Apps

The Cyber Fraud Imperative for AI-Powered E-Commerce Apps
February 4, 2025 at 11:06 am

The rise of artificial intelligence-on-device technology will fuel the next major growth spike in mobile e-commerce, driving innovative retail brands ahead of the laggards. In 2025, AI-on-device technology like Apple Intelligence on iOS and Google Gemini on Android will transform the mobile user and consumer experience with personalized shopping experiences, easier search and discovery, andโ€ฆ

CVS Testing App Feature for Tech-Savvy, Loyal Customers
January 29, 2025 at 4:47 pm

Toothpaste, condoms, makeup and deodorants are among dozens of products under lock and key inside clear cabinets at drugstores like CVS in order to deter thieves from shoplifting. It's become a source of inconvenience โ€” for both customers who have to wait for a salesperson to unlock the cabinet, and for employees to stop whatโ€ฆ

Using AI-Infused App Integrations to Enhance CX
January 13, 2025 at 12:23 pm

In todayโ€™s fast-paced retail landscape, delivering exceptional customer experiences is more critical than ever. As consumers demand faster service, greater convenience and personalized interactions, businesses are leveraging artificial intelligence (AI) and AI-powered app integrations to meet these heightened expectations and provide smooth, seamless shopping experiences. This trend reflects a growing acknowledgment of AI's capacity toโ€ฆ

The Power of Mobile Apps for Grocery Stores
March 12, 2024 at 2:36 pm

Online grocery shopping has skyrocketed in popularity over the last four years. Today, major grocery store chains like Kroger and Albertsons offer mobile apps to their customers for easy ordering or delivery. Separately, third-party services such as Instacart work with shoppers to get their groceries delivered to their homes. This convenience and efficiency have turnedโ€ฆ

Embracing the E-Commerce Revolution: 5 Strategies for a Successful Holiday Season
November 2, 2023 at 9:57 am

In an era when technology reigns supreme, itโ€™s no surprise that the way we shop has undergone a significant transformation. A recent study revealed a staggering 58 percent of consumers now prefer online shopping over the traditional in-store experience. Riding this wave of change, advertisers are strategically capitalizing on the rising trend of โ€œstore-lessโ€ shopping,โ€ฆ

Your Customers Are Shopping in Apps. Are They Shopping in Yours?
October 31, 2023 at 9:56 am

How is this for a growth story? In October 2022, the shopping app Temu had 850,000 weekly active users in the U.S. A year later, it had 38 million. This eye-watering statistic says a lot about the buying habits of U.S. consumers in the post-COVID era. First, it reveals the insatiable desire of shoppers toโ€ฆ

E-Commerce Apps Go Head to Head as Technologies Develop at Breakneck Speed and Inflation Bites
October 26, 2023 at 10:42 am

As retailers gear up for the holiday shopping season, and digital shopping takes a front seat, it's more important than ever to understand what people are really doing, consuming, searching for and buying in their mobile apps. Accessing comprehensive data about mobile behavior reveals the importance of targeted strategies โ€” especially on these smallest, mostโ€ฆ

Cloud Optional: The Key to Reliable Digital Experiences
August 8, 2023 at 12:29 pm

How often have you gone into your favorite retailer's store and opened its app, only to face the dreaded spinning wheel? Customers hate slow-loading loyalty apps โ€” and retailers should, too. Customers use a retailerโ€™s app in-store for several reasons: making a purchase, checking which aisle a product is located, processing a return, or redeemingโ€ฆ

Increase Consumer Engagement in Your App With a Retail-Branded Mobile Keyboard
May 29, 2023 at 7:06 pm

Recent research from Square highlighted the importance of customer engagement for retailers. According to the shoppers surveyed, 86 percent wanted to engage with retailers.  Email is typically the preferred form of communication. But with consumers spending more time and making more purchases from their mobile phones, what if you could engage with them in real time on theirโ€ฆ

Why Quick-Commerce Apps Are Easy Prey for Fraudsters (and How to Protect Against it)
May 18, 2023 at 12:23 pm

Quick-commerce (Q-commerce) isn't new, but it's gaining traction fast. Consumers want speed, efficiency and convenience, and Q-commerce promises all this with the delivery of goods within hours or even minutes. Q-commerce has exploded in Asia, and its popularity is spreading to the U.S. as well, with many grocery stores jumping on board. In fact, Q-commerceโ€ฆ