Order Fulfillment

The wave of the future, e-commerce is booming worldwide. More and more consumers are enthusiastically embracing the ease and convenience of online shopping — and why shouldn't they? They can find almost anything they want at any time and order it with just a few keystrokes on their laptops, tablets or smartphones. For retailers, this…

Amazon.com is hiring 6,000 full-time workers across its more than 50 distribution centers in the U.S. The workers will pick, pack and ship products to fulfill customer orders. Currently, Amazon has about 50,000 full-time workers at the centers. Amazon has been opening distribution centers across the country to speed up delivery times. Its $99 annual…

Speakers share best practices to take your retail business international from e-commerce professionals and retailers who’ve done it.

Knit hats, "ugly sweaters," NHL jerseys, women's apparel and Derek Jeter merchandise. Those best-selling items are leading the pack at Fanatics.com, the online sports retailer that expects to process 10 times normal volume — roughly 700,000 packages — on Cyber Monday. In addition to running Fanatics.com, the retailer also powers 300 websites for all the major U.S. sports leagues, as well as collegiate and other professional teams, and some retailers such as J.C. Penney. "Today will be the single biggest sales day in the history of our company," Fanatics CEO Doug Mack said. 

Our experts walk you through opportunities to not only cut shipping costs, but also improve shipping service to your customers.

Listen as we map out simple customer service best practices you can implement today, and keep customers coming back time and again.

How small retailers (both online and brick-and-mortar) can compete with Amazon and its vast resources, cheap pricing and fast delivery.

How do you compete if you can’t offer same-day delivery? Doug Sternberg offers his expert thoughts in this webinar.

Sears and Kmart, two leading integrated retailers focused on making shopping easier for Shop Your Way members and customers, are introducing a unique online/in-store collaboration to allow pick up of sears.com or kmart.com orders at any of each other's stores, more than 2,000 locations nationwide ready in five minutes or less.

By 2017, 50 percent of all U.S. retail sales will be omnichannel. Enabling agile commerce is table stakes for your business. But who will drive these initiatives? Research shows that retailers expect the CFO to spearhead e-commerce. So, how will you demonstrate the return on investment of omnichannel fulfillment to your CFO? Sign up for this informative webinar and learn how to gain your CFO's endorsement on implementing industry-leading omnichannel initiatives that blend the best of online technology with offline fulfillment. You'll learn how to:

• leverage intelligent order routing logic;
• optimize your return policies and procedures; and
• prioritize financial sales attribution.