Order Fulfillment
January 13, 2016 at 10:34 am
Amazon.com failed to report at least 26 work-related illnesses and injuries in a New Jersey warehouse last year, a federal agency said, the latest indication that low-wage employees who rush to fetch online orders often bear the pain of the speedy, convenient delivery of goods. The web retailer faces a $7,000 fine and demands to change…
December 21, 2015 at 10:27 am
Amazon.com is negotiating to lease 20 Boeing 767 jets for its own air-delivery service, cargo-industry executives have told The Seattle Times. The online retail giant wants to build out its own cargo operations to avoid delays from carriers such as United Parcel Service, which have struggled to keep up with the rapid growth of e-commerce.…
December 2, 2015 at 10:43 am
When was the last time you ordered something that didn’t come with free or expedited shipping (or both)? The rise of consumer expectations for expediency and immediate gratification isn't slowing down anytime soon, and the strain those expectations put onto supply chain and fulfillment operations is immense. Something has to give, and it’s probably not…
October 27, 2015 at 12:54 pm
Wal-Mart Stores Inc applied Monday to U.S. regulators for permission to test drones for home delivery, curbside pickup and checking warehouse inventories, a sign it plans to go head-to-head with Amazon.com in using drones to fill and deliver online orders. The world's largest retailer by revenue has for several months been conducting indoor tests of small…
October 15, 2015 at 11:18 am
Local delivery is one of the most crowded spaces in tech right now, and ride-hailing giant Uber wants a piece of it. At long last, the company is introducing a fleshed-out same-day delivery program for brick-and-mortar businesses under the name “UberRush.” Uber has already started testing this in New York City and is now expanding the…
October 9, 2015 at 10:29 am
With the peak shopping season approaching, Urban Outfitters is asking its employees to pitch in a bit more on the weekends. But there's a catch: they won't get paid for it. In an email obtained by Gawker this week, the Philadelphia-based retailer told salaried employees that it was looking for weekend volunteers to help "pick, pack…
September 15, 2015 at 6:16 pm
Target is testing the online grocery delivery waters. The Minneapolis-based discounter has teamed with Instacart, the online grocery delivery service that started in 2012, to let shoppers in the Minneapolis area order fruits and other perishables, as well as household, pet and baby products, and have them delivered to their homes in as little as an…
August 14, 2015 at 9:03 pm
If Amazon.com is so automated, how come it continues to hire big numbers of people every time it opens a new fulfillment center? Just what is Amazon’s separation of labor between man and machine? To find out, we went inside Amazon’s Coppell, Texas facility with Amazon Spokeswoman Ashley Robinson on Wednesday.
July 10, 2015 at 2:23 pm
Most consumers expect to receive e-commerce orders in a traditional brown box. However, this doesn’t mean that companies, especially emerging brands looking to grow, should skimp on packaging. Brands that go above and beyond will be remembered. Creating a memorable experience is one of the best things an emerging brand can do, and using the…
June 2, 2015 at 4:06 pm
Supply chain networks were once invisible to customers, but today that couldn't be further from the truth. When customers aren't happy with delivery times, they will take their business to the competition. This can be prevented with a strong and strategic distribution real estate strategy. Customers who want same-day delivery options shift their loyalty quickly…
