innovate. The success of the pop-up shop is no mystery. Brands use pop-ups to dip their toes into new geographic markets without fully committing to a…

Foot Locker Announces $12.5M Investment in Rockets of Awesome
February 27, 2019 at 11:15 am

Foot Locker announced Tuesday that it's investing $12.5 million in New York City-based children's apparel brand Rockets of Awesome, according to CNBC. The athletic footwear retailer will open Rockets of Awesome clothing shops within Kids Foot Locker locations, making it the largest retailer of the children's brand's products in the U.S. In addition, Foot Locker will…

3 Ways Malls and Retailers Can Win With Diverse Shopping Experiences
February 27, 2019 at 9:22 am

Mall tenants stand at a turning point in the retail industry: evolve and thrive, or stand to be replaced with a quicker shopping experience online. While The Wall Street Journal reports that 9.1 percent of malls stand vacant — a seven-year high — Class A malls that are transforming are thriving. Culturally, younger generations are…