Store Associates

Wal-Mart Adding Shelf-Scanning Robots to 50 Stores
October 30, 2017 at 11:47 am

Wal-Mart Stores Inc. said last week it's rolling out shelf-scanning robots in more than 50 U.S. stores next year, to replenish inventory faster and save employees’ time when products run out. While Wal-Mart has been testing shelf-scanning robots in stores in Arkansas, Pennsylvania and California for the past three years, by the end of January,…

Target to Raise Minimum Wage for Thousands of Employees
September 26, 2017 at 10:58 am

Target is giving thousands of its employees a raise. The retailer announced this week that it will start raising its minimum wage next month to $10 an hour, and will eventually raise it to $11 an hour for all U.S. stores. "Target has always offered market-competitive wages to our team members," Brian Cornell, Target’s CEO,…

Sam's Club to Eliminate 700 Positions
September 25, 2017 at 9:52 am

A spokesman for Sam's Club, the retail warehouse division of Wal-Mart Stores Inc., confirmed that it's eliminating 700 positions at its U.S. clubs as the company continues to explore ways to control costs and improve efficiency in its operations. Jobs to be eliminated include club-level accounting employees, whose jobs Sam's Club is automating. The employees affected by…

5 Ways Your Brick-and-Mortar Store Can Make a Better Impression on Customers
September 22, 2017 at 10:27 am

First impressions are more important than you realize. It’s said that people form their opinions about someone within 15 seconds of meeting them. If you’re opening a brick-and-mortar store, first impressions are vital. Overall, competition in the retail sector is intense, but things are much tougher when opening a brick-and-mortar store. Consumers should be able…

Kiehl's Connects Online Shoppers With In-Store Associates
September 21, 2017 at 9:46 am

Although the majority of consumers still prefer to shop in-store, 72 percent admit to showrooming in the last 12 months. Smartphones are changing the way people shop, challenging retailers to adapt to the changing times. In August, Salesfloor, a technology platform for omnichannel retail associates, announced a mobile messaging feature that connects customers to their local store…

Brick-and-Mortar Key to T-Mobile's Future
August 7, 2017 at 12:54 pm

In episode 104 of Total Retail Talks, recorded at the Total Retail Talks Live! event in Seattle, Peter Francis, vice president of digital growth and acquisition for T-Mobile, discusses the role brick-and-mortar stores will play in the company's future. Francis addresses how T-Mobile views omnichannel retail, and what the company is doing to execute on…

Bed Bath & Beyond Cutting 880 Store Management Positions
August 4, 2017 at 9:22 am

Bed Bath & Beyond has sped up a plan to “realign” its store management structure, resulting in a reduction of about 880 department and assistant store manager positions. "These actions accelerate a transition in store management roles that began more than a year ago through store hiring practices and attrition," the company said in a…

Best Buy Eliminating 400 Geek Squad Positions
August 1, 2017 at 9:54 am

Best Buy is eliminating about 400 members of its Geek Squad workforce, with a goal of outsourcing that work and moving those employees to other positions. The affected positions are on the Geek Squad’s covert team, who often work from their homes to provide remote technical support to customers. A Best Buy spokesperson said that…

Lane Bryant Launches In-Store Styling Service
July 26, 2017 at 10:26 am

Lane Bryant has launched LaneStyle Studio, a free in-store personal styling service. The service is designed to create an elevated retail experience that will drive consumers in-store. Customers can make one-on-one appointments with in-store stylists who act like personal shoppers. The service will be available in over 40 Lane Bryant stores across the country. Lane Bryant operates…

Sephora Introducing New Store Concept, Beauty Upgrades
July 25, 2017 at 10:27 am

Sephora said it's planting its "smallest footprint" in the U.S. yet with the launch of freestanding makeup studios. The beauty retailer announced plans last week to roll out the new Sephora Studio concept across the U.S., with the first location opening in Boston this week. The studios will be about 2,000 square feet, less than half…