E-Commerce

Google Challenges Amazon With New Shopping Service
July 24, 2019 at 11:08 am

In a bid to compete with Amazon.com, Google has released its shopping platform in the U.S. The service was first announced in May, but was only tested in a few places including France, Forbes reported. Though the tech giant won’t be selling product directly, it will offer recommendations to users based on their search history and will back certain items with a “Google guarantee”…

Salesforce Connections Urges Retailers to Up Their Shopper Experience Game
July 23, 2019 at 9:41 am

Attendees at the Salesforce Connections conference in Chicago last month were met with stories of innovation, forward-thinking leaders in e-commerce, and even got their fists pumping with the event’s legendary annual concert. The theme this year was strongly focused on shopper experience, and how the right technology and some out-of-the box approaches can really make…

Report: Walmart Shuffling Execs to Further Integrate Stores, Digital
July 22, 2019 at 2:34 pm

Walmart is making further organizational changes as it continues to integrate its store and digital operations and leadership, according to a July 19 memo obtained by CNBC that was sent by CEO Doug McMillon to the retailer’s employees. The biggest change announced is Walmart's move to bring the U.S. supply chain teams together, which will be led…

Here’s How to Get the Most From 2019’s Holiday Shopping Season
July 19, 2019 at 11:38 am

In the weeks between Thanksgiving and Christmas in 2018, U.S. consumers spent a record $850 billion. While Thanksgiving 2019 is still four months away, the competition for holiday dollars is already under way. Discerning retailers are looking to win back some of the holiday dollars going to Amazon.com every year. Amazon had more traffic on…

A Recap of Amazon Prime Day Results
July 17, 2019 at 1:09 pm

Amazon.com's Prime Day event came to a close last night at 11:59 p.m. PST, but the e-commerce giant isn't the only retailer sad to see it end. According to Adobe Analytics data, the second day of Prime Day saw U.S. online sales increase 72 percent for large retailers ($1 billion-plus in annual revenue) compared to an…

Day 1 of Prime Day Sees Substantial Sales Gain for Amazon, Other Retailers
July 16, 2019 at 3:33 pm

Based on Adobe Analytics data, the first day of Prime Day saw a substantial increase in online spending in the U.S., suggesting that Amazon.com is no longer the sole winner of the summer shopping holiday. Large retailers ($1 billion-plus in annual revenue) saw a 64 percent increase in sales vs. an average Monday, compared to last…

Amazon Prime Day on Track to Generate $5.8B in Sales
July 15, 2019 at 2:57 pm

In just five years, Amazon.com’s annual Prime Day sales event has gone from a way for the online retail giant to promote its Prime membership program to a nationwide shopping holiday. Amazon began this year's 48-hour sale (up from lat year's 36 hours) at 12:00 a.m. PST this morning, and it will run until tomorrow…

An Amazon Prime Day Preview (And How Other Retailers Can Compete)
July 12, 2019 at 12:13 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham provide a forecast for next week’s Amazon Prime Day event, which will be held over the course of two days this year, Mon., July 15 and Tues., July 16. This year's event gives Amazon’s 100 million Prime members in the U.S. access to…