In this rapidly evolving retail landscape, technology is no longer a luxury — it’s a necessity. Total Retail’s 2024 Retail Technology Report provides a comprehensive analysis of how leading retail organizations are leveraging technology to optimize operations, enhance customer and employee experiences, and drive business growth. Based on insights from retail executives and technology decision-makers, this report sheds light on current technology usage, future investment plans, and the critical decision-making processes that guide retailers’ tech strategies.
Technology
Business is my sport. I am passionate about leading teams and leveraging technologies to grow and transform companies with a laser-focus on driving enterprise value and cash flow.
Repeat business success across many business sizes ($4 B to $10 mm) and growth phases has come by quickly aligning resources to strategies that defend existing businesses and create new cash flows.
Global experience includes developing strategy in uncertain times, leading cultural change, creating/launching/scaling new products, acquiring/integrating companies, turnarounds & harmonizing competing channels.
Career themes include vertical integrations, scaling multi-sided platforms, creating subscription businesses and working seamlessly across consumer and commercial audiences.
Industry experience spans technology, media, gaming, entertainment, commerce, and nonprofits.
Leadership style includes a 'get-stuff-done' mindset, simplifying complexity, candid feedback loops, organizational agility, developing untapped talent, building diverse teams who represent those we serve, continuous learning and removing friction with limited risk.
Bad data is costly. It leads to problems such as late or undeliverable shipments, fraud, and unhappy customers. Melissa’s data quality tools ensure superior data for a smooth customer experience. We offer on-premise, web service, secure FTP processing and software as a service (SaaS) delivery options, so you can choose the best way to meet your business needs. Join our interactive journey to better data and learn how our solutions can boost your bottom line.
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