e-Commerce Platforms

An Inside Look at eBay's Evolving Business
April 13, 2016 at 11:18 am

In a keynote presentation at the ChannelAdvisor Catalyst Americas conference in Las Vegas yesterday, Hal Lawton, senior vice president, eBay North America, detailed how the online marketplace is evolving in an effort to reverse stagnant sales and gain market share. “The opportunity for e-commerce has never been brighter,” Lawton said, “but the competition has intensified.”…

Crocs Rightsizes its International Footprint
April 10, 2016 at 7:22 pm

Footwear brand Crocs has undergone significant organizational and management changes in the last 18 months as it works to reverse years of stagnant sales and declining profits. Founded in 2002, Crocs impressively reached $1 billion in sales within its first 10 years of operation. However, that growth trajectory has slowed considerably in recent years. The…

Finding the Best E-Commerce SaaS Platform for Your Business
March 31, 2016 at 10:18 am

The need for rapid business change, advanced innovation and reduction in up-front capital spending is leading retailers toward software-as-a-service (SaaS) solutions for e-commerce. If you’re like the 58 percent of global software decision makers who will increase their use of SaaS platforms and services over the next 12 months, these steps will help you ask…

What E-Tailers Can Learn From Financial Trading Systems
March 10, 2016 at 11:51 am

From a revenue standpoint, what would you lose if your site was to go dark for 40 minutes? Where would your customers go? As we close the book on this past holiday season and look back on the e-commerce frenzy, I can’t help but reflect on this loss and how it might be avoided. To…

Refresh the Right Way: A Total Overhaul or Gradual Upgrade?
February 9, 2016 at 10:19 am

A competitive, successful business is one that periodically assesses the effectiveness of its e-commerce platform. Are the tools available for you to meet the demands of your customers? Is the design user friendly? Can you make changes quickly, either to the front-end or in the back office? If not, it may be time to update…

Why the Cloud is the Future of Your Online Store
January 29, 2016 at 11:59 am

Everyone has already heard how important the cloud is to the future of business, but that doesn’t just apply to the Fortune 500s. E-commerce companies of all sizes can get terrific benefits — e.g., reduced costs and quicker recovery times — from moving their website and back-end to the cloud. Most important of all however is that the…

How SMBs Can Enhance Their E-Commerce Platforms
December 22, 2015 at 11:04 am

New customer acquisition is often what keeps most small business owners up at night. Finding new customers can take time. Today’s customers express interest in shopping at locations recommended by friends and family members. Referrals are powerful, and a recent article in The New York Times stated that 65 percent of customers typically come from…

Tips for a Successful E-Commerce Platform Implementation
December 16, 2015 at 11:20 am

E-commerce platform implementations are among the most hotly discussed investments in retail IT, and not surprisingly, there’s a huge amount of growth in this area. I want to explore what it takes for implementations to be completed with no delays or emergencies, and how some that need to be rescued from an emergency state can…

New E-Commerce Site Picture-Perfect for overstockArt.com
November 23, 2015 at 9:44 am

Last month, overstockArt.com launched a new e-commerce site to replace the online retailer's 12-year old flagship online store. In episode 13 of Total Retail Talks, Amitai Sasson, vice president of marketing and development at overstockArt.com, discusses how the brand is leveraging its new site to better engage consumers and sell its products.

Lionel Trains Chugging Into E-Commerce Prosperity
October 26, 2015 at 3:20 pm

Lionel, the iconic model train maker, recently launched two e-commerce websites — Lionel Trains, Lionel Racing — on NetSuite's SuiteCommerce platform. In episode nine of Total Retail Talks, Rick Gemereth, chief information officer and senior vice president of Lionel NASCAR Collectables, discusses the benefits of being on a cloud-based e-commerce platform and how it's impacted…