e-Commerce Platforms

AI, Unified Commerce, and MACH: The Trifecta Driving E-Commerce in 2024
July 9, 2024 at 7:06 pm

The implementation of transformative artificial intelligence-enabled technology investments is shifting the paradigm for how e-commerce businesses operate. Experts estimate that two-thirds of service providers are already forming cross-functional initiatives to manage generative AI projects. By 2026, 75 percent will be using GenAI to create synthetic customer data, which will be generated by algorithms that mimic real-world…

The Future of Composable Commerce: 3 Trends in Global MACH Adoption
May 1, 2024 at 10:58 am

The retail industry has shifted towards greater support for MACH-enabled technology and composable commerce in recent years. Case in point: the MACH Global Research 2024 report found that 91 percent of IT decision-makers say this architecture will be instrumental to their organization’s success by 2030. But what is MACH technology? For retailers, MACH is a…

Is B2B E-Commerce a Side Project? Think Again
April 23, 2024 at 7:27 pm

A great web store experience is critical to growth for business-to-business (B2B) companies. However, many B2B sellers are failing to meet buyer expectations, which is a significant business risk. According to insights from our B2B Buyer Report, 91 percent of buyers in the U.S. would switch suppliers after a bad experience trying to purchase on their…

Unlock Omnichannel Customer Loyalty With Composable Commerce
April 15, 2024 at 3:55 pm

Regardless of the time, location or platform that customers choose to interact with their favorite brands, they expect a personalized and engaging experience. And for businesses that can deliver a unified experience, meeting customers' heightened expectations is a great opportunity to outperform rivals. In fact, 80 percent of customers admit that the experience a company…

Shopify Gets SaaSy With Small Business
April 3, 2024 at 10:36 am

Small to midsized businesses (SMBs) have been caught between a rock and a hard place by their SaaS platforms. Everyone knows interest rates have been rising and inflation has also lifted prices. However, the seemingly endless and automatic "price changes" announced by billion-dollar software companies like Shopify are endangering the very existence of SMBs. Shopify…

Key Takeaways From Shoptalk Spring 2024
March 25, 2024 at 3:37 pm

Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there's so…

Preparing for Digital Transformation: How to Get Ready for a Move to MACH
March 25, 2024 at 8:44 am

Last year was rocky in tech. However, despite a slowdown in the industry, investments in digital transformation are growing — the global market is expected to reach $6.8 trillion by 2032. Forward-thinking organizations are looking to MACH-based (microservices, API-first, cloud-native, and headless) and composable architectures to gain complete control over their digital commerce ecosystems. According…

Neiman Marcus Ends Partnership With Farfetch
February 8, 2024 at 4:00 pm

Neiman Marcus Group on Wednesday announced it has abandoned plans to use Farfetch’s e-commerce software to revamp the luxury department store’s online storefront and app. The luxury department store chain will also not join Farfetch’s marketplace. Neiman Marcus Group first entered an agreement with Farfetch in 2022, when the luxury e-tailer invested $200 million in…

Composable Commerce is More Attainable Than Brands Think. Here’s Why 
January 30, 2024 at 9:59 am

From having their morning coffee waiting for them at the click of a button, to winding down with a personalized movie recommendation on Netflix, consumers are accustomed to personalized experiences at every touchpoint throughout their day. Their expectations while shopping are no different. And while retailers are clear on the need to tailor for individual…

Revolutionizing Retail: Forecasting 2024's E-Commerce Landscape
January 30, 2024 at 9:29 am

In 2023, e-commerce witnessed unprecedented growth. Accelerated by evolving consumer habits and new tech, online sales surged across industries. The latest in social media integration, artificial intelligence-driven personalization, and seamless omnichannel experiences reshaped digital marketplaces. Furthermore, retailers embraced post-purchase engagement, recognizing its value in nurturing brand loyalty. With convenience and tailored experiences at the forefront,…