E-Commerce
February 6, 2023 at 4:34 pm
In episode 387 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews John Stratford, vice president of global e-commerce at MillerKnoll, a collective of dynamic brands that comes together to design the world we live in. During the wide-ranging interview, Stratford provides an overview of the MillerKnoll business and its brands (0:57), his professional background (2:40),…
January 31, 2023 at 12:14 pm
We’ve all found ourselves wandering through stores, browsing the shelves, picking up items to check them out and deciding which to buy — and which to put back. Digital shelves work the same way but in the virtual world. Shoppers rely on this collection of digital touchpoints to engage with brands and seek, research and purchase…
January 23, 2023 at 6:11 pm
Walmart last week launched a dedicated e-commerce site tailored to small and midsize business (SMB) customers. The website, Walmart Business, will offer “a curated assortment of more than 100,000 items with categorization and navigation tailored to busy organizational shoppers, Walmart said in a press release. The product categories include office supplies and furniture, food and beverage, restroom,…
January 18, 2023 at 12:07 pm
Facing an economic downturn and reduced spending, 2022 was arguably one of the toughest year’s retail has ever faced. As the cost-of-living crisis continues, thoughts are now turning to what 2023 will have in store and how e-commerce merchants will respond to the challenges ahead. We spoke to a range of industry experts to get…
January 11, 2023 at 10:59 am
"Buy with Prime," Amazon.com's direct-to-consumer (D-to-C) service that allows merchants to offer Prime benefits directly on their business's website, will be available to all U.S. merchants starting Jan. 31. Previously only offered by invitation only, the Buy with Prime service launched in April 2022 and has seen increased conversions by an average of 25 percent, according…
January 4, 2023 at 4:58 pm
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Diane Wang, founder, chairperson, and CEO of DHGATE Group, one of the leading B2B cross-border e-commerce platforms in China. Listen in as Wang discusses the DHGATE and MyyShop businesses, as well as her professional background and career (1:00), and her insights on trends in…
January 4, 2023 at 11:17 am
Merchants across the globe are navigating an uncertain economy as they find their way out of a pandemic. They must continuously adapt to various forces to meet shopper demands and drive conversions by applying new technologies and methods. But opportunity still exists for online merchants. Online shopping exploded into a more than $5 trillion market…
January 3, 2023 at 4:29 pm
Americans spent more money over the 2022 holiday season than they did the year before despite higher rates of inflation, a new Mastercard SpendingPulse report shows. The report, published Dec. 26, measured U.S. retail sales — excluding automotive sales — between Nov. 1 and Dec. 24, 2022. It found sales increased 7.6 percent over the same period…
December 22, 2022 at 3:42 pm
Retailers have plenty of questions on their minds during the holiday shopping season. What will post-pandemic consumer spending look like? What effect will inventory levels and inflation have on profit margins? Will flagging consumer confidence impact brand loyalty? But there’s another crucial question you should be asking: What are the chances that “digital Grinches” will…
December 20, 2022 at 4:49 pm
Over 189 million people, or over 73 percent of U.S. consumers, shopped this past Saturday (also known as Super Saturday), according to a survey conducted by ICSC. The data show 71 percent of shoppers spent money on holiday gifts, while 40 percent spent on dining and 22 percent spent on entertainment. The top reason consumers shopped on Super Saturday was…
