4 Tips to Increase Customer Retention
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Paying attention to customers and treating them like your best friend inherently builds loyalty that no program can touch. On paper, they earn rewards (which is important), but in person they have their own sales associates that know what they need and what they may like in the future. Your sales associates are your greatest asset. They alone have a tremendous ability to increase customer retention and convert new visitors to loyal patrons.
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Melissa Eisenberg
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