Subscription Commerce

Keeping Your Subscription Customers Happy and Loyal
June 28, 2016 at 11:32 am

Subscription e-commerce services like Birchbox and Dollar Shave Club are fairly simple business models that, when done right, are a win-win for both consumers and retailers. Consumers enjoy a low maintenance shopping experience, while retailers are rewarded with stickier customer retention and a more predictable cash flow. Over the past few years, weโ€™ve seen thisโ€ฆ

Why Landsโ€™ End is Trying an Amazon Prime-Like Subscription
May 5, 2016 at 12:16 pm

In April, Landsโ€™ End announced it was relaunching Canvas, a collection of clothes aimed at younger, style-conscious shoppers that debuted back in 2009 only to be abandoned several years later when executives decided its aesthetic wasn't quite distinctive enough from the main brand. Still, the label had a bit of a cult following among fashion bloggers,โ€ฆ

How Subscription Commerce is Transforming Retail
April 27, 2016 at 12:10 pm

In todayโ€™s digital economy, innovators are quickly entering and creating new markets. Companies like Birchbox, RocksBox and Dollar Shave Club have changed the way consumers shop by using a subscription-based model. This approach enables brands to gain critical customer data that can be used to retain customers in an evolving and competitive market while boostingโ€ฆ

Amazon Takes on Netflix With New Prime Video Streaming Membership
April 18, 2016 at 11:11 am

Amazon will offer a monthly version of its Prime membership program in a move that challenges rival Netflix and gives customers new subscription options. Starting Sunday, the Seattle-based retail giant will sell a monthly Prime membership for its video streaming service at $8.99 per month โ€” one dollar less than Netflixโ€™s standard offering โ€” along with a $10.99 per month optionโ€ฆ

Subscription-Based Commerce Model Sparkles for Rocksbox
February 22, 2016 at 10:19 am

In episode 25 of Total Retail Talks, we feature a conversation with Meaghan Rose, co-founder and CEO of Rocksbox, a premium jewelry subscription service. Subscription-based commerce โ€” i.e., subscribers paying a monthly or annual fee to have products delivered directly to them on an ongoing basis โ€” is one of the emerging trends in e-commerce.โ€ฆ

Will Adidasโ€™s $600-a-Year Subscription Service Work?
February 19, 2016 at 10:46 am

Whatever your shopping preferences, it seems these days that thereโ€™s a subscription box to cater to them. Birchbox, which peddles a monthly box of curated beauty samples, was an early player in a trendy format that's grown to include everything from healthy snacks to pet treats to proudly nerdy selections of action figures and otherโ€ฆ

Birchbox Cuts 15% of Staff Amid Tech Startup Belt-Tightening
February 1, 2016 at 10:30 am

Birchbox Inc., a startup that sells subscriptions for personalized beauty samples, said itโ€™s cutting 15 percent of staff and suspending operations in Canada. The cutbacks, which affect 45 people out of a staff of 300, are the latest sign that technology startups are struggling to create sustainable businesses as venture funding begins to cool.

Why Subscription Mail Services May Be Tough to Cancel
October 6, 2015 at 12:38 pm

From Birchbox to Stitch Fix, subscription box businesses are unwrapping success. You pay a monthly fee and everything from makeup to groceries to clothing is sent to your door. But Kate Hudsonโ€™s athletic wear company, Fabletics, is now under investigation after customers complained they didnโ€™t know they were signing up for a subscription. International Businessโ€ฆ