Analytics

Top Women in Retail 2017: Becky Gebhardt, Executive Vice President and Chief Marketing Officer, Lands’ End
January 23, 2017 at 3:03 pm

Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Becky Gebhardt, executive vice president and chief marketing officer, Lands’ End.

Retailers Can Learn From How Trump Won
January 13, 2017 at 10:36 am

Heather Fletcher, my colleague at Target Marketing (sister publication of Total Retail), wrote a very interesting article yesterday that examined how President-elect Trump won the election by leveraging some tried-and-true marketing strategies — namely, data modeling, multivariate testing and targeted social media marketing. (Click here to read the full article.) Heather's article got me to…

3 Ways to Optimize Web Performance in 2017
January 12, 2017 at 11:55 am

There’s no arguing that a prominent web presence is crucial to the success of a retail business, but what’s more important is placing focus on a website’s performance. Customers have come to expect a quality online experience, which often comes down to the basic function of a brand’s site. Global IP traffic will increase nearly…

Track Online to Offline Conversions With Local Search Efforts
November 29, 2016 at 12:23 pm

Can retailers link a single purchase to the local search that it came from? The short answer is, “Not yet, but we’re working on it.” The local search industry is working to tie searches to sales, so it won’t be long before you’ll be able to connect a consumer to a specific purchase, originating from…

Use Data to Make Last-Minute Tweaks to E-Commerce Holiday Strategy
November 16, 2016 at 11:11 am

Retailers have long been preparing for the 2016 holiday season, which is now upon us. E-commerce and brick-and-mortar store strategies have been implemented, and now data is being collected on shoppers. At this point in the year, it’s time to focus on monitoring and analyzing performance across digital channels. “Retailers must understand what customers are…

Retail CMOs Feel the Heat, Look to Data 
November 15, 2016 at 8:00 am

The insights, control, decision making and results made possible by data analysis are truly impressive. Think of where a business would be if employees just performed duties without recording sales, payments or production activities, and couldn't monitor the analysis of these variables in income statements and reports. Good data, if accurate, is gold. Unfortunately, many marketing…

Digital Technologies and Implications for Retailers
November 8, 2016 at 12:47 pm

Whether it’s fraud prevention or facial recognition, retailers have never before faced such a proliferation of technology. Today, retailers must be experts around geo-location, mobile apps, mobile wallets, authentication and a slew of other technology-related tools, not to mention have strategies in place to utilize them correctly. To sort out all of the technology options…