Readying for Retail's Return: Preparing Your Store Teams for Success Post-Pandemic
Sponsored by: Retail Zipline
Speakers: Joice Wirkus, Senior Vice President, Marketing, Big Lots; Brian Wehrle, Director Store Experience, Rite Aid; Emily Lane, Head of Content, Retail Zipline
With vaccination rates rising and the COVID-19 pandemic thankfully in what appears to be its waning days, consumers are increasingly looking forward to returning to some of their pre-pandemic behaviors, which of course includes in-store shopping. However, are retailers prepared to meet this predicted increased consumer demand for in-store shopping? Consumers, while feeling more confident, are still going to require of retailers safe and convenient shopping experiences. It's up to retailers, and their front-line store teams, to deliver on that expectation.
In this interactive webinar, our expert speakers will be addressing how retailers can prepare their stores for the forecasted surge in demand. Specifically, they will be discussing the following:
- what retailers should be thinking about as they prepare their stores for increased traffic levels;
- how to ensure you're creating a trustworthy and safe in-store shopping environment;
- the role of communication in ensuring store teams are remaining compliant with corporate policies on in-store safety protocols;
- how consistent communication across a retailer's store network can improve operations, and the impact that has on customer experience; and
- much more!
Sponsored by Retail Zipline
Couldn't make it on June 17th? No problem! Total Retail webinars are archived for 90 days after the live event. Click above to register and get access to this webinar, both live and on- demand.