Analytics
Join this webinar to learn how a single view of the customer gives retailers the ability to connect customer identities.
As recent store closures by popular brands such as bebe and Payless attest, without a better understanding of data, retailers risk losing touch with their market. Retailers of all sizes can gather data via the millions of customer interactions that occur through the in-store experience or online via websites and apps. Beyond that, companies can…
As recent store closures by popular brands such as bebe and Payless attest, without a better understanding of data, retailers risk losing touch with their market. Retailers of all sizes can gather data via the millions of customer interactions that occur through the in-store experience or online via websites and apps. Beyond that, companies can […]
In this interactive webinar, our expert speakers will address tips for creating seamless cross-channel shopping experiences and more.
Experts from every corner of the retail industry descended on Las Vegas for the Shoptalk conference earlier this month, all with one ultimate goal: find ways to better connect with customers. Though where to begin in achieving that goal is less clear, especially when effective strategies are informed by all sorts of disciplines — e.g., psychology,…
In this interactive webinar, our expert speakers will address the importance of a strong customer retention strategy and so much more.
Tune in to learn how to use digital experiences to capture the interest, loyalty and dollars of Generation Z and millennial consumers.
I love the website redesign process. It’s an electric experience and an optimistic sign of good times. Failing digital businesses, I’ve learned, generally do not undertake ambitious redesigns. Unfortunately, not nearly enough companies take their customers’ point-of-views into account when it comes to design. The most common reason I hear: “We’ll bring in customer experience…