Cloud-Based E-Commerce System Helps South Cypress Floors Increase Sales and Improve Customer Service
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
"We were working with more than 70 manufacturers at the time, and all of our back-office operations were located on my computer," says Matt Dyar, chief technology officer of South Cypress Floors. "As you can imagine, sharing information with staff at other locations was challenging."
What's more, "our systems lacked automation and detailed support for the flooring industry's specific needs, resulting in paper-bound processes and many delays," Dyar adds. "Simply put, the systems we were using were becoming unsustainable."
0 Comments
View Comments
- People:
- Matt Dyar
- Places:
- Birmingham, Ala.
E
Melissa Campanelli
Author's page
Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
Related Content
Comments