Order Fulfillment

Set Yourself Up for Retail Success in 2020 With Proper Fulfillment Planning
January 17, 2020 at 9:19 am

The rush of the holiday season has passed and your retail business is ready to dive headfirst into 2020 sales. If, like most retailers, you're planning to make this your best year yet, you're probably looking to significantly increase your volume of orders. It's a noble aspiration, however, if you're unprepared to meet these ever-growing…

Dude, Where’s My Order? The Secret to Avoiding Losses in Retail's Last Mile
January 14, 2020 at 11:28 am

There are many reasons an online order may fail to be completed, from bad weather to back-ordered product. And there’s always the chance the package ended up on your neighbor’s doorstep instead of yours. Whatever the reason, when a customer fails to receive their order, the cost adds up fast. The yearly cost of failed…

Will Drop-Shipping Still Be a Viable Business Model in 2020?
January 8, 2020 at 3:05 pm

For many years, drop-shipping was touted as the best possible business model for online entrepreneurs who wanted to start lucrative, yet lean businesses from the convenience of their own homes. But with so much saturation, is it still a profitable idea? What is Drop-Shipping? According to Shopify, “drop-shipping is a retail fulfillment method where a…

2020 Retail Outlook: Free and Fast Shipping Will Go Hand-in-Hand
January 6, 2020 at 11:12 am

For years, online shoppers prioritized free shipping over fast delivery by a wide margin. High shipping costs were a top cause of abandoned online shopping carts, and consumers would add items to their carts to qualify for free shipping thresholds. Today, “free” still trumps “fast,” as more than half of shoppers say free shipping is…

Amazon Blocks Sellers From Using FedEx Ground for Prime Shipments
December 17, 2019 at 10:51 am

Amazon.com is blocking its third-party sellers from using FedEx's ground delivery network for Prime shipments, citing a decline in performance heading into the final stretch of the holiday shopping season. The ban on using FedEx’s Ground and Home services starts this week and will last “until the delivery performance of these ship methods improves,” according…

Who is Really Winning in the New Fulfillment Game?
December 17, 2019 at 9:23 am

Seeing the success of Fulfillment By Amazon (FBA), many marketplaces and e-commerce platforms are racing to build their own fulfillment networks. No doubt, it’s great to have free and fast shipping in all channels, but at what cost? Do these marketplaces have their sellers’ best interests at heart? When third-party sellers began selling online, the…

Micro-Fulfillment: The Future of E-Commerce Fulfillment
December 5, 2019 at 1:02 pm

The speed at which the retail industry is evolving to navigate e-commerce and gig economy disruption is happening far faster than we could have predicted. Gone are the days when shoppers were battling for parking at the local mall to take advantage of a department store sale, or shuffling through the aisles to hunt down…

Retailers Wielding This Secret Weapon Will Win Holiday 2019
November 20, 2019 at 11:48 am

Retailers are bracing themselves for a 2019 holiday shopping season that’s six days shorter than last year’s. What will make shoppers choose one retailer over another? How can retailers grow sales in the condensed season? And what can stretch this short shopping period into something longer and more lucrative? The answer to each of these…

Why So Many E-Commerce Providers Are Building Their Own Fulfillment Networks
November 18, 2019 at 12:41 pm

When Amazon.com first introduced its “Fulfillment by Amazon” (FBA) program in 2006, it was impossible to know whether the online retailer fully recognized the growth prospects of the market it was walking into. Ironically, Amazon’s owner, Jeff Bezos, has joked about the difficulties of packing and shipping orders from his home-office during Amazon’s early years.…

From Profitless to Profitable: The State of Online Ordering in Grocery
November 13, 2019 at 12:57 pm

In the race to keep up with the big boys like Walmart and Kroger, grocery chains are making major moves to adopt online ordering and other digital capabilities. In a study conducted this summer by Incisiv and AT&T, we uncovered that although grocers that have offered online delivery for at least 12 months report an…