Order Fulfillment

Rethinking Peak E-Commerce Operations in Light of COVID-19
September 28, 2020 at 2:54 pm

Beginning in late July, a number of major retailers announced they will be closing stores on Thanksgiving Day for the first time in years. Walmart kicked it all off, stating it will be closing its stores on the U.S. holiday for the first time in 30 years, with many other retailers, including Target, quick to…

Micro-Fulfillment: Retail’s 'New Normal'
September 28, 2020 at 2:31 pm

Retail is an incredibly resilient industry, having endured decades of economic disruption, yet continuing to come out the other side stronger than before. Thus far, COVID-19 has been retail’s most unprecedented difficulty of this decade, with social distancing guidelines forcing doors to close and operations to shift drastically. While retailers have reopened their doors to…

Lowe's to Add Pickup Lockers to All U.S. Stores by March 2021
September 22, 2020 at 12:17 pm

Lowe's announced this morning that it will add self-serve pickup lockers to all U.S. stores, more than 1,700, by March 2021. The lockers will be an additional contactless option for shoppers, who have sought out these sorts of services during the COVID-19 pandemic. A scannable barcode generated after a purchase is made will allow shoppers to…

How Local Retailers Will Thrive in a Post-COVID Environment
September 7, 2020 at 7:25 pm

When the coronavirus required cities to introduce stay-at-home policies this spring, the initial impact on retail was immediate and, frankly, scary. “Closed” signs popped up in store windows across the country, foot traffic came to a complete halt in some areas, and some brick-and-mortar shop owners weren’t sure they would make it. An April 8…

Amazon Opens Online-Only Whole Foods Store in Brooklyn
September 3, 2020 at 2:40 pm

Amazon.com is opening a new Whole Foods store in Brooklyn, but it won’t be open to the public. In a first for the company, the Whole Foods store will be permanently online only, tasked with fulfilling online grocery orders for customers in the Brooklyn area, Amazon announced. The store, which opened on Tuesday, is located in Brooklyn’s…

International E-Commerce Guide: 8 Things You Need to Know Before You Get Started
August 31, 2020 at 11:59 am

If you're selling online, chances are, prospects can find your products anywhere. E-commerce is a growing market, the market is big, and there's practically no limit as to where you can expand. Now, the question is, are you ready to sell internationally? If your answer is yes, then you have to be aware that expanding…

Best Buy to Adjust Store Strategy to Adapt to E-Commerce Surge
August 26, 2020 at 3:14 pm

The dramatic shift toward e-commerce has sparked experimentation at Best Buy stores and inspired a new strategy that will turn some of them into hubs for online fulfillment, CNBC reported. Corie Barry, Best Buy CEO, said the retailer will start testing a ship-from-store pilot program. Although all Best Buy stores ship online orders, this program…

Is Scaling of E-Commerce Fulfillment and Curbside/Doorstep Delivery Sustainable?
August 26, 2020 at 9:48 am

The migration of retail purchasing towards digital channels has been widely reported as the industry conforms to the safety necessities of COVID-19. Now, after rapidly pivoting to scale ship-to-home, curbside pickup, and final-mile delivery to preserve as much pre-pandemic revenue as possible, the sustainability of these fulfillment and delivery services is reaching an inflection point.…

Walmart and Instacart Partner for Same-Day U.S. Delivery
August 11, 2020 at 3:59 pm

Walmart is partnering with Instacart to offer same-day grocery delivery starting in a few U.S. markets, making it the latest major retail chain to team up with the grocery delivery service in the fight against Amazon.com and Whole Foods. The partnership between Walmart and Instacart is currently in a pilot phase in three California markets — Los…

Report: Amazon to Turn Mall Department Stores Into Fulfillment Centers
August 10, 2020 at 5:27 pm

Amazon.com is in discussions with mall owner Simon Property Group about using some closed J.C. Penney and Sears stores in its malls for fulfillment centers, The Wall Street Journal reported on Sunday. The talks have been ongoing for months, the sources said. “For Amazon, more fulfillment centers near residential areas would speed up the crucial last mile of delivery,”…