7 Strategies to Help Grow Your E-Commerce Sales

By The Retail Online Integration Staff

BoldChat
1938 N. Woodlawn St. Suite 410
Wichita, KS 67208
www.boldchat.com
● BoldChat, part of the LogMeIn family of products, is a market-leading live chat offering that enables businesses to effectively engage visitors on their websites to improve online support and increase sales. Organizations of all sizes successfully drive more conversions and higher customer satisfaction with BoldChat. For more information, visit www.BoldChat.com.

Fifth Gear
9100 Purdue Rd. Suite 400
Indianapolis, IN 46268
www.infifthgear.com
● With more than 30 years of direct retail experience, Fifth Gear provides order fulfillment, customer contact centers, and interactive marketing services to online and catalog retailers. Fifth Gear also develops and manages the software platforms that power some of the industry’s most successful retail brands.

Jagged Peak
300 Bayport Dr. Suite 250
Tampa, FL 33607
www.jaggedpeak.com
● From web to ship, Jagged Peak helps companies build and manage profitable online businesses. Whether you’re just starting an online channel to sell direct … or you’ve outgrown your existing systems … or you want to outsource, you can rely on our enterprise-class e-commerce solutions and best-practice services to maximize your revenue and profitability.

i-Behavior
2051 Dogwood St. Suite 220
Louisville, CO 80027
www.i-behavior.com
● I-Behavior is a data and analytics firm that uses online and offline SKU-level purchase data to create predictive profiles of consumers. Representing $380 billion in B2C and B2B purchases, the I-Behavior data cooperative services 2,000 retailers and multichannel merchants and includes 9 billion transactions from over 180 million consumers and 70 million business buyers.

Knotice
526 S. Main St. Suite 705
Akron, OH 44311
www.knotice.com
● Get a unified view of your customers across digital channels. Knotice allows retailers to unite cross-channel delivery and customer data within a single, powerful platform for more effective, highly targeted campaigns via email, mobile, the web and/or direct display. Maximize ROI with our Actionable Analytics team. Knotice also offers agency-style support, including strategy, design, execution and analysis.

Melissa Data
22382 Avenida Empresa
Rancho Santa Margarita, CA 92688
www.melissadata.com
● Melissa Data is celebrating our 25th anniversary as a provider of direct mail, marketing and data verification tools. Melissa Data products integrate with your database, website or data entry application to verify, update, deduplicate and enrich contact data. New services include Canadian NCOA, Canadian phone append and Local E-blast services.

Monsoon Commerce
1250 45th St. Suite 100
Emeryville, CA 96608
www.monsooncommerce.com
● Monsoon Commerce solutions and experts help e-commerce merchants succeed online. More than 20,000 online merchants use Monsoon Commerce — and more than 90 percent of them have realized increased sales as a result. Learn more at
monsooncommerce.com.

It’s no secret that consumers’ shopping behaviors are changing. A reliance on shopping in brick-and-mortar stores has given way to a cross-channel approach, with consumers increasingly turning to e-commerce sites to ultimately make purchases. Consider the following research from comScore: E-commerce sales in 2011 reached a record high of $161.5 billion, a 13 percent increase from 2010. The fourth quarter of 2011 alone generated $49.7 billion in online sales, compared to $43.4 billion in the same quarter in the previous year.