Technology
March 3, 2019 at 11:25 am
In episode 185 of Total Retail Talks, Executive Editor Joe Keenan interviews Zak Normandin, founder and CEO of Iris Nova, parent company of innovative beverage brand Dirty Lemon, which sells it products via a direct-to-consumer conversational commerce model. Normandin addresses retail and grocery/CPG industry disruption, the future of text messaging as a commerce channel, and…
March 1, 2019 at 11:14 am
In this episode of Retail Right Now, Joe Keenan reviews four themes that emerged during the recent eTail West conference. Speakers and attendees at the event continually discussed digital transformation and what it means for the future of physical retail, artificial intelligence as a tool to better leverage data, personalization, and subscription commerce. For more…
March 1, 2019 at 9:46 am
Video AI stands out in its ability to quickly and effectively help retailers bolster brick-and-mortar sales performance.
February 28, 2019 at 12:04 pm
E-commerce has opened up the doors for all kinds of business ideas and entrepreneurial pursuits. It provides companies with virtually endless opportunities to reach customers, both domestically and internationally. The online retail market has continued to grow year-over-year, and is increasing in popularity worldwide. Artificial intelligence (AI) technology is also growing and becoming more common…
February 28, 2019 at 11:20 am
The retail industry’s reputation for providing software security has taken some hits over the years. The top 15 data breaches of the current century include Target in 2013, with account information on an estimated 110 million customers compromised; TJX in 2006, with 94 million credit cards exposed; and Home Depot in September 2014, with about…
February 26, 2019 at 1:14 pm
The appearance of unauthorized ads injected into consumer browsers that redirect website visitors to competitor products and promotions — i.e., online journey hijacking — has been an issue for many online retailers’ businesses, Build.com being no exception. The online seller of home goods was finding that 20 percent of its traffic was being exposed to an…
February 26, 2019 at 10:42 am
Retailers are just beginning to untangle the many benefits of using artificial intelligence, so let’s explore how AI can transform CX.
February 25, 2019 at 12:51 pm
In any difficult situation, cut the price. That’s the basic rule omnichannel consumer electronics retailers use when setting prices. And copy the moves of your competitors. That’s rule No. 2. If a retailer suddenly changes the price for a particular product for a specific reason — e.g., lowering the price to liquidate excess inventory —…
February 22, 2019 at 11:37 am
AI and machine learning represent huge opportunities to improve core business functionalities and make them more intelligent.
February 22, 2019 at 11:25 am
Levi’s has hired its first artificial intelligence (AI) officer. Katia Walsh, who was most recently Vodafone’s chief data and analytics officer, will begin her tenure at Levi’s on April 29. According to a company statement, Walsh will focus on building “data, analytics and artificial intelligence enablers” that will strengthen the company’s present and future business…
