Order Fulfillment

Take a Page From Amazon’s Shipping Playbook
September 5, 2019 at 3:05 pm

Every retailer and shipper is constantly trying to keep up with Amazon.com. Some are even chasing the ultimate accomplishment of surpassing the online retail giant. Similarly, even Amazon pushes itself to be the best, as it knows that with each conquered goal there's higher expectations from customers waiting for it. As retailers imagine Amazon flipping…

Target Expands Curbside Pickup Service Nationwide
September 3, 2019 at 10:15 am

Target's same-day curbside pickup service, Drive Up, has now reached all 50 U.S. states, the retailer announced last week. The service allows consumers to shop online then pull up to designated spaces at their local store to have their order delivered to their car by Target staff. Drive Up has rolled out to Target stores at…

Reshaping Retail: What New Models and Formats Mean for Retail Operations
August 29, 2019 at 12:20 pm

Imagine having your coffee waiting on the store counter, just the way you like it, or your prescription arriving dutifully at your doorstep each month. What about unlimited access to all the content your heart desires for a flat monthly fee, or partnering with a designer across the globe to create a bespoke gift? While…

Retailers Identify Keys to Successful Retail Delivery
August 8, 2019

WBR and RDC surveyed 100 retail professionals to understand the challenges in successful retail delivery. The research reveals that 88% of retailers with new supply chain initiatives are exceeding cus

What Online Shoppers Value Most
August 8, 2019

In this eBook, Radial examines the online shopping priorities of more than 2,000 consumers across the United States and Canada. The study explores where opportunities exist, where retailers have room for improvement, and how they can execute strategies that are in line with customer expectations in the ever-changing business of commerce.

Retailers Prioritize Omnichannel Operations in Technology Spending
August 6, 2019 at 2:50 pm

The cross-channel behavior of today’s consumers are causing retailers and brands to re-evaluate the technology they're investing in. The result has been increased investments in technology systems enabling omnichannel operations, such as order and inventory management systems. That’s just one of the key takeaways from Total Retail’s 2019 Retail Technology Report, which was produced in…

Walmart Pilots a Driverless Delivery Program
July 29, 2019 at 12:48 pm

Walmart, in conjunction with autonomous vehicle company Gatik, is launching a driverless delivery pilot to deliver orders between two of its stores on a two-mile route in Bentonville, Arkansas, according to a company blog post. In March, Arkansas passed legislation allowing for autonomous vehicles to operate in the state. The Gatik vehicles, which will be staffed during the…

Mad4Tools Zeroes in on Superior Experiences for 5-Star Love
July 29, 2019 at 11:12 am

Mad4Tools.com is an online retailer that specializes in delivering thousands of products, from power tools and workwear, to lighting and electrical equipment to DIY enthusiasts and tradespeople all over the world. Today, Mad4Tools.com operates across three main channels — its website, Amazon.com, and eBay — and stocks over 30,000 products. Mad4Tools.com has successfully built a…