Home Depot

Home Depot Reaches Settlement With MasterCard Over Data Breach
December 3, 2015 at 11:44 am

The Home Depot has reached a contingent settlement with MasterCard over the home improvement giant's massive 2014 data breach. The deal was disclosed Nov. 30 in court filings in federal court in Atlanta. Banks have reached out to see if their members are interested in participating in the settlement.

On Cyber Monday Eve, Home Depot Drops the Digital Ball
November 30, 2015 at 10:24 am

It’s an interesting time of year to look at retailers’ digital strategies. Given the over-the-top hype over Black Friday and Cyber Monday, one would perhaps expect that any digital strategy would be pounded flat under the weight of promotional offers — if consumers want deals, and they have holiday budget to spend, it’s basically now…

Home Depot Settles Gender Discrimination Claim
October 2, 2015 at 11:03 am

The Home Depot has agreed to pay more than $83,000 to 46 women who claimed they were denied higher-paying sales jobs that went to men while they were forced to work as cashiers at a Southern California store. The U.S. Department of Labor said Thursday that The Home Depot didn't admit liability in the discrimination case…

Retailers Demand Jet.com Remove Links
August 10, 2015 at 2:45 pm

Dozens of the nation’s largest retailers including Macy’s, Amazon.com and Home Depot have quickly moved to disassociate themselves from new discount retail website Jet.com. The retailers complained to Jet after discovering it had placed links to their sites without permission, promising its own members cash back for making purchases after clicking the links. A comparison of Jet’s…

J.C. Penney Hires Execs From Home Depot, Target
August 4, 2015 at 3:20 pm

J.C. Penney has hired two executives with online and supply chain experience from Home Depot and Target. Michael Amend becomes executive vice president of omnichannel beginning Tuesday. Amend comes to Penney from Home Depot, where he was vice president of online, mobile and omnichannel and worked with Ellison. Mike Robbins, formerly the senior vice president of global…

Home Depot to Buy Interline Brands for $1.625B
July 22, 2015 at 2:04 pm

Home Depot said Wednesday that it agreed to acquire Jacksonville, Fla.-based Interline Brands Inc., a national distributor and direct marketer of broad-line maintenance, repair and operations (MRO) products, for $1.625 billion in cash, subject to customary adjustments. The acquisition has been approved by the shareholders of Interline. It is expected to be completed during The…

How to Respond to a Data Breach
April 14, 2015

The question isn't if your company will be the victim of a data breach, but when. Those were the sobering words of Martin Einstein, senior partner at Brann & Issacson, a law firm that represents online and multichannel companies, at the American Catalog Mailers Association's (ACMA) Forum last week in Washington, D.C. Einstein addressed the crowd of direct marketers on what they can do to mitigate their risk and exposure to a data breach, as well as how best to respond in the unfortunate event that a breach does occur. 

Preventing the Common Lot of Retail ‘Breachiness’
February 26, 2015

Security isn't always about investing in the most expensive solutions. Rather, it's about adopting strong security policies and integrating them into day-to-day activities. Consider Target's case. It had a proper compliance validation assessment with PCI Security and spent $1.6 million on a malware detection system, yet overlooked warnings about intrusion. This shows that investing a fortune on sophisticated IT security systems and obtaining compliance certificates doesn't guarantee that all data is heavily protected by default. With the amount of information obtained by organizations constantly changing and growing, a single malicious, unnoticed modification may lead to a data leak. So what can retailers do to prevent data breaches?

Customer Retention Tactics From Lands’ End, Home Depot, ProFlowers
February 23, 2015

Offer great customer service, make sure your messaging is personalized, and have a single view of the customer are some of the best ways to create brand loyalists. These were a few of the key takeaways from a panel discussion on customer retention that took place at the eTail West conference last week in Palm Desert, Calif.