Jack Dorsey's View on Personalization and Physical Storefronts
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In addition to answering questions from the Big Show audience (HSNi CEO Mindy Grossman moderated), Dorsey promoted the value of having a brick-and-mortar location.
"There's a real asset in having a physical storefront," he said. "What technology can do is make that more efficient to connect a customer to a product or service."
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