Store Associates

In the wake of the pandemic, workers across every industry — technology, healthcare, manufacturing, hospitality, etc. — are putting in their two-weeks notice in favor of better pay, increased flexibility and equitable working conditions. Dubbing it “The Great Resignation,” amongst the hardest hit by mass employee exodus is the retail industry. According to the U.S.…

Kick off the holiday season with Sensormatic’s annual retailer holiday guide which reveals how consumers will shop this holiday season.

At the start of the COVID-19 pandemic, grocery store employees overnight became “frontline workers,” contending with everything from empty shelves caused by supply chain disruptions to enforcing purchase limits and in-store social distancing mandates. At this current stage in the crisis, with vaccination numbers increasing and stores returning mostly to business as usual, retailers are…

Following in the footsteps of one of its largest competitors, Target announced Wednesday that it would cover the cost of college for its more than 340,000 U.S.-based part-time and full-time employees working in Target stores, distribution centers and headquarters beginning this fall. The move comes days after Walmart announced it would cover college tuition and books…

In an effort to help curb soaring student loan debts, Walmart announced this week that it will pay 100 percent of college tuition and book costs for its associates, starting Aug. 16. Walmart, the largest U.S. private employer, will drop its existing $1-per-day fee for associates who participate in its Live Better U education program. About 1.5 million…

Across the country, “MASKS REQUIRED” signs have been replaced with “HELP WANTED.” And these signs aren’t coming down anytime soon thanks to a nationwide shortage of workers. Why? Many economists point to low wages, and there's no doubt retailers could do better here, but there's another big factor: retailers don’t make it easy to work…

At its best, shopping is aspirational. Who doesn’t daydream about arriving home clutching bulging bags full of clothes, gadgets or other goodies from their favorite store? During the pandemic, we romanticized in-person shopping even as we placed online orders. Now that we’re all getting vaccinated, consumers are eager to get out for some real-world retail…

Walmart has launched Me@Walmart, an app for U.S. store associates designed to simplify daily tasks as well as empower them to easily serve customers and plan for life outside of work. The app's features include scheduling, enabling associates to easily view their shifts up to two weeks in advance; a mobile clock-in feature; push-to-talk, which enables…

Consumer expectations have transformed over the past year, and retailers are looking for new technologies to meet the needs of evolving customer demands. During the first three months of 2021, visits to physical stores increased by 28.5 percent. While many shoppers are eager to return to stores, retailers must find opportunities to ensure that they…

Nearly every industry has been impacted by the pandemic. However, with one year under our belts, we have an opportunity to reflect on what changes might have been for the best. It’s no surprise that with state-mandated shutdowns, social distancing and general consumer caution, e-commerce boomed during the pandemic. Online sales increased 32 percent in…